bmcent1
join:2009-06-29
Frederick, MD
| reply to nitzan
Re: Voice Pulse Dropping My Phone Number ... Global NAPS?
Verizon is at that rate center (thanks for posting the link!) And I'm already a Verizon customer (land line and cell phone.) I'd thought to try with them this morning, just hoping because they are so big it would work. Noted in my previous post, it didn't work this morning.
However, I left the store with a phone number for their porting center. I called back just now and explained that during the port this morning, possibly part of the issue was that their automated conformation system needs an account number for the account you are porting the number from. Voice Pulse said I do not have an account number, that my user name is my account number. I tried using the number keys on the phone during the call to the porting center this morning to type in my user name but it was rejected as not a valid account number.
As of my call to Verizon just a few minutes ago, they said they went ahead and pushed the authorization through and "since it is a landline" it will go through Friday. Seems odd to me since it was a VOIP number, but maybe due to Global NAPS it looks like a land line to Verizon. I'm not 100% confident, but I'm holding my breath the number will actually get ported to my cell phone Friday. It's less than ideal, but at least I'll keep my number and can try to figure out an orderly change if I decide not to keep using my cell for my business line.
I already filed an FCC complaint naming Voice Pulse. That was after calls to Voice Pulse on Friday. They seemed cagey, maybe their hands are tied, but it still felt like there is something they aren't telling me or something they could do to help that they aren't.
I'm going to see how this port to Verizon goes and will file an FCC complaint naming Global NAPS if there is a problem. |
