sbrook
Premium,Mod
join:2001-12-14
H0H 0H0 | reply to kbessonov
Re: How to contact bells managers -> contract issue
contacting the BBB is utterly pointless. Big corporations like Bell and Rogers etc totally ignore the BBB! |
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true but
@videotron.ca
| While this is true, it does allow for a documented history open to the public.
So even though they ignore the BBB, the case history is open for all to see, and see how Bell ignores its own customers and an entity acting as an intermediary on behalf of the people. |
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sbrook
Premium,Mod
join:2001-12-14
H0H 0H0 | It's well known they ignore the customer ... even putting it to the BBB is pointless. The CCTS is the place to go. |
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51019512
join:2009-05-19
151 Front St
| reply to true but
said by true but :
While this is true, it does allow for a documented history open to the public.
So even though they ignore the BBB, the case history is open for all to see, and see how Bell ignores its own customers and an entity acting as an intermediary on behalf of the people.
The companies can request stuff be removed from the BBB site. |
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Peter Principle
@cgocable.net
| reply to true but
The BBB is a scam. If your company gives them money to be a member you are "treated" a certain way. Get it.
Mysterious things happen depending on the amount of money your firm spends. Bell and Rogers are so big and get so much press that the BBB is all but irrelevant. |
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sbrook
Premium,Mod
join:2001-12-14
H0H 0H0 | Not true ... but they don't have teeth, so they are largely ignored. The only teeth they have is if the firms volunteer to become members of the BBB. Rogers and Bell are NOT members of the BBB. |
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Peter Principle
@cgocable.net
| BBB is first and foremost a business. Follow the money. Often members only sign up to counter negative reviews.
As an institution there used to be a more accurate portrayal of member companies. This has been usurped by profit and even corporate survival.
Sad, but reality, in the age of Internets. |
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bitchtorn
join:2006-10-11
Peterborough, ON | Doesnt bell have a rating of "F" in the BBB?
Pretty sure you cant do worse then that. |
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mlerner
Premium
join:2000-11-25
Nepean, ON
 ·Rogers Hi-Speed
 ·TekSavvy Solutions..
·Bell Sympatico
| said by bitchtorn  :Doesnt bell have a rating of "F" in the BBB? Pretty sure you cant do worse then that. If there was worse, Bell would have a Z rating! |
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Davesnothere
join:2009-06-15
1 edit | said by mlerner :said by bitchtorn :Doesnt bell have a rating of "F" in the BBB? Pretty sure you cant do worse then that. If there was worse, Bell would have a Z rating! .
Actually, a 'ZZZ' rating ! 
...Which itself could be interpreted 2 ways :
Either as a 'Triple Z' rating,
Or, by recognizing 'ZZZ' as being a snoring sound, implying that Bell is frequently ''Asleep at the SWITCH !'' (Uh-Oh, Bonus Pun Alert !)
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