Y2kXLTSport
Hey Ref ... How Could You Miss That
Premium
join:2002-07-09
Crowley, TX
| reply to David
Re: DSL Slow/Capped - New Modem
FWIW:
Had an AT&T tech come out and check my line today, install a new splitter and NID. He told me at the door that my service would never be any faster. After talking a few minutes he told me i had to request to be moved to the RT that is 1000 ft down the street from me rather than the CO. I thought i'd already done that and been moved, but apparently not. So, theoretically, in 10 days or less, i will be provisioned out of the close RT.
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Let's Roll 9-11-01 |
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Mountaineer1
Big WVU Fan
Premium,MVM
join:2002-01-12
Universe | Hopefully that will fix your issue. Give us an update,then they get you moved to the RT.
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Got a Clark,Crown,Drexel forklift and need technical advice? Ask me about it. |
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Y2kXLTSport
Hey Ref ... How Could You Miss That
Premium
join:2002-07-09
Crowley, TX
| OK. They came today and provisioned me from the RT rather than the CO.
As soon as they reconnected, my speed test went from .6MB down to 1.3Mb down.
Called AT&T to upgrade to a 3.0 account AND.... they say it's not available on my account. Hoping this is due to the sytem needing to catch up to the shorter distance/performance.
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Let's Roll 9-11-01 |
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Gaff
Every Villain Is Lemons
join:1999-09-05
Mineral Wells, TX
clubs:
 ·AT&T Southwest
 ·Suddenlink
2 edits | The information in their internal database which tells them what speeds you have available to your home can often take several days to be updated after a change.
When David  took a look at my line numbers and said I was good enough for Elite, it took a few days between him making the change in their systems and it actually being available.
If you're connected to a router then you can connect directly to the modem for a couple of minutes to pull those line stats and post them here. Alternatively, if you aren't comfortable doing that you can post in Direct and have David or one of the other wizards see what speeds your line can now support (hopefully Elite) and they can make the arrangements for it to actually become available to you.
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My PC Gaming Blog
»thegaffadin.blogspot.com |
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David
No,there is another.
Premium,VIP
join:2002-05-30
Granite City, IL
clubs:
 ·DIRECTV
 ·magicjack.com
·AT&T Midwest
| Another thing also is when you move from an C.O. to an R.T. connection it takes as least 24-48 hours to see the first sync numbers stored, and be able to access the port stats directly.
I told him in about 2 weeks he shouldn't have any problems ordering, and will probably be able to do it online. |
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Y2kXLTSport
Hey Ref ... How Could You Miss That
Premium
join:2002-07-09
Crowley, TX | if there's anything that i can do to make that happen faster, that would be helpful
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Let's Roll 9-11-01 |
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