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[NEWS] Still Waiting On Time Warner Cable DOCSIS 3.0 »
« [TWC] Socal RR having some issues with safari?  
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Hizeh

join:2009-06-29


1 edit
[TWC] SoCal Latency Issues

My internet connection has been terrible that past few weeks. I've called customer support several times and basically don't get any help at all. I honestly do not know what to do anymore. I can't get Verizon FIOS.. I can't get DSL.. TWC is basically my only option for broadband internet and they are totally screwing me to the tune of $50/month.

Location: SoCal
Zip: 91007
»/linequality/nil/2536935
»/linequality/nil/2536924

1 192.168.1.1 (192.168.1.1) 1.796 ms 2.186 ms 2.428 ms
2 cpe-76-172-52-1.socal.res.rr.com (76.172.52.1) 44.882 ms 45.156 ms *
3 * * *
4 * * *
5 * * *
6 * ae-83-80.ebr3.LosAngeles1.Level3.net (4.69.144.180) 101.255 ms ae-93-90.ebr3.LosAngeles1.Level3.net (4.69.144.244) 445.563 ms
7 ae-4.ebr4.Washington1.Level3.net (4.69.132.82) 504.418 ms 504.053 ms 504.852 ms
8 * * *
9 ae-41-99.car1.Washington1.Level3.net (4.68.17.195) 508.451 ms * *
10 * * *
11 * * ae1-p150.msr2.re1.yahoo.com (216.115.108.21) 1022.273 ms


Jameson
10-8
Premium
join:2004-05-28
Fallbrook, CA
clubs:
·HughesNet Satellit..
·Time Warner Cable

I'm in San Diego and I'm not seeing any issues. Is it certain sites that you have having issues with or all?

1 1 ms 1 ms 1 ms 192.168.1.2
2 54 ms 27 ms 21 ms 10.125.160.1
3 44 ms 30 ms 10 ms ge2-12-crlsca1-swt1.san.rr.com [76.176.0.137]
4 36 ms 36 ms 26 ms tge9-0-0.wcsdca1-gsr3.san.rr.com [76.176.0.98]
5 35 ms 38 ms 33 ms wcsdca1-gsr1-ge5-0-0.san.rr.com [24.25.192.13]
6 20 ms 16 ms 17 ms tge3-0-0.tustca1-rtr1.san.rr.com [24.25.193.18]

7 46 ms 12 ms 11 ms ae-5-0.cr0.lax30.tbone.rr.com [66.109.6.64]
8 56 ms 60 ms 55 ms ae-0-0.cr0.lax00.tbone.rr.com [66.109.6.4]
9 25 ms 77 ms 65 ms ae-3-0.cr0.sjc30.tbone.rr.com [66.109.6.6]
10 62 ms 56 ms 53 ms ae-0-0.pr0.sjc20.tbone.rr.com [66.109.6.139]
11 69 ms 60 ms 87 ms 66.109.9.173
12 91 ms 72 ms 55 ms as-0.pat2.dnx.yahoo.com [216.115.101.129]
13 120 ms 118 ms 123 ms as-1.pat2.che.yahoo.com [216.115.96.54]
14 128 ms 124 ms 111 ms as-0.pat1.dce.yahoo.com [216.115.101.144]
15 99 ms 141 ms 151 ms ae1-p150.msr2.re1.yahoo.com [216.115.108.21]

Trace complete.

Hizeh

join:2009-06-29

Pretty much everywhere. It started on Sunday and hasn't let up since. I'm in Arcadia, CA. I was told by tech support there was an outage somewhere in SoCal... but I'm not sure if anyone else is having problems? It is getting worse...
»/linequality/nil/2536965

I did this trace to dslreports.com

1 192.168.1.1 (192.168.1.1) 1.865 ms 1.093 ms 1.426 ms
2 cpe-76-172-52-1.socal.res.rr.com (76.172.52.1) 97.049 ms 98.420 ms *
3 * * *
4 * * *
5 * * *
6 te-4-1.car1.Tustin1.Level3.net (4.71.104.157) 117.471 ms 433.971 ms te-1-3.car1.Tustin1.Level3.net (4.79.140.37) 179.707 ms
7 ae-2-3.bar1.Tustin1.Level3.net (4.69.132.218) 196.341 ms * *
8 ae-0-11.bar2.Tustin1.Level3.net (4.69.136.198) 187.035 ms 186.400 ms 187.285 ms
9 * * *
10 * * *
11 * * *
12 ae-7.ebr3.Atlanta2.Level3.net (4.69.134.22) 200.595 ms 103.060 ms 103.378 ms
13 ae-2.ebr1.Washington1.Level3.net (4.69.132.86) 125.689 ms 126.258 ms *
14 ae-91-91.csw4.Washington1.Level3.net (4.69.134.142) 255.866 ms ae-61-61.csw1.Washington1.Level3.net (4.69.134.130) 251.845 ms *
15 * ae-82-82.ebr2.Washington1.Level3.net (4.69.134.153) 152.989 ms *
16 ae-4-4.ebr2.Newark1.Level3.net (4.69.132.102) 116.020 ms 288.766 ms 291.066 ms
17 ae-21-52.car1.Newark1.Level3.net (4.68.99.37) 126.194 ms 108.310 ms 198.359 ms
18 NETCCESS.car1.Newark1.Level3.net (4.79.189.74) 281.907 ms 250.211 ms 228.780 ms
19 0.e1-4.tbr2.oct.nac.net (209.123.10.126) 214.819 ms 149.615 ms 201.175 ms
20 vlan808.esd1.oct.nac.net (209.123.10.42) 155.733 ms 174.029 ms 105.640 ms
21 * * *


Jameson
10-8
Premium
join:2004-05-28
Fallbrook, CA
clubs:
reply to Hizeh
Possibly related:
»[TWC] Online gaming problems with road runner -Paramount,Ca


TheOrz

@rr.com
reply to Hizeh
I have RR in West Hollywood and I've been experiencing trouble all day today. I can't get to a bunch of sites, however it is on and off. So one moment I can refresh Youtube for example and the next I can't.

thii

join:2002-04-11
Glendora, CA
reply to Hizeh
Same thing happen at Glendora. On and off all day today..
-
Forums » US Cable Support » Road Runner[NEWS] Still Waiting On Time Warner Cable DOCSIS 3.0 »
« [TWC] Socal RR having some issues with safari?  


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