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Forums » US Telco Support » AT&T » AT&T Southwest » DSLReports can't ping me!
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Napsterbater
Premium
join:2002-12-28
Milledgeville, GA
reply to Mountaineer1
Re: DSLReports can't ping me!

My bad. -_- >.>


marti
Color outside the lines
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Houston, TX
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Because you said he instead of he? When I am trying to get help, I don't worry about what gender you think I am.
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David
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Granite City, IL
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reply to marti
Actually, why doesn't she just pass the public IP to the router? that would make her pingable. That option is on the configuration page.

Set the modem to "always attempt to connect" on the same page and at the bottom there should be a question to the effect of "Pass the public IP to the lan" or "allow the public IP to be your IP?" and it's a yes or no question.

I don't have the exact screenshot as I am at home.
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Mountaineer1
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said by David See Profile :

I don't have the exact screenshot as I am at home.
I thought at&t kept you chained up in the basement. How did you get out?
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David
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said by Mountaineer1 See Profile :

said by David See Profile :

I don't have the exact screenshot as I am at home.
I thought at&t kept you chained up in the basement. How did you get out?
from Irobot:

"That, is the right question. Program ended"
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If you have a topic in the direct forum please reply to it or a post of mine, I get a notification when you do this.
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marti
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Houston, TX
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reply to marti
David, your suggestions did not work. On hold with tech support in St Louis to find out how to be pingable.
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David
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reply to marti
only other option at that point would be to bridge the modem. (prior at top, before my suggestion). If putting the modem in bridge mode doesn't work it's at the router or PC at that point. The modem's interface would be out of the picture as it would be disabled.

Napsterbater
Premium
join:2002-12-28
Milledgeville, GA
·Windstream
·BroadVoice

said by David See Profile :

only other option at that point would be to bridge the modem. (prior at top, before my suggestion). If putting the modem in bridge mode doesn't work it's at the router or PC at that point. The modem's interface would be out of the picture as it would be disabled.
[/BQUOTE}

You can still hook directly to the modem and set you PC IP to 192.168.1.1 ande Netmaks to 255.255.255.0 and goto 192.168.1.254 to see the modem config page and DSL Stats.
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David
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said by Napsterbater See Profile :

You can still hook directly to the modem and set you PC IP to 192.168.1.1 ande Netmaks to 255.255.255.0 and goto 192.168.1.254 to see the modem config page and DSL Stats.
That is correct, but the interface wouldn't hold back any traffic, nor respond to a request unless you set the right static IP address.
--
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Koetting Ford, Granite City, illinois... YOU'RE FIRED!!


marti
Color outside the lines
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Houston, TX
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reply to marti
Ended up talking to a guy in San Ramon CA about the modem. He said the modem is not stopping the pings! Either my router is stopping them, or some software inside the computer is causing this. The settings I have on my router are what Dlink says to have to be pingable.

I have Zone Alarm set up to allow pings on my main computer. I have a total of five computers in this house, and I don't know what settings they have.
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TSI Gabe
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join:2007-01-03
Chatham, ON
I bet you DSLR uses UDP pings and not ICMP, so you would need to allow that as well.


David
No,there is another.
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reply to marti
is it possible zone alarm is dropping them? Might try to go to "game mode" and see if you are pingable that way. I kept thinking when you select that last option all the traffic (pings and all) should be coming to you.

you could also try plugging directly into the modem and try it then. If it doesn't work try disabling or putting zone alarm into "game mode" and see if that allows the pings.


marti
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reply to TSI Gabe
said by TSI Gabe See Profile :

I bet you DSLR uses UDP pings and not ICMP, so you would need to allow that as well.
In the past, this site used ICMP pings.
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Napsterbater
Premium
join:2002-12-28
Milledgeville, GA
reply to David
Im wasn't talking about the modem holding back traffic in that mode just that if need (to see DSL Stats) you could still connect to it.

Napsterbater
Premium
join:2002-12-28
Milledgeville, GA
·Windstream
·BroadVoice

reply to marti
Personally I would put the modem in full bridge mode (let the D-Link establish the PPPoE Session) and see what happens.

Mountaineer1 Posted the pics on Page 1 of what setting it is.
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David
No,there is another.
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Granite City, IL
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reply to Napsterbater
said by Napsterbater See Profile :

Im wasn't talking about the modem holding back traffic in that mode just that if need (to see DSL Stats) you could still connect to it.
I know... I was agreeing with you!

I am on your side
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Gaff
Every Villain Is Lemons

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Mineral Wells, TX
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reply to marti
Did you ever check the Windows Firewall, as I suggested?
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marti
Color outside the lines
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join:2001-12-14
Houston, TX
clubs:
Turned off on my main machine.


Mountaineer1
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Click for full size
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Here is the Setup instructions for Bridge Mode for a Motorola 2210 modem and a Dlink DIR-615 Router.

First,access your modem's GUI and select the Advanced Tab,then select PPP Location Tab.

Second,select Bridge Mode by putting a "Tick" in the circle. And now Click "Save Changes".

The modem will then take you to a new page,the "PPP Location Warning" page. It gives you instructions on how to gain access to the modem when in Bridge Mode and how to RESET the modem back to factory defaults. This is normal,don't panic.

Now configure your router's WAN type to PPPoE/Dynamic IP and put your username/password in the appropriate boxes. Save Setting at the bottom of the page.

Now power cycle both the modem and router by unplugging them for 5 to 10 seconds. After about 45 seconds to a minute,the router should authenticate your PPPoE login and recieve an IP address for the WAN connection.
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KrK
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Tulsa, OK
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1 edit
reply to Mountaineer1
That didn't work for me with this modem. In fact it made the modem act bricked and I had no Internet connectivity at all.

The only thing that worked was to select "PPPoE is on the computer" (but in fact it's on my DLink) and then that worked.
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