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ctceo
Premium
join:2001-04-26
South Bend, IN
clubs:
reply to wayjac
Re: DSLReports can't ping me!

I've noticed that some routers even when placed in bridge mode may retain some firewall settings if not disabled beforehand.


marti
Color outside the lines
Premium,MVM
join:2001-12-14
Houston, TX
clubs:

reply to Mountaineer1
Thanks for the detailed instructions. I have to be in and out of the house tomorrow, so will plan on working on this problem on Thursday. I do want to make my system pingable, but I am not going to try to change settings when I don't have a lot of time.

Today, when I was trying to change the modem settings per David's instructions, I had no connectivity. Then I put the settings back to where they were -- still no connectivity! I finally had to unplug the modem from the elec source (I had been unplugging the pin from elec source to box) to get it to play nice again.
--
Team Discovery


marti
Color outside the lines
Premium,MVM
join:2001-12-14
Houston, TX
clubs:

reply to KrK
Thank you! I printed out your instructions also, in case I have problems with the ones that Mountaineer1 See Profile posted above.
--
Team Discovery


KrK
Heavy Artillery For The Little Guy
Premium
join:2000-01-17
Tulsa, OK
·AT&T Yahoo
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Np. Mounaineer1's instructions are correct under normal circumstances, IE like with the older SpeedStream modem, you placed the modem in Bridged mode, and then used your router to login to your pppoe. However with this new AT&T modem, for whatever reason, that's not correct. I've even read the very latest version of these modem's firmware eliminates the third choice of "Bridged Mode."

I first tried bridge mode myself. I lost all Internet connectivity, and my router could not pull any IP from AT&T. Resetting the modem didn't fix it, it seemed bricked. I actually had to unplug it from the power and leave it unplugged. A couple hours later I plugged it back in and used the reset but held it reset (using a small screwdriver) for 10 seconds or so. When I released reset, the modem powered up and booted up like normal, I was able to access the modem via it's IP (I forgot offhand, I think it was »192.168.1.254) and from there I was able to select "PPPoE on the computer."

From that point on, the Dlink router now logs me in and everything works great.
--
"Fascism should more properly be called corporatism because it is the merger of state and corporate power." -- Benito Mussolini


ff1324
Everybody Goes Home
Premium
join:2002-08-24
On Four Day

reply to marti
PPPoE on the computer is the correct setting to use with your router.

Notice the text on the screen capture that "Bridged" mode is for non-PPPoE networks.
--
Remember the 2008 firefighters and police LODD's in St. Louis:
PO Ballman, Sgt. Biggs, FF Hummert, Sgt. King, FF Riggins... all murdered...RIP brothers.


wayjac
Premium,MVM
join:2001-12-22
Indy
·AT&T Midwest

said by ff1324 See Profile :

PPPoE on the computer is the correct setting to use with your router.
You can use both the difference between the two modes is
"PPP is on the computer." leaves the modem's lan dhcp server active
"Bridged Mode (PPPoE is not used)." disables the modem's lan dhcp server
said by ff1324 See Profile :

Notice the text on the screen capture that "Bridged" mode is for non-PPPoE networks.
What that really means is that "Bridged Mode (PPPoE is not used)." must be used with accounts that get the public ip address using dhcp or static


wayjac
Premium,MVM
join:2001-12-22
Indy
reply to KrK
When you set the 2210 for "PPP is on the computer." does the internet light flash constantly?


KrK
Heavy Artillery For The Little Guy
Premium
join:2000-01-17
Tulsa, OK
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said by wayjac See Profile :

When you set the 2210 for "PPP is on the computer." does the internet light flash constantly?
Mine does, yes. After your question I went and watched it for about 1 minute and it appears to be flashing continuously with no variance in pattern.
--
"Fascism should more properly be called corporatism because it is the merger of state and corporate power." -- Benito Mussolini


wayjac
Premium,MVM
join:2001-12-22
Indy
·AT&T Midwest

That's one of the "quirks" of the modem
The PPPoE client runs when its not needed
One way to stop the flashing internet light is bridge mode.
If you look at the modems log it will have messages generated by the modems overzealous PPPoE client


KrK
Heavy Artillery For The Little Guy
Premium
join:2000-01-17
Tulsa, OK
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said by wayjac See Profile :

That's one of the "quirks" of the modem
The PPPoE client runs when its not needed
One way to stop the flashing internet light is bridge mode.
If you look at the modems log it will have messages generated by the modems overzealous PPPoE client
Problem I had when I bridged the modem is that I couldn't get logged in on the router. IE when I had the modem bridged, I had no internet connectivity at all.

Any idea why? I'm willing to try again, as I'd prefer not to have a "2nd" NAT or router in my way (the 2210) and have the D-Link be my main firewall.
--
"Fascism should more properly be called corporatism because it is the merger of state and corporate power." -- Benito Mussolini


KrK
Heavy Artillery For The Little Guy
Premium
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Tulsa, OK
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reply to wayjac
said by wayjac See Profile :

That's one of the "quirks" of the modem
Another quirk is that it seems to run pretty hot for such a small device. Waste of electricity!
--
"Fascism should more properly be called corporatism because it is the merger of state and corporate power." -- Benito Mussolini


d_l
Barsoom
Premium,MVM
join:2002-12-08
Reno, NV
That's more than a quirk. It is a defective design that forced a recall of certain serial numbers due to premature modem failures from the excessive heat.


KrK
Heavy Artillery For The Little Guy
Premium
join:2000-01-17
Tulsa, OK
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said by d_l See Profile :

That's more than a quirk. It is a defective design that forced a recall of certain serial numbers due to premature modem failures from the excessive heat.
Anyway I can find out these serial numbers? This thing is small and quite hot, and I both hate wasted electricity and devices that heat my home (in the summer)
--
"Fascism should more properly be called corporatism because it is the merger of state and corporate power." -- Benito Mussolini


d_l
Barsoom
Premium,MVM
join:2002-12-08
Reno, NV

Its all based on hearsay in posts, but the range seems to be about 35xxxxxx (maybe slightly lower) up to 38xxxxxx and possibly up to 43xxxxxx. There has been nothing official posted, but people complaining to tech support about modems failing in that range have gotten replacements (refurbished modems).

If you have a serial number like 15xxxxxxx or higher, then it is a revised version modem.


wayjac
Premium,MVM
join:2001-12-22
Indy
·AT&T Midwest

reply to KrK
Other than the flashing internet light being a annoyance when its in your line of sight. I don't think there are any bad effects for the end user or att

There is no "2nd" nat or "double" nat when the modem is set for
"PPP is on the computer." or "Bridged Mode (PPPoE is not used)."
said by KrK See Profile :

Problem I had when I bridged the modem is that I couldn't get logged in on the router. IE when I had the modem bridged, I had no internet connectivity at all.

I can't say why you had trouble accessing the router.......
There is something you can do to make access to the bridged modem easier
Configure the computers tcp/ip properties "alternate configuration" tab with the settings in the image whenever you connect the computer to a device that has no dhcp server after the search for a dhcp server is over your computer will have the settings in the image



KrK
Heavy Artillery For The Little Guy
Premium
join:2000-01-17
Tulsa, OK
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Useful tip, thanks. The problem wasn't that I couldn't access my router, I could no problem.... but the router couldn't login to AT&T DSL even with the correct PPPoE settings. It couldn't even pull an IP down from AT&T so I had no internet connectivity at all.

Made me think I'd "broken" the modem.

I replaced it with an old Westell I had lying around and immediately my router logged on and I had an IP and internet.

I few hours later I switched it back after I was able to reset the modem (I left it unplugged for awhile.)

That's when I tried the "PPPoE is on the computer" on the 2210 and lo and behold, it worked.

I'll try again, however.
--
"Fascism should more properly be called corporatism because it is the merger of state and corporate power." -- Benito Mussolini


wayjac
Premium,MVM
join:2001-12-22
Indy
·AT&T Midwest

One thing I've found out the hard way that needs close attention............
When switching PPPoE clients always the first task is to end the current PPPoE session. If you don't you could end up looking at the att username/password tool page

It sounds you had other issues but I'm not certain


KrK
Heavy Artillery For The Little Guy
Premium
join:2000-01-17
Tulsa, OK
Yeah, I just couldn't get an IP at all. Reboot, release, renew, all to no avail.


David
No,there is another.
Premium,VIP
join:2002-05-30
Granite City, IL
clubs:
·DIRECTV
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·AT&T Midwest

reply to wayjac
said by wayjac See Profile :

One thing I've found out the hard way that needs close attention............
When switching PPPoE clients always the first task is to end the current PPPoE session. If you don't you could end up looking at the att username/password tool page

What that's called is a "hung session state" our redbacks (as least in the 13 state) will clear the session after like 5 minutes max. If you happen to do that just wait about 5-10 minutes. the redback/bras unit should update that your session is no longer there with the atm packet and it will drop the session out of the redback/bras units.

only time I have seen a "hung session" hang around is if a piece of equipment keeps trying to constantly log in like a mad deamon. Say like 10 times in a minute if that makes sense.

WCS (Worst Case Scenario) just wait 5-10 minutes (take a break), power back up and you should be fine.
--
If you have a topic in the direct forum please reply to it or a post of mine, I get a notification when you do this.
Koetting Ford, Granite City, illinois... YOU'RE FIRED!!


wayjac
Premium,MVM
join:2001-12-22
Indy
·AT&T Midwest

Earlier this year I was involved in a situation where a user that didn't know any better that thier user/pass was good was bamboosled by the att username/password tool page

The subscriber was redirected to the att username/password tool page, made the requested change and all was ok for a week or so then there's att username/password tool page again this time it will not work the correct password is unknown and can't be reset.

Because of a planned out of state move the subscriber closed the accounts. I'm still scratching my head over that one.
-
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