DSLReports can't ping me! in AT&T Southwest http://www.dslreports.com/forum/r22630342 en Wed, 09 Dec 2009 03:15:40 EDT Wed, 09 Dec 2009 03:15:40 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22651633 NormanS : I've seen some threads in which customers have received new Westell F90 6100s (I think that was the version).

»[Speed Problem] Is the Westell modem limiting download speed?

»[Line Problem] Problem with ADSL Syncing?

»Motorola 2210 Died - Is There a Better Modem Out There???
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum]]> http://www.dslreports.com/forum/remark,22651633 Fri, 03 Jul 2009 20:26:46 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22651511 Mountaineer1 :
said by wayjac See Profile :

I would ask for the westell modem it has no "skeleton in the closet"
Westell modem? They offer a Westell modem?
--
Got a Clark,Crown,Drexel forklift and need technical advice? Ask me about it.]]> http://www.dslreports.com/forum/remark,22651511 Fri, 03 Jul 2009 19:55:26 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22650980 wayjac : I would ask for the westell modem it has no "skeleton in the closet"]]> http://www.dslreports.com/forum/remark,22650980 Fri, 03 Jul 2009 17:50:59 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22649705 marti : Thank you.]]> http://www.dslreports.com/forum/remark,22649705 Fri, 03 Jul 2009 12:58:39 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22649688 David :
said by marti See Profile :

I called AT&T to tell them my Moto modem is dead. They said "no free replacement" if it is over a year old. I am not happy about this, as the modem should have lasted for years!
Post in direct, I can check this out when I get back from blowing myself up to do it monday.

I promise I will use the M-150, bottle rockets, and other assorted powerful fireworks with care. Just because I set myself on fire once doesn't mean anything. ;)
--
If you have a topic in the direct forum please reply to it or a post of mine, I get a notification when you do this.
Koetting Ford, Granite City, illinois... YOU'RE FIRED!!
]]> http://www.dslreports.com/forum/remark,22649688 Fri, 03 Jul 2009 12:56:12 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22649658 David :
said by Flippant See Profile :

said by David See Profile :

said by wayjac See Profile :

:DShame on you for not trying one of your spare modems last week :D
Hell that's a tier 1 mistake! isn't this Flippant See Profile's turf. Where is that porpoise anyway?
He has one watery eye on you at the moment. . .

No much impressed with the Moto modems these days. Seemed like for quite a while modems improved with each "upgrade". I got a 2210 when I moved and sent it back within a week.

Hey where is my u-verse anyway Mr InsideScoopMan?!
actually, I would ask alex bluepoint951 See Profile he has better tracking in TX than I do. Which is a good thing! since he dispatches in that area. He's been quite a nice addition to the direct forum army!

It's like I put in for a Stealth bomber, and got the nuclear submarine for free!
--
If you have a topic in the direct forum please reply to it or a post of mine, I get a notification when you do this.
Koetting Ford, Granite City, illinois... YOU'RE FIRED!!
]]> http://www.dslreports.com/forum/remark,22649658 Fri, 03 Jul 2009 12:46:01 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22649640 d_l : So the moral of that story is that if you have a 2210 modem in the recalled batch, you should get it replaced before your year is up whether it is giving problems or not. It is a known problem that these modems in the bad serial number range have a minimal MTBF (mean time between failures).

If you have conscience qualms about asking for a replacement of a perfectly functioning modem, simply place the modem over a heat source such as a router or in a poorly ventilated position to accelerate its demise or to initiate its malfunctioning operation.]]> http://www.dslreports.com/forum/remark,22649640 Fri, 03 Jul 2009 12:43:04 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22649429 Flippant :
said by David See Profile :

said by wayjac See Profile :

:DShame on you for not trying one of your spare modems last week :D
Hell that's a tier 1 mistake! isn't this Flippant See Profile's turf. Where is that porpoise anyway?
He has one watery eye on you at the moment. . .

No much impressed with the Moto modems these days. Seemed like for quite a while modems improved with each "upgrade". I got a 2210 when I moved and sent it back within a week.

Hey where is my u-verse anyway Mr InsideScoopMan?!]]> http://www.dslreports.com/forum/remark,22649429 Fri, 03 Jul 2009 11:55:32 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22649265 marti : I called AT&T to tell them my Moto modem is dead. They said "no free replacement" if it is over a year old. I am not happy about this, as the modem should have lasted for years!
--
Team Discovery]]> http://www.dslreports.com/forum/remark,22649265 Fri, 03 Jul 2009 11:21:56 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22647354 David : well this time just tell them you confirmed the modem is dead. ]]> http://www.dslreports.com/forum/remark,22647354 Thu, 02 Jul 2009 21:13:53 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22647276 marti : They no better at this point, as I have called them a few times on this problem.
--
Team Discovery]]> http://www.dslreports.com/forum/remark,22647276 Thu, 02 Jul 2009 20:49:24 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22647233 wayjac : :DThat was my feeble attempt to inject some humor into this thread :D

On the serious side.........when you call tech support
your one modem the motorola has just one light on the power light and it is steady red]]> http://www.dslreports.com/forum/remark,22647233 Thu, 02 Jul 2009 20:40:09 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22647195 marti :
said by David See Profile :

said by wayjac See Profile :

:DShame on you for not trying one of your spare modems last week :D
Hell that's a tier 1 mistake! isn't this Flippant See Profile's turf. Where is that porpoise anyway?
I didn't think the modem was the problem guys. The SS modem I am now using is much older that the Moto that appears to be dying.
--
Team Discovery]]> http://www.dslreports.com/forum/remark,22647195 Thu, 02 Jul 2009 20:33:06 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22647143 David :
said by wayjac See Profile :

:DShame on you for not trying one of your spare modems last week :D
Hell that's a tier 1 mistake! isn't this Flippant See Profile's turf. Where is that porpoise anyway?]]> http://www.dslreports.com/forum/remark,22647143 Thu, 02 Jul 2009 20:22:42 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22647138 wayjac :
said by marti See Profile :

It's over a year old, I know for sure. Will call AT&T tomorrow for info.
You posted this earlier in this thread
"First Use Date 2008/02/04 15:55:52 GMT"

I would call anyway, tech support has been known to warranty replace a "out of warranty modem"
It may help to disconnect the modem before calling, and follow the script to the letter ;)

:DShame on you for not trying one of your spare modems last week :D]]> http://www.dslreports.com/forum/remark,22647138 Thu, 02 Jul 2009 20:21:24 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22647006 marti : It's over a year old, I know for sure. Will call AT&T tomorrow for info.
--
Team Discovery]]> http://www.dslreports.com/forum/remark,22647006 Thu, 02 Jul 2009 19:50:13 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22647005 David :
I have that button at home, as well as "shields up!" and "red alert!" ]]> http://www.dslreports.com/forum/remark,22647005 Thu, 02 Jul 2009 19:49:49 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22646986 d_l : If your Motorola modem is less than a year old, you should be able to get a replacement for it. Your serial number of 34474088 is probably within the recalled range of "35xxxxxx (maybe slightly lower) up to 38xxxxxx and possibly up to 43xxxxxx".]]> http://www.dslreports.com/forum/remark,22646986 Thu, 02 Jul 2009 19:45:31 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22646845 wayjac : Wow......that was too easy
[att=1,l]
]]> http://www.dslreports.com/forum/remark,22646845 Thu, 02 Jul 2009 19:11:49 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22646771 marti : Moto modem was fubar. Speedstream works fine.
--
Team Discovery]]> http://www.dslreports.com/forum/remark,22646771 Thu, 02 Jul 2009 18:54:05 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22646638 wayjac : The next time the internet goes away you should find out if it is a loss of sync, atm circuit down or a PPPoE problem.

A simple way to make yourself pingable is to setup one of your other modems to match the motorola and switch modems]]> http://www.dslreports.com/forum/remark,22646638 Thu, 02 Jul 2009 18:22:06 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22646526 marti : Hi Guys, I have a more serious problem than being pingable, as my connection is still going in and out. I wanted to run line tests, but don't feel confident in messing with any settings right now, as I never know when I am "in the dark again."

Unplugging and plugging in the modem restores connectivity. It happened again late last night and again today.

I am wondering if I have a very sick modem. I do have two old Speedstream modems -- one or the other should still work -- so I can see if my internet problem is the modem.

Great suggestions y'all, just wish I felt confident to try them right now.
--
Team Discovery]]> http://www.dslreports.com/forum/remark,22646526 Thu, 02 Jul 2009 17:58:36 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22645675 d_l : I've seen the condition that I thought was a "hung session state" quite a few times, although at the time I had no idea that was what it was called. I found that all I needed to do to clear it was a quick power cycle of the modem rather than having to wait the 5 or more minutes for it to self-clear.

I speculated that the dying gasp signal of the modem to the RT was being relayed in some way to the aggregation router to also clear the PPPoE session.]]> http://www.dslreports.com/forum/remark,22645675 Thu, 02 Jul 2009 15:07:00 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22645652 wayjac : Earlier this year I was involved in a situation where a user that didn't know any better that thier user/pass was good was bamboosled by the att username/password tool page

The subscriber was redirected to the att username/password tool page, made the requested change and all was ok for a week or so then there's att username/password tool page again this time it will not work the correct password is unknown and can't be reset.

Because of a planned out of state move the subscriber closed the accounts. I'm still scratching my head over that one.]]> http://www.dslreports.com/forum/remark,22645652 Thu, 02 Jul 2009 15:03:30 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22645541 David :
said by wayjac See Profile :

One thing I've found out the hard way that needs close attention............
When switching PPPoE clients always the first task is to end the current PPPoE session. If you don't you could end up looking at the att username/password tool page

What that's called is a "hung session state" our redbacks (as least in the 13 state) will clear the session after like 5 minutes max. If you happen to do that just wait about 5-10 minutes. the redback/bras unit should update that your session is no longer there with the atm packet and it will drop the session out of the redback/bras units.

only time I have seen a "hung session" hang around is if a piece of equipment keeps trying to constantly log in like a mad deamon. Say like 10 times in a minute if that makes sense.

WCS (Worst Case Scenario) just wait 5-10 minutes (take a break), power back up and you should be fine.
--
If you have a topic in the direct forum please reply to it or a post of mine, I get a notification when you do this.
Koetting Ford, Granite City, illinois... YOU'RE FIRED!!
]]> http://www.dslreports.com/forum/remark,22645541 Thu, 02 Jul 2009 14:38:50 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22642197 KrK : Yeah, I just couldn't get an IP at all. Reboot, release, renew, all to no avail.]]> http://www.dslreports.com/forum/remark,22642197 Wed, 01 Jul 2009 21:23:51 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22642192 wayjac : One thing I've found out the hard way that needs close attention............
When switching PPPoE clients always the first task is to end the current PPPoE session. If you don't you could end up looking at the att username/password tool page

It sounds you had other issues but I'm not certain]]> http://www.dslreports.com/forum/remark,22642192 Wed, 01 Jul 2009 21:22:42 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22642126 KrK : Useful tip, thanks. The problem wasn't that I couldn't access my router, I could no problem.... but the router couldn't login to AT&T DSL even with the correct PPPoE settings. It couldn't even pull an IP down from AT&T so I had no internet connectivity at all.

Made me think I'd "broken" the modem. :D

I replaced it with an old Westell I had lying around and immediately my router logged on and I had an IP and internet.

I few hours later I switched it back after I was able to reset the modem (I left it unplugged for awhile.)

That's when I tried the "PPPoE is on the computer" on the 2210 and lo and behold, it worked.

I'll try again, however. :D
--
"Fascism should more properly be called corporatism because it is the merger of state and corporate power." -- Benito Mussolini
]]> http://www.dslreports.com/forum/remark,22642126 Wed, 01 Jul 2009 21:08:04 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22641689 wayjac : Other than the flashing internet light being a annoyance when its in your line of sight. I don't think there are any bad effects for the end user or att

There is no "2nd" nat or "double" nat when the modem is set for
"PPP is on the computer." or "Bridged Mode (PPPoE is not used)."
said by KrK See Profile :

Problem I had when I bridged the modem is that I couldn't get logged in on the router. IE when I had the modem bridged, I had no internet connectivity at all.

I can't say why you had trouble accessing the router.......
There is something you can do to make access to the bridged modem easier
Configure the computers tcp/ip properties "alternate configuration" tab with the settings in the image whenever you connect the computer to a device that has no dhcp server after the search for a dhcp server is over your computer will have the settings in the image
[att=1,l]
]]> http://www.dslreports.com/forum/remark,22641689 Wed, 01 Jul 2009 19:34:58 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22641274 d_l : Its all based on hearsay in posts, but the range seems to be about 35xxxxxx (maybe slightly lower) up to 38xxxxxx and possibly up to 43xxxxxx. There has been nothing official posted, but people complaining to tech support about modems failing in that range have gotten replacements (refurbished modems).

If you have a serial number like 15xxxxxxx or higher, then it is a revised version modem.]]> http://www.dslreports.com/forum/remark,22641274 Wed, 01 Jul 2009 18:10:29 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22641123 KrK :
said by d_l See Profile :

That's more than a quirk. It is a defective design that forced a recall of certain serial numbers due to premature modem failures from the excessive heat.
Anyway I can find out these serial numbers? This thing is small and quite hot, and I both hate wasted electricity and devices that heat my home (in the summer) :D
--
"Fascism should more properly be called corporatism because it is the merger of state and corporate power." -- Benito Mussolini
]]> http://www.dslreports.com/forum/remark,22641123 Wed, 01 Jul 2009 17:44:21 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22641101 d_l : That's more than a quirk. It is a defective design that forced a recall of certain serial numbers due to premature modem failures from the excessive heat.]]> http://www.dslreports.com/forum/remark,22641101 Wed, 01 Jul 2009 17:40:22 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22641078 KrK :
said by wayjac See Profile :

That's one of the "quirks" of the modem
Another quirk is that it seems to run pretty hot for such a small device. :D Waste of electricity!
--
"Fascism should more properly be called corporatism because it is the merger of state and corporate power." -- Benito Mussolini
]]> http://www.dslreports.com/forum/remark,22641078 Wed, 01 Jul 2009 17:37:19 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22641076 KrK :
said by wayjac See Profile :

That's one of the "quirks" of the modem
The PPPoE client runs when its not needed
One way to stop the flashing internet light is bridge mode.
If you look at the modems log it will have messages generated by the modems overzealous PPPoE client
Problem I had when I bridged the modem is that I couldn't get logged in on the router. IE when I had the modem bridged, I had no internet connectivity at all.

Any idea why? I'm willing to try again, as I'd prefer not to have a "2nd" NAT or router in my way (the 2210) and have the D-Link be my main firewall.
--
"Fascism should more properly be called corporatism because it is the merger of state and corporate power." -- Benito Mussolini
]]> http://www.dslreports.com/forum/remark,22641076 Wed, 01 Jul 2009 17:36:36 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22640935 wayjac : That's one of the "quirks" of the modem
The PPPoE client runs when its not needed
One way to stop the flashing internet light is bridge mode.
If you look at the modems log it will have messages generated by the modems overzealous PPPoE client]]> http://www.dslreports.com/forum/remark,22640935 Wed, 01 Jul 2009 17:06:58 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22640610 KrK :
said by wayjac See Profile :

When you set the 2210 for "PPP is on the computer." does the internet light flash constantly?
Mine does, yes. After your question I went and watched it for about 1 minute and it appears to be flashing continuously with no variance in pattern.
--
"Fascism should more properly be called corporatism because it is the merger of state and corporate power." -- Benito Mussolini
]]> http://www.dslreports.com/forum/remark,22640610 Wed, 01 Jul 2009 16:04:54 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22640400 wayjac : When you set the 2210 for "PPP is on the computer." does the internet light flash constantly?]]> http://www.dslreports.com/forum/remark,22640400 Wed, 01 Jul 2009 15:22:57 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22640387 wayjac :
said by ff1324 See Profile :

PPPoE on the computer is the correct setting to use with your router.
You can use both the difference between the two modes is
"PPP is on the computer." leaves the modem's lan dhcp server active
"Bridged Mode (PPPoE is not used)." disables the modem's lan dhcp server
said by ff1324 See Profile :

Notice the text on the screen capture that "Bridged" mode is for non-PPPoE networks.
What that really means is that "Bridged Mode (PPPoE is not used)." must be used with accounts that get the public ip address using dhcp or static]]> http://www.dslreports.com/forum/remark,22640387 Wed, 01 Jul 2009 15:20:01 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22637793 ff1324 : PPPoE on the computer is the correct setting to use with your router.

Notice the text on the screen capture that "Bridged" mode is for non-PPPoE networks.
--
Remember the 2008 firefighters and police LODD's in St. Louis:
PO Ballman, Sgt. Biggs, FF Hummert, Sgt. King, FF Riggins... all murdered...RIP brothers.]]> http://www.dslreports.com/forum/remark,22637793 Wed, 01 Jul 2009 00:56:52 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22637774 KrK : Np. Mounaineer1's instructions are correct under normal circumstances, IE like with the older SpeedStream modem, you placed the modem in Bridged mode, and then used your router to login to your pppoe. However with this new AT&T modem, for whatever reason, that's not correct. I've even read the very latest version of these modem's firmware eliminates the third choice of "Bridged Mode."

I first tried bridge mode myself. I lost all Internet connectivity, and my router could not pull any IP from AT&T. Resetting the modem didn't fix it, it seemed bricked. I actually had to unplug it from the power and leave it unplugged. A couple hours later I plugged it back in and used the reset but held it reset (using a small screwdriver) for 10 seconds or so. When I released reset, the modem powered up and booted up like normal, I was able to access the modem via it's IP (I forgot offhand, I think it was »192.168.1.254) and from there I was able to select "PPPoE on the computer."

From that point on, the Dlink router now logs me in and everything works great.
--
"Fascism should more properly be called corporatism because it is the merger of state and corporate power." -- Benito Mussolini
]]> http://www.dslreports.com/forum/remark,22637774 Wed, 01 Jul 2009 00:46:32 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22637150 marti : Thank you! I printed out your instructions also, in case I have problems with the ones that Mountaineer1 See Profile posted above.
--
Team Discovery]]> http://www.dslreports.com/forum/remark,22637150 Tue, 30 Jun 2009 21:45:46 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22637142 marti : Thanks for the detailed instructions. I have to be in and out of the house tomorrow, so will plan on working on this problem on Thursday. I do want to make my system pingable, but I am not going to try to change settings when I don't have a lot of time.

Today, when I was trying to change the modem settings per David's instructions, I had no connectivity. Then I put the settings back to where they were -- still no connectivity! I finally had to unplug the modem from the elec source (I had been unplugging the pin from elec source to box) to get it to play nice again.
--
Team Discovery]]> http://www.dslreports.com/forum/remark,22637142 Tue, 30 Jun 2009 21:44:04 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22637011 ctceo : I've noticed that some routers even when placed in bridge mode may retain some firewall settings if not disabled beforehand.]]> http://www.dslreports.com/forum/remark,22637011 Tue, 30 Jun 2009 21:14:53 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22636927 KrK : That didn't work for me with this modem. In fact it made the modem act bricked and I had no Internet connectivity at all.

The only thing that worked was to select "PPPoE is on the computer" (but in fact it's on my DLink) and then that worked.
--
"Fascism should more properly be called corporatism because it is the merger of state and corporate power." -- Benito Mussolini
]]> http://www.dslreports.com/forum/remark,22636927 Tue, 30 Jun 2009 20:54:40 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22636703 Mountaineer1 : Here is the Setup instructions for Bridge Mode for a Motorola 2210 modem and a Dlink DIR-615 Router.

First,access your modem's GUI and select the Advanced Tab,then select PPP Location Tab.

Second,select Bridge Mode by putting a "Tick" in the circle. And now Click "Save Changes".

The modem will then take you to a new page,the "PPP Location Warning" page. It gives you instructions on how to gain access to the modem when in Bridge Mode and how to RESET the modem back to factory defaults. This is normal,don't panic.

Now configure your router's WAN type to PPPoE/Dynamic IP and put your username/password in the appropriate boxes. Save Setting at the bottom of the page.

Now power cycle both the modem and router by unplugging them for 5 to 10 seconds. After about 45 seconds to a minute,the router should authenticate your PPPoE login and recieve an IP address for the WAN connection.
--
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]]> http://www.dslreports.com/forum/remark,22636703 Tue, 30 Jun 2009 20:02:29 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22635964 marti : Turned off on my main machine. ]]> http://www.dslreports.com/forum/remark,22635964 Tue, 30 Jun 2009 17:27:01 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22635942 Gaff : Did you ever check the Windows Firewall, as I suggested?
--
My PC Gaming Blog
»thegaffadin.blogspot.com]]> http://www.dslreports.com/forum/remark,22635942 Tue, 30 Jun 2009 17:21:11 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22635475 David :
said by Napsterbater See Profile :

Im wasn't talking about the modem holding back traffic in that mode just that if need (to see DSL Stats) you could still connect to it.
I know... I was agreeing with you! ;)

I am on your side :D
--
If you have a topic in the direct forum please reply to it or a post of mine, I get a notification when you do this.
Koetting Ford, Granite City, illinois... YOU'RE FIRED!!
]]> http://www.dslreports.com/forum/remark,22635475 Tue, 30 Jun 2009 15:49:58 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22635264 Napsterbater : Personally I would put the modem in full bridge mode (let the D-Link establish the PPPoE Session) and see what happens.

Mountaineer1 Posted the pics on Page 1 of what setting it is.
--
AMD Phenom II x3 720 BE @ 3.5Ghz(OC) | 4Gb Memory @ 1600mhz | Sapphire ATI HD4870 1GB 800mhz/1000mhz(OC) | 2x500GB HDD's Raid 0 | Windows 7 Ultimate x64 Build 7100]]> http://www.dslreports.com/forum/remark,22635264 Tue, 30 Jun 2009 15:11:09 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22635243 Napsterbater : Im wasn't talking about the modem holding back traffic in that mode just that if need (to see DSL Stats) you could still connect to it.]]> http://www.dslreports.com/forum/remark,22635243 Tue, 30 Jun 2009 15:07:31 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22635143 marti :
said by TSI Gabe See Profile :

I bet you DSLR uses UDP pings and not ICMP, so you would need to allow that as well.
In the past, this site used ICMP pings.
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Team Discovery]]> http://www.dslreports.com/forum/remark,22635143 Tue, 30 Jun 2009 14:51:44 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22635141 David : is it possible zone alarm is dropping them? Might try to go to "game mode" and see if you are pingable that way. I kept thinking when you select that last option all the traffic (pings and all) should be coming to you.

you could also try plugging directly into the modem and try it then. If it doesn't work try disabling or putting zone alarm into "game mode" and see if that allows the pings. ]]> http://www.dslreports.com/forum/remark,22635141 Tue, 30 Jun 2009 14:51:24 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22635135 TSI Gabe : I bet you DSLR uses UDP pings and not ICMP, so you would need to allow that as well.]]> http://www.dslreports.com/forum/remark,22635135 Tue, 30 Jun 2009 14:50:26 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22635078 marti : Ended up talking to a guy in San Ramon CA about the modem. He said the modem is not stopping the pings! Either my router is stopping them, or some software inside the computer is causing this. The settings I have on my router are what Dlink says to have to be pingable.

I have Zone Alarm set up to allow pings on my main computer. I have a total of five computers in this house, and I don't know what settings they have.
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Team Discovery]]> http://www.dslreports.com/forum/remark,22635078 Tue, 30 Jun 2009 14:38:34 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22635029 David :
said by Napsterbater See Profile :

You can still hook directly to the modem and set you PC IP to 192.168.1.1 ande Netmaks to 255.255.255.0 and goto 192.168.1.254 to see the modem config page and DSL Stats.
That is correct, but the interface wouldn't hold back any traffic, nor respond to a request unless you set the right static IP address.
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]]> http://www.dslreports.com/forum/remark,22635029 Tue, 30 Jun 2009 14:29:13 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22634964 Napsterbater :
said by David See Profile :

only other option at that point would be to bridge the modem. (prior at top, before my suggestion). If putting the modem in bridge mode doesn't work it's at the router or PC at that point. The modem's interface would be out of the picture as it would be disabled.
[/BQUOTE}

You can still hook directly to the modem and set you PC IP to 192.168.1.1 ande Netmaks to 255.255.255.0 and goto 192.168.1.254 to see the modem config page and DSL Stats.
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AMD Phenom II x3 720 BE @ 3.5Ghz(OC) | 4Gb Memory @ 1600mhz | Sapphire ATI HD4870 1GB 800mhz/1000mhz(OC) | 2x500GB HDD's Raid 0 | Windows 7 Ultimate x64 Build 7100]]> http://www.dslreports.com/forum/remark,22634964 Tue, 30 Jun 2009 14:18:26 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22634923 David : only other option at that point would be to bridge the modem. (prior at top, before my suggestion). If putting the modem in bridge mode doesn't work it's at the router or PC at that point. The modem's interface would be out of the picture as it would be disabled. ]]> http://www.dslreports.com/forum/remark,22634923 Tue, 30 Jun 2009 14:11:33 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22634879 marti : David, your suggestions did not work. On hold with tech support in St Louis to find out how to be pingable.
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Team Discovery]]> http://www.dslreports.com/forum/remark,22634879 Tue, 30 Jun 2009 14:03:43 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22634797 David :
said by Mountaineer1 See Profile :

said by David See Profile :

I don't have the exact screenshot as I am at home.
I thought at&t kept you chained up in the basement. How did you get out? :)
from Irobot:

"That, is the right question. Program ended"
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]]> http://www.dslreports.com/forum/remark,22634797 Tue, 30 Jun 2009 13:50:35 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22632600 Mountaineer1 :
said by David See Profile :

I don't have the exact screenshot as I am at home.
I thought at&t kept you chained up in the basement. How did you get out? :)
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]]> http://www.dslreports.com/forum/remark,22632600 Tue, 30 Jun 2009 07:49:33 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22632148 David : Actually, why doesn't she just pass the public IP to the router? that would make her pingable. That option is on the configuration page.

Set the modem to "always attempt to connect" on the same page and at the bottom there should be a question to the effect of "Pass the public IP to the lan" or "allow the public IP to be your IP?" and it's a yes or no question.

I don't have the exact screenshot as I am at home.
--
If you have a topic in the direct forum please reply to it or a post of mine, I get a notification when you do this.
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]]> http://www.dslreports.com/forum/remark,22632148 Tue, 30 Jun 2009 02:06:25 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22631840 marti : Because you said he instead of he? When I am trying to get help, I don't worry about what gender you think I am. :)
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Team Discovery]]> http://www.dslreports.com/forum/remark,22631840 Tue, 30 Jun 2009 00:13:40 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22631802 Napsterbater : My bad. -_- >.>]]> http://www.dslreports.com/forum/remark,22631802 Tue, 30 Jun 2009 00:01:59 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22631758 marti : At this point, I am not sure what to do, as I seem to be getting too much advise! It's getting to close to 11:00 PM here, and I'm not going to start messing with settings this late at night. I will start working on this again tomorrow.

thanks for all the inputs
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Team Discovery]]> http://www.dslreports.com/forum/remark,22631758 Mon, 29 Jun 2009 23:47:04 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22631755 Mountaineer1 :
He needs to change that to Bridge (like the Pic) and setup his d-link router for a WAN connection type of PPPoE with his DSL Username and Pass.
He is a She,LOL :D
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Got a Clark,Crown,Drexel forklift and need technical advice? Ask me about it.]]> http://www.dslreports.com/forum/remark,22631755 Mon, 29 Jun 2009 23:45:46 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22631742 Napsterbater :
said by Mountaineer1 See Profile :

said by Napsterbater See Profile :

You are going to need to make your modem bridge the DSL connection to your router instead of nating it, Then set your router to login to the pppoe. I'm not sure how to on that modem but hopefully someone here knows.
Here's what "Bridge Mode" looks like,on the Motorola 2210.
She needs to change that to Bridge (like the Pic) and setup his d-link router for a WAN connection type of PPPoE with his DSL Username and Pass.

Edit: He -> She
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said by Napsterbater See Profile :

You are going to need to make your modem bridge the DSL connection to your router instead of nating it, Then set your router to login to the pppoe. I'm not sure how to on that modem but hopefully someone here knows.
Here's what "Bridge Mode" looks like,on the Motorola 2210.
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]]> http://www.dslreports.com/forum/remark,22631586 Mon, 29 Jun 2009 22:59:58 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22631522 Mountaineer1 : Try configuring the WAN type to Static IP.
Click for full size
]]> http://www.dslreports.com/forum/remark,22631522 Mon, 29 Jun 2009 22:46:52 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22631518 Napsterbater : You are going to need to make your modem bridge the DSL connection to your router instead of nating it, Then set your router to login to the pppoe. I'm not sure how to on that modem but hopefully someone here knows.
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AMD Phenom II x3 720 BE @ 3.5Ghz(OC) | 4Gb Memory @ 1600mhz | Sapphire ATI HD4870 1GB 800mhz/1000mhz(OC) | 2x500GB HDD's Raid 0 | Windows 7 Ultimate x64 Build 7100]]> http://www.dslreports.com/forum/remark,22631518 Mon, 29 Jun 2009 22:45:57 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22631473 marti : Router WAN settings:

[att=1]
Click for full size
]]> http://www.dslreports.com/forum/remark,22631473 Mon, 29 Jun 2009 22:38:26 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22631353 Mountaineer1 : It looks like you have the router's WAN connection type set to Dynamic IP(DHCP).

If you look at you router's GUI,under the Setup Tab,and click on Manual Internet Connection Setup,it should say.

Edit: Status Tab shows WAN and LAN IP addresses
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]]> http://www.dslreports.com/forum/remark,22631353 Mon, 29 Jun 2009 22:12:43 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22631304 marti : Modem: I have not changed a thing.

DSL UP
Connection UP
User ID
Connected at 3008 Kbps (Downstream)
512 Kbps (Upstream)
IP Address 70.241.102.54
IP Gateway 70.241.111.254
DNS Servers 68.94.156.1 dnsr1.sbcglobal.net
68.94.157.1 dnsr2.sbcglobal.net
Mode PPP on the modem (Private IP for LAN device)
Timeout 20 minutes
Modem Information
Modem Name Motorola
Model 2210-02
Serial Number 34474088
Software Version 7.7.3r5
MAC Address 00:1d:6b:0e:08:68
First Use Date 2008/02/04 15:55:52 GMT
Local Network
Modem IP Address
Ethernet Status Connected

Not sure what router settings you want, but the only thing I changed recently was these (to try to solve my loss of connectivity problem).

Primary DNS Server : 68.94.156.1

Secondary DNS Server : 68.94.157.1

I would guess that the rest of it is probably the default settings.
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Team Discovery]]> http://www.dslreports.com/forum/remark,22631304 Mon, 29 Jun 2009 22:03:30 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22631268 Mountaineer1 : Hey Marti,

How do you have the modem and router's WAN type configured?]]> http://www.dslreports.com/forum/remark,22631268 Mon, 29 Jun 2009 21:56:17 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22631173 marti : That is very strange! There are no settings on the modem to allow pings, so now what?
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Team Discovery]]> http://www.dslreports.com/forum/remark,22631173 Mon, 29 Jun 2009 21:40:02 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22631064 wayjac : Yes I think the modem is dropping/discarding the icmp ping and the pings are never allowed to reach the router]]> http://www.dslreports.com/forum/remark,22631064 Mon, 29 Jun 2009 21:20:42 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22631049 marti : Are you saying the modem is stopping the pings and not the router? I have no idea what "bridge mode" means. Well, I have heard the term, but don't know how to set it up.
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Team Discovery]]> http://www.dslreports.com/forum/remark,22631049 Mon, 29 Jun 2009 21:17:33 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22631027 wayjac : If the modem is blocking the ping the router cannot respond to the ping.

If you put the modem in bridge mode that will make the router pingable.

This is very strange the motorola blocks pings and lets everything else pass??]]> http://www.dslreports.com/forum/remark,22631027 Mon, 29 Jun 2009 21:13:39 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22630995 marti : Moto software version is 7.7.3r5]]> http://www.dslreports.com/forum/remark,22630995 Mon, 29 Jun 2009 21:06:29 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22630967 wayjac : What is the software version of the motorola]]> http://www.dslreports.com/forum/remark,22630967 Mon, 29 Jun 2009 20:58:00 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22630848 marti : Modem is Motorola, model 2210. ]]> http://www.dslreports.com/forum/remark,22630848 Mon, 29 Jun 2009 20:38:38 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22630823 McSummation : Because your router is the one that should be responding to the pings, firewalls in your computers don't matter.

Which modem do you have?]]> http://www.dslreports.com/forum/remark,22630823 Mon, 29 Jun 2009 20:33:34 EDT Re: DSLReports can't ping me! http://www.dslreports.com/forum/remark,22630512 Gaff : Check the Windows Firewall, it may be blocking pings without you knowing about it.
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»thegaffadin.blogspot.com]]> http://www.dslreports.com/forum/remark,22630512 Mon, 29 Jun 2009 19:37:33 EDT DSLReports can't ping me! http://www.dslreports.com/forum/remark,22630342 marti : I have a Dl-615 router and the settings were already properly configured:

[att=1]

I checked Zone Alarm Pro and correctly configured the settings:

[att=2]

What settings am I missing? I wanted to do a line test, when I found out I wasn't pingable.

Edit: I have five computers here; four of them have software firewalls and the other has zero security software.

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]]> http://www.dslreports.com/forum/remark,22630342 Mon, 29 Jun 2009 19:05:27 EDT