http://www.dslreports.com/forum/r22630692 en Thu, 10 Dec 2009 20:06:53 EDT Thu, 10 Dec 2009 20:06:53 EDT http://www.dslreports.com/forum/remark,22635319 McSummation : »AT&T Southeast Forum FAQ »How to check modem stats, synch rates & speeds from test jack at the NID.]]> http://www.dslreports.com/forum/remark,22635319 Tue, 30 Jun 2009 15:21:30 EDT http://www.dslreports.com/forum/remark,22635303 nguyenvuan : The modem connects directly to the main line and that's it, no phone.

There is no phone plugged to the other slots. There is no DSL filter to the phone line.]]> http://www.dslreports.com/forum/remark,22635303 Tue, 30 Jun 2009 15:17:52 EDT http://www.dslreports.com/forum/remark,22635118 nguyenvuan : I'm sorry but I could not understand what you mean by saying "moving the modem out to the NID". Please shed a light.]]> http://www.dslreports.com/forum/remark,22635118 Tue, 30 Jun 2009 14:48:00 EDT http://www.dslreports.com/forum/remark,22634836 McSummation : It looks to me like you are getting lots of errors. Let's see if we can determine if it's AT&T's wires or yours that is the problem. How about moving the modem out to the NID and retest.]]> http://www.dslreports.com/forum/remark,22634836 Tue, 30 Jun 2009 13:55:38 EDT http://www.dslreports.com/forum/remark,22634280 nguyenvuan : Do you know what problem I'm having?
If it's about the line problem, will it be able to be fixed it at home or it's the line outside?]]> http://www.dslreports.com/forum/remark,22634280 Tue, 30 Jun 2009 12:28:33 EDT http://www.dslreports.com/forum/remark,22631150 nguyenvuan : Here is the statistics of the modem:

Transmit and Receive Data
IP Bytes Packets Errors
Transmit: 709159627 4071072 0
Receive: 1348922723 5159847 0

Data Errors
Statistics
Collected for 3 days 14:02:14
Since Reset Current 24-Hour Interval Current 15-Minute Interval Time Since Last Event
ATM Cell Header Errors: 453373 128233 583 0:00:01
ATM Loss of Cell Delineation: 35173 26353 132 0:00:01
DSL Link Retrains: 94 6 0 1:03:02
DSL Training Errors: 427 7 0 1:02:46
DSL Training Timeouts: 0 0 0 0:00:00
DSL Loss of Framing Failures: 154 3 0 1:03:03
DSL Loss of Signal Failures: 164 4 0 1:03:03
DSL Loss of Power Failures: 0 0 0 0:00:00
DSL Loss of Margin Failures: 164 4 0 1:03:03
DSL Cumulative Errored Seconds: 86679 18384 104 0:00:01
DSL Severely Errored Seconds: 5923 2465 9 0:00:16
DSL Corrected Blocks: 0 0 0 0:00:00
DSL Uncorrected Blocks: 612829 162057 747 0:00:01
ISP Connection Establishment: 19 19 19 312:00:50]]> http://www.dslreports.com/forum/remark,22631150 Mon, 29 Jun 2009 21:36:11 EDT http://www.dslreports.com/forum/remark,22630809 McSummation : How about posting the statistics from your modem. It appears that you are having line issues and maybe we can help you determine what they are.]]> http://www.dslreports.com/forum/remark,22630809 Mon, 29 Jun 2009 20:31:16 EDT http://www.dslreports.com/forum/remark,22630692 nguyenvuan : I just upgraded to Elite plan from Pro plan last month. The connection is constantly dropped.
I ran the dsl test line from this site, here is the result:
»/linequality/c···/2536966

My modem/router was the original one from AT&T: 2701HG-B Gateway

I tried speedtest.net, here is the result:
»www.speedtest.net/result/506596733.png

I just get so frustrated with the service. I tried to call AT&T technical support many times and they could not provide much help!

Please help!]]> http://www.dslreports.com/forum/remark,22630692 Mon, 29 Jun 2009 20:10:30 EDT