Xee
join:2005-02-22
USA
| said by XShip :
They seem to throttle. I signed up for 8M/1M which I seemed to get the first two days of service. Since then I've been getting about 3.2M/250K or worse... as low as 2M/230K. Awful.
Tech support had no idea what Linux is and told me, "I'm sorry, but we don't support links [sic]." When I told her that the O/S does not matter it's the connection that matters she repeated the above statement. I told her I would fire up a Windows box just so she could do her test, she said okay. In actuality all she wanted was for me to ping a couple of IPs then to go to a speed test website, all things I could have done on my Linux boxes.
If you're going to hire tech support, you should hire techs not script readers.
Speed test website? That in no way gauges you're actual speed since it deals with such small files. And yeah, I think I may have tripped some sort of auto-throttle. I haven't been keeping track of how much I've downloaded recently but I think it's easily over 200GB in the last month.
And my speed has gone down further. Now it's at around 500-600 KB/s. Haven't had time call them though. If I am being throttled, so be it; I'd just like to know for certain. |
