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Josh Lang

@comcast.net

reply to dslx_gm

Re: Incredibly dis-satisfied with DSL Extreme

George,
I wanted to say thanks to you for responding so quickly, especially as it appears you're on vacation/out of the office!

I do greatly appreciate that, and this at least lessens the 'harshness' of the entire situation.

I definitely can understand that Verizon is closed, however I do hope to have this all completely resolved ASAP, I don't want this to involve credit card companies, etc. I'm hoping I can get a call by the COB tomorrow evening, or I'll follow-up again with another phone call.

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