Josh Lang
@comcast.net
| reply to dslx_gm
Re: Incredibly dis-satisfied with DSL Extreme
George,
I wanted to say thanks to you for responding so quickly, especially as it appears you're on vacation/out of the office!
I do greatly appreciate that, and this at least lessens the 'harshness' of the entire situation.
I definitely can understand that Verizon is closed, however I do hope to have this all completely resolved ASAP, I don't want this to involve credit card companies, etc. I'm hoping I can get a call by the COB tomorrow evening, or I'll follow-up again with another phone call. |
