Thanks, they've got a tech coming out tomorrow to look at it. When they changed the modem 2 weeks ago the line tested clean but hopefully they'll catch it this time.
Okay I have a similiar issue. how often do u have this problem. My issue is that i have to reload pages constantly. Tons of T3 errors.... Rarely run a bit torrent programs and smokeping has been showing packet loss of close to 20%. also them sending a tech out there wil probably not address the issue. I assume the poster above is right or it is the lines coming to ur house. Maybe a animal bit into one...