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Forums » US Cable Support » Cox HSI » [CA] Question about the new "My Connection"
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[AZ] Overloaded node in Green Valley? »
« [AZ] VPN Connection Instabilities  
daveinpoway
Premium
join:2006-07-03
Poway, CA

[CA] Question about the new "My Connection"

Where is the link for Network Status, so that I can see the known problems in the system?
robl27
Premium
join:2008-07-16
Mary Esther, FL

Re: [CA] Question about the new "My Connection"

»support.cox.com/sdcxuser/asp/cox···atus.asp

(look to the left....of the page)
daveinpoway
Premium
join:2006-07-03
Poway, CA

Re: [CA] Question about the new "My Connection"

OK, but I don't see any way to access this from within "My Connection". I have sent an email to Cox regarding this.

SoonerAl
Old Enough To Know Better
Premium,MVM
join:2002-07-23
Norman, OK

Re: [CA] Question about the new "My Connection"

Click for full size
Step 1 - select Support
Click for full size
Step 2 - select Get help with internet
Click for full size
Step 3 - select Troubleshoot email and internet issues
Click for full size
Step 4 - select Network Status
said by daveinpoway See Profile :

OK, but I don't see any way to access this from within "My Connection". I have sent an email to Cox regarding this.
The only way I could get to it from the My Connections page, and there may be an easier way, is to go through the steps in the screen shots. Not real easy or apparent.
--
"When all else fails, read the instructions..."
MS-MVP Windows Desktop Experience
ajwees41
Premium
join:2002-05-10
Omaha, NE
·Cox HSI

Re: [CA] Question about the new "My Connection"

said by SoonerAl See Profile :

said by daveinpoway See Profile :

OK, but I don't see any way to access this from within "My Connection". I have sent an email to Cox regarding this.
The only way I could get to it from the My Connections page, and there may be an easier way, is to go through the steps in the screen shots. Not real easy or apparent.
not that I have found
daveinpoway
Premium
join:2006-07-03
Poway, CA

Re: [CA] Question about the new "My Connection"

Before the change to "My Connection", getting to the Network Status was much easier.

SoonerAl
Old Enough To Know Better
Premium,MVM
join:2002-07-23
Norman, OK

Re: [CA] Question about the new "My Connection"

said by daveinpoway See Profile :

Before the change to "My Connection", getting to the Network Status was much easier.
Its easier, IMHO, to come to this forum and click on the status link as noted earlier by Rob. Of course that does not really help folks that don't know about this forum or DSLReports.com in general.
--
"When all else fails, read the instructions..."
MS-MVP Windows Desktop Experience

needforspeed59
Cruise Ship Just Passing Through

join:2001-05-02
Glendale, AZ
It should be easier to find. in the meantime, can you bookmark it?
--
Great success! High five!
daveinpoway
Premium
join:2006-07-03
Poway, CA

Re: [CA] Question about the new "My Connection"

Thanks for the suggestion; this is what I have done.
Forums » US Cable Support » Cox HSI[AZ] Overloaded node in Green Valley? »
« [AZ] VPN Connection Instabilities  


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