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StillLearn
Premium
join:2002-03-21
Streamwood, IL

reply to tetujin28g

Re: [Availability] Losing sync every few hours

I agree that they have implied that the problem is suspected away from your house, since they have passed this on to the cable maintenance people. Still, it would not hurt to look for local sources of noise. See »AT&T Midwest/Ameritech FAQ »My DSL loses sync regularly. How can I detect interference with an AM Radio?

tetujin28g

join:2004-02-10
Los Altos, CA

Yesterday an ATT tech guy (the 4th one) came out and checked the lines from the RT to B-Box and to my house and he said they all were good. I had him check the SNR Margin at the B-Box and it was 7.5db (not good). He then swapped some stuff (not sure what) and things got a little better but as my prior post says, it's still not fixed.

It seems to me something is putting noise on my line from around 7AM to around midnight.

I have tested my connection with all inside wiring removed (modem straight into the jack at the NID) and I still have the same noise problem.


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