Re: Dead net and cable - dslreports.com

Author	All Replies
hawk82 join:2001-04-26 Oakland, ME ·Verizon Online DSL ·RoadRunner Cable 1 edit	reply to braynes Re: Dead net and cable 1-800-833-2253. Make sure you call from a device/phone/cell other than your TWC digital phone, since well it isn't online. I called for a credit and received a 1 day credit. The agent was surprised I was back online, as he hadn't heard the outage was fixed. My guess is that the techs are slowing restoring service to the affected area. I have business class internet fwiw.
	to forum · permalink · · 2009-06-30 10:12:07 ·
braynes Premium join:2005-03-14 Waterville, ME ·Great Works Internet ·RoadRunner Cable ·Verizon Online DSL	About 10 min. ago they told me it might be my box, I asked "both of them?" they said Surge perhaps, I said at the same time as net, she said if not working in 24 hours call back, very nice help or yes plus after each sentence she repeted "Is they any other way I can help you to day" At that point I gave up as I would have lost my temper, so here I sit, if I take both boxs back then it will be calls to get auth. and they will say it is down and try in 24 hours, so I will wait but they do suck big time on any service. Bruce
	to forum · permalink · · 2009-06-30 11:00:19 ·


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