site Search:


 
    All Forums Hot Topics Gallery






how-to block ads


 
Search Topic:
Share Topic
Posting?
Post a:
Post a:
Links: ·AT&T Direct ·AT&T Southwest Reviews ·AT&T FAQ ·Older SBC FAQ ·Phone #s ·AT&T Speed Test
AuthorAll Replies

wmcnamar

join:2001-11-30
Plano, TX

reply to rfluegge

Re: SBC DSL Elite Dallas Area

This morning (0700) I was back at a steady 4.95MBps but it has since dropped to a rather unsteady 1.72Mbps. The odd thing is that through all the downstream problems, my upstream has been pretty much rock solid at ~650Kbps.

rfluegge

join:2009-06-22
75056-4419

Mine has the same behavior ... download speed is very "unstable" while the upload stays consistent and nearly as expected.

Have you called AT&T DSL support and have they created a "ticket"?

I am going to check again tonight and see what the status is ...


wmcnamar

join:2001-11-30
Plano, TX

3 edits

I am actually in an online chat system with their support right now. We will see how it goes.

Can you run a traceroute to google.com? It looks like the problem is in the Richardson, TX VLAN routers, at least for me.


wmcnamar

join:2001-11-30
Plano, TX

I've been escalated to the line support department. The automated line check they run can back clean and I'm on hold waiting for a support tech...


wmcnamar

join:2001-11-30
Plano, TX

Probably the fastest I have ever been through the AT&T support system. I have a tech scheduled to show up between 12-4PM on Thursday. Kinda confusing why they would send a line tech out when they say the modem reporting a steady, clean 6Mbps signal yet throughput sucks. Seems to me that it would point to a network problem further up stream.

They are also saying that no one else in this area is currently reporting problems. Go figure.


Friday, 01-Jun 19:18:04 Terms of Use & Privacy | feedback | contact | Hosting by nac.net - DSL,Hosting & Co-lo
over 12.5 years online © 1999-2012 dslreports.com.
Most commented news this week
Hot Topics