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thefunks

join:2002-06-08
Powder Springs, GA

1 edit

22 Mbps Ultra - Do I need a DOCSIS 3 modem?

Got the same flyer here in Powder Springs touting the Ultra and Extreme 50 tiers. Question is, do I need a D3 modem to make use of those speeds or will my SB5100 work at those speeds?

Going from 16 to 22 is an additional $10 a month.

-Funk



dadkins
Can you do Blu?
Premium,MVM
join:2003-09-26
Hercules, CA
kudos:18

1 recommendation

Re: 22 Mbps Ultra

Some have said(and shown) Ultra working on a SB51xx series modem.
You really should get a new D3 modem if you are going to get Ultra.
--
Think outside the Fox... Opera



Chris 313
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join:2004-07-18
Houma, LA
kudos:1
Reviews:
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said by dadkins:

Some have said(and shown) Ultra working on a SB51xx series modem.
You really should get a new D3 modem if you are going to get Ultra.
I second the D3 modem. Go for the Motorola SB6120. It'll be definitely worth it and is future proof for the next upgrades past 22/5 and 50/10.

thefunks

join:2002-06-08
Powder Springs, GA
reply to dadkins

Yeah, even though it downloaded the correct config

d11_m_sb5100_ultra_c01.cm

it seems like am still capped at 16. Guess I am off to call Comcast.

-Funk


lilstone87

join:2009-04-09
Portsmouth, VA
kudos:3

Well getting a D3 modem is the best choice for the future, and if your area is D3.. You will see less slowdowns during peak hours because of bonded channels spreading the speeds between them.



Chris 313
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join:2004-07-18
Houma, LA
kudos:1
Reviews:
·AT&T U-Verse
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reply to thefunks

said by thefunks:

Yeah, even though it downloaded the correct config

d11_m_sb5100_ultra_c01.cm

it seems like am still capped at 16. Guess I am off to call Comcast.

-Funk
Instead of calling Comcast, why not stay here and get to talking to Comcast Steve? »/useremail/u/1609731

From what I've read, he's had plenty of success helping people get their connection setups straight if they're screwed up.

Plus, you should go for a D3 modem. Like madden says, it'll really help.

thefunks

join:2002-06-08
Powder Springs, GA

The lady on the phone was clueless as to whether or not I am in a D3 area. Is Comcast renting D3 modems?

-Funk


lilstone87

join:2009-04-09
Portsmouth, VA
kudos:3

Well calling and asking will only tell you. Because i cant say for certain they are. but there is D3 in certain areas in GA. So give them a call.


caco
Premium
join:2005-03-10
Whittier, AK
reply to thefunks

You need wideband modem for Ultra and Extreme.

Docsis 3.0 Devices
Modem:

The following modem devices have been certified for Docsis 3.0:

Cisco DPC3000

Motorola SB6120

Ambit U10C035

Cisco DPC3000 v2.0
--
»www.seabee.navy.mil


Eth_Rem
Premium
join:2009-06-17
Denver, CO
reply to thefunks

Obviously you have D3 available if the Ultra tier is being sold therefore, your market will have D3 modems available.
--
** I am a Comcast employee. Posts on this site are my own, not my employer's **


thefunks

join:2002-06-08
Powder Springs, GA

1 recommendation

Guess I will have to get them to roll a truck if I want a rental modem.

Or pick one up from Amazon.

Thanks for the info guys/gals.

-Funk



Chris 313
Come get some
Premium
join:2004-07-18
Houma, LA
kudos:1
Reviews:
·AT&T U-Verse
·Vonage
·Comcast
·Comcast Digital ..

1 recommendation

said by thefunks:

Guess I will have to get them to roll a truck if I want a rental modem.

Or pick one up from Amazon.

Thanks for the info guys/gals.

-Funk
Sure. Be sure to come back and tell us how it went when everything is all done.


EG
The wings of love
Premium
join:2006-11-18
Union, NJ
kudos:10
reply to caco

said by caco:

You need wideband modem for Ultra and Extreme.
Ultra can actually be done on a D2 modem, but it may not be good for the sub and the other subs that share a segment due to the increased potential for capacity/congestion issues.

Alereon

join:2004-02-18
Olympia, WA
reply to thefunks

You shouldn't need a truck roll for a modem swap, just go down to your local Comcast office (the location of offices that handle equipment swaps are listed on the website). They can handle the swap and upgrade your account in person. It took about 5 mins for me.



unknownloser

@scicable.net
reply to thefunks

My local office never has any new equipment, only the truck guys do. My DVR and modem were both used from the local office. Doubt they even know what a DOCSIS 3.0 modem is. When I had problems with my DVR, the truck guy came with a brand spanking new model unwrapped.


thefunks

join:2002-06-08
Powder Springs, GA

After stopping by local Comast store and picking up a shiny new 6120 this is what I am getting now.

Pulling videos from dl.tv @ 2.9MB

It's all good now!

-Funk


lilstone87

join:2009-04-09
Portsmouth, VA
kudos:3

Well thats nice, alot of powerboost on the dl side. but see now your getting the benefits of D3 modem .



sortofageek
Runs from Clowns
Premium,Mod
join:2001-08-19
kudos:23

1 edit
reply to thefunks

Re: 22 Mbps Ultra - Do I need a DOCSIS 3 modem?

Since we are keeping DOCSIS 3.0 discussion in this stickied topic ---> »Is the DOCSIS 3 rollout complete in your area? Post here.

... I will lock this one and include a link to it in the appropriate section of the first post of that topic.

This one:

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