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[AZ] My COX Premier Plus speed problem (Chandler, AZ) »
« [AZ]Scottsdale  
AuthorAll Replies
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Wyldemusick

join:2009-06-05
Tucson, AZ

 reply to Wally0101
Re: [AZ] Slow internet

Having major issues in Tucson tonight...connection is in and out, web pages are loading sporadically (and often without images), speed is all over the place (one speed test showed 896 as a downstream speed!) and resetting the modem and router and rebooting the computers isn't helping in the slightest.

Any clues? All calling Cox gets me right now is the automated system....


soulcatch6

join:2005-05-16
Tucson, AZ

reply to CoxAZTech3
This is Wally0101, guess I had already registered.

Anyhow at work right now will message MAC as soon as I get home.

Speeds seemed better this morning, But newgroups have been slow for a couple weeks now.

thanks for taking the time to look into this for me.


needforspeed59
Cruise Ship Just Passing Through

join:2001-05-02
Glendale, AZ
reply to Wally0101
Wally needs to register with BBR to use the PM feature.
--
Great success! High five!


CoxAZTech3

join:2009-06-04
Phoenix, AZ
reply to Wally0101
If you want to PM me your MAC address I would be happy to take a look into this

Thanks,
Yousef Cox Arizona


Wally0101

@cox.net

reply to Wally0101
West Coast (slow but useable)


Versus

East Coast: (Not working at all)

fuddyduddy

join:2008-02-18
Queen Creek, AZ
reply to Wally0101
Slow in Queen Creek AZ tonight.

bowlingblogg

join:2006-06-05
Tucson, AZ
reply to Wally0101
Mine is very slow here in Tucson as well. Speed tests do pretty well, but browsing is glacial. Forget streaming video!


needforspeed59
Cruise Ship Just Passing Through

join:2001-05-02
Glendale, AZ

reply to Wally0101
Hmmm..just as a reference if any Cox techs are reading these posts tonight, I am doing good in North Glendale.

--
Great success! High five!

brian2220

join:2009-03-19
Glendale, AZ

2 edits
reply to Wally0101
i agree i am having major slow speeds
im in downtown glendale

dagnasty1

join:2007-01-07
Casa Grande, AZ
reply to Wally0101
Definitely something going on tonight. Normally pull 1700K down from Giganews but tonight...250K


Wally0101

@cox.net

What's happening in tucson tonight. Internet is super slow. Especially to any site on east coast.

Tried to call Cox but they say thier phone system is down due to an emergency. And thier web page does not load at all.

I mostly see the slow downs on newsgroups. They are crawling. I use a premium server and switched to cox, but are downloading headers at 19 kbps!!

From »measurementlab.net/ The bold sections are really troublesome. Seems like Cox is shaping.

WEB100 Enabled Statistics:
Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
checking for firewalls . . . . . . . . . . . . . . . . . . . Done
running 10s outbound test (client-to-server [C2S]) . . . . . 2.88Mb/s
running 10s inbound test (server-to-client [S2C]) . . . . . . 105.16kb/s


------ Client System Details ------
OS data: Name = Windows XP, Architecture = x86, Version = 5.1
Java data: Vendor = Sun Microsystems Inc., Version = 1.6.0_14

------ Web100 Detailed Analysis ------
10 Mbps Ethernet link found.
Link set to Full Duplex mode
Information: throughput is limited by other network traffic.
Good network cable(s) found
Normal duplex operation found.

Web100 reports the Round trip time = 187.47 msec; the Packet size = 1460 Bytes; and
There were 14 packets retransmitted, 43 duplicate acks received, and 41 SACK blocks received
The connection stalled 3 times due to packet loss
The connection was idle 1.33 seconds (12.09%) of the time
S2C throughput test: Packet queuing detected: 99.41%
This connection is network limited 99.8% of the time.

Excessive packet loss is impacting your performance, check the auto-negotiate function on your local PC and network switch
Forums » US Cable Support » Cox HSI[AZ] My COX Premier Plus speed problem (Chandler, AZ) »
« [AZ]Scottsdale  


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