Satellite > HughesNet Satellite > [DW7000] can't access usage page??

[DW7000] can't access usage page??

Me Too, is this limited to us or is there a widespread change?

I have called them and emailed them, no response multiple times, with no response from them at all.

thanks

reply to hhkr
I just accessed it at 5 PM EDT with no problem.

FWIW, I used »consumer.performancetests.hughesnet.com/ and then the CHECK USAGE button at the right end of the button row across the top...

Bill
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HughesNet | DW7000 Pro (Non-static) | G3C | 95W | 1420MHz | Hor/Hor | Gateway 66.82.12.58 | CPQ/AMD Sempron 3200+ 1.79 GHz | 1.25GB RAM | XP Home/SP3 | LAN: WRT54G: XP Pro/SP3.

reply to hhkr
Working here, new list started for July. I use the link below to go there directly (all one line, no spaces) -- I don't know if it will work for any site ID in general? If it does, you can also change "this" to "previous" to get the month before.

"http://www.myhughesnet.com/ViewUsage/ViewUsageServlet.servlet?siteID=DSS#######&month=this&Submit=Submit"
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HN9000 Spaceway III Home Plan, iMac PPC G5 10.4.11, Trendnet wireless

For some reason that only seems to work for 9000's. I think they are on a different server.

I could be wrong. Any 7000's make it work?

In any case both of my usage pages are working.

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9000 spaceway III, 7000S SatMex 5 990, Dlink wirless

Been accessing it all day from here »customercare.myhughesnet.com/frm_usage.cfm

reply to hhkr
On a further note, I still get the same error when I go to myhughesnet, click on customer care. Login with my login and password and then click on billing and then on usage I get the error.

When I use the link provided just above it works perfectly.

»customercare.myhughesnet.com/frm_usage.cfm

thanks again.
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7000s | Satmex5 970H |Linksys Befsxr41 | WAP11 | Fedora 10 64bit linux | Vista 64bit | XP 32bit | Vista Ultimate 64 bit

I also got the "secure channel required" message. I changed the URL of the offending page to start with https instead of http and then it worked. Looks like they messed up the hyperlink on the preceding page. As I recall, I wasn't able to make the URL change directly on the pop-up window. Instead I copy/pasted the URL to another FF browser window and then added the 's' there. Hope that helps until they fix their hyperlink.

reply to hhkr
I just get a blank page, whether I use my bookmark, or follow the customer care links and add the 's'.

Also, my 7000S modem is refusing connections. Anyone else seeing that?
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83W 1330 MHz HN7000s ProPlus .93m

reply to hhkr
OK, usage page is back, but I still can't get to the modem.
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83W 1330 MHz HN7000s ProPlus .93m

reply to hhkr
yeah, i can't access mine either. WTF