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| reply to Ewout_vB
Re: [Speed Problem] DSL Extreme 6.0 -- Extremely slow at night.. I'm having a similar problem with my DSL Extreme service, and it also seems to occur at night. Upload speeds seem consistently okay, but in the late evening download speeds become inconsistent and slow (ranging from 1Mbit to barely 2Mbits).
I first noticed the problem maybe 2-3 weeks ago—called support and they didn't see anything wrong with the line, but had me run speed.fastaccess.com a few times and it showed around 1Mbit each time. They dispatched a tech last week, and of course when he was here (which was around 5:30 p.m.) the speed was almost 6Mbit and he couldn't find a problem. (A couple of hours after he left, the speed took a dive again.)
Last night I plugged a laptop into the NID and the download speed was still bad (just over 1Mbit) so I don't think it's my inside wiring. (As I type this at 7:30 in the morning, a Speakeasy speed test reports 5.8Mbit download speed.)
Because it seems to consistently occur at night, I don't think it's my modem (although that isn't ruled out). I never noticed a problem before approx. 3 weeks ago.
Is it possible that oversubscription is causing a bottleneck at night, when everybody else is doing their downloads? And how do I best get AT&T to recognize and fix the problem? | |
| Well, a tech came out again this evening and he tested at the NID—confirmed that there is a speed problem and that it's network-related.
A line tech is supposed to come out and do additional testing sometime in the next 4-5 days. | |
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