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 jp518
join:2009-03-26
Vernon Hills, IL
| Re: Video Loss with bright white picture? I have the same problem with a 26inch Dynex TV connected via component cables. I am going to guess it is something with our TV's. I don't have the problem with my 32inch Samsung. I have also switched the location of the DVR and STB to see if that solves the problem.......it does not. I will not use HDMI either, it causes my TV's aspect ratio to be distorted. Even with adjusted the aspect ratio of the box and messing with the zoom features. Unfortunately I don't think there is a fix at least that I know of. | |
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 | sner66
join:2006-01-31
Hinsdale, IL | Re: Video Loss with bright white picture? Yes, this is a known problem. If your TV will accept a 720p signal, you can change the STB to output 720p and this usually solves the problem (Cisco STB/1080i/some TVs). | |
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| | jp518
join:2009-03-26
Vernon Hills, IL | Re: Video Loss with bright white picture? I have tried both 720P and 1080i and the problem still persists. In my case that doesn't solve the problem. | |
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TJ_in_IL
join:2006-06-10
Winthrop Harbor, IL | I agree what was said earier.... why downgrade my viewing ability that what I pay for, due to know issues with STB hardware.
I guess I was hoping that this may have been solved by the latest upgrade. | |
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Technogeez
Gone but not forgetting
Premium
join:2007-01-20 | I'm gonna call. Thanks for the hint. | |
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TJ_in_IL
join:2006-06-10
Winthrop Harbor, IL | Re: Video Loss with bright white picture? Thanks for the suggestion. | |
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Technogeez
Gone but not forgetting
Premium
join:2007-01-20 | Update A new Cisco box (with a Jan 09 build date) did the trick. I am now officially happy with U-Verse.
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Read your contract and TOS before signing anything. | |
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| | jp518
join:2009-03-26
Vernon Hills, IL | Re: Update So getting a new DVR got rid of the picture loss associated with a predominantly white background and sudden flashes? I just want to double check before I call and complain. | |
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Technogeez
Gone but not forgetting
Premium
join:2007-01-20 | Re: Update That's correct. All gone now. No episodes since Saturday on any channels. I wish I'd done it weeks ago.
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Read your contract and TOS before signing anything. | |
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DCP2
@hp.com
| My box says 9/08 and I assume that means it was made in 2008. My screen goes to wavy lines then to a blue screen before resetting. I have a Mitsubishi WS-65411 and it worked fine on Charter. I am using component output. At first thought it was HD only, but it is predominantly happening on Noggin..lesser on other channels. DVD works fine as before so not thinking it was or is the TV tuner. I am on my third BOX. in less than one week. I need to decide whether to stay with Uverse or go back to Charter? HELP | |
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