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Forums » US Cable Support » W.O.W. » WOW are a Bunch of Morons Regarding LNP
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The future of wow in Chicago land? »
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usa2k
Please PRAY for Rebekah
Premium,MVM
join:2003-01-26
Canton, MI
clubs:
·VOIPo
·WOW Internet and C..
·Broadvox Direct


1 edit
reply to plonk420
Re: WOW are a Bunch of Morons Regarding LNP

Speaking of CC Morons, they are pulling the bad URL redirect where they want trick too.
(Wonder if WOW! is still doing that?)

EDIT: Or did I get my Morons mixed up?

plonk420

join:2005-04-05
reply to m0m00
and the price AFTER their 3/6/12mo promo is up?

i'm seeing for middle speed hsi, digital value equivalent, unlimited ld phone is $155 (probably before modem)...


Goober
Premium
join:2000-12-17
Naperville, IL
reply to Goober
I swear, just this once only. It's like showing off a new boob job.



Goober
Premium
join:2000-12-17
Naperville, IL
·Comcast
·WOW Internet and C..


1 edit
reply to m0m00
Yeah, the pricing was too good to pass up considering what all the deal provides. Plus, the 50/10 HSI is what I'm drooling over.

Edit: Yeah, you should keep calling, over and over, since authority has it that behavior along those lines works.

m0m00

join:2006-02-02
Arlington Heights, IL

reply to Goober
I had the same issue. Was porting my number from WOW to Comcast. I had 2 earlier installs canceled due to number not getting ported in time. So for the third attempt I contacted WOW to help push along the port. Speaking with a chatty rep I found they are too swamped with number ports and it is taking 7-8 business days to complete.

Same story I would get when I had service issues, would take them a week to come out to troubleshoot/fix.

Soooo looking forward to moving on to bigger & better pastures. Sure, WOW was cheaper, but their service is completely behind all the competition. Things like smaller selection of HD channels, sporadic internet speeds, ON Demand offerings are pathetic, no NFL network games, no CSN, the guide channel design looks like computer designs from 10 yrs ago, and their DVR service lacks (can't record a shows unless it appears within the 1 week Guide listing.)

With Comcast recent promotions, WOW's edge on pricing is no longer. No reason left to stay.


The Joker

join:2003-08-01
00001
reply to Goober
Call again!


Goober
Premium
join:2000-12-17
Naperville, IL
reply to The Joker
Not sure if you're dense or what, but I wrote above that WOW told me they can't port faster than 6 days, preferably 7.


The Joker

join:2003-08-01
00001
reply to Goober
Blame Comcrap!


usa2k
Please PRAY for Rebekah
Premium,MVM
join:2003-01-26
Canton, MI
clubs:
·VOIPo
·WOW Internet and C..
·Broadvox Direct

reply to The Joker
said by The Joker See Profile :

WOW is cheaper then Comcrap ...
Having tried both, I disagree.

There are interesting differences too.
WOW! is mostly comparable when aiming at economy.

If price is not the issue, Comcast can deliver more.
From what I've seen in posts lately, Comcast Business is yet another step up for internet.
--

Jim, VoIP 12/2002, VOIPo 2/2007
FAH-Tool ... Pets ... USA2K site ... Artist-247


The Joker

join:2003-08-01
00001

reply to Joe12345678
said by Joe12345678 See Profile :

wow is cheap low # of HD, no csn+ HD, no digital simulcast, no VS in Chicago area, NFL network with no live games, and more.
WOW is cheaper then Comcrap, and better service, plus no lame limits like comcrap.


Goober
Premium
join:2000-12-17
Naperville, IL
·Comcast
·WOW Internet and C..


1 edit
reply to usa2k
I'm not a big fan of the standard VoIP services. I don't like the thought of having to deal with QoS issues and the like. WOW and CC phone are more along the likes of what I prefer, even though those are VoIP as well.

That being said, as my kids are getting older, I'm not as concerned about the E911 issues, so VoIP may be something I consider in the future. Definitely WOW and CC are not nomadic.


usa2k
Please PRAY for Rebekah
Premium,MVM
join:2003-01-26
Canton, MI
clubs:
·VOIPo
·WOW Internet and C..
·Broadvox Direct

reply to Goober
So in theory any CLEC in the Napier Rate Center should be able to do LNP for your number.
»www.telcodata.us/telcodata/ratec···state=IL

Many VoIP are with Level3 so that means LNP to VoIP should be possible too. The advantage of VoIP, is you don't need to physically live where your phone number is. If you moved to MI, you could keep your same number for example. E911 is a Nomadic E911. Likely WOW! and CC do not have Nomadic E911, so they depend more on physical location.

CAVEAT: Only speculating about CC and WOW!
--

Jim, VoIP 12/2002, VOIPo 2/2007
FAH-Tool ... Pets ... USA2K site ... Artist-247


Goober
Premium
join:2000-12-17
Naperville, IL
reply to usa2k
Thanks for the interesting info. So, Sigecom is simply a dba for WOW.

My phone number is 630-355-xxxx, but it isn't listed in the telcodata.us site you listed directly above. It was in the links you put a few messages above.


usa2k
Please PRAY for Rebekah
Premium,MVM
join:2003-01-26
Canton, MI
clubs:
·VOIPo
·WOW Internet and C..
·Broadvox Direct


2 edits
reply to Goober
»WideOpenWest Cable Phone Service is a thread I posted to see what they say ...

Its easier to analyze if your rate center or the 1st 6 digits of your number were known>
555-555-xxxx

These are what list for MI - didn't think about searching that way.
»www.telcodata.us/telcodata/compa···state=mi
But you are in IL
»www.telcodata.us/telcodata/compa···state=il

Joe12345678

join:2003-07-22
Des Plaines, IL
reply to Goober
wow is cheap low # of HD, no csn+ HD, no digital simulcast, no VS in Chicago area, NFL network with no live games, and more.


Goober
Premium
join:2000-12-17
Naperville, IL
reply to usa2k
I assume all WOW customers have them, no?

My parents and I do, and we're both with WOW.


usa2k
Please PRAY for Rebekah
Premium,MVM
join:2003-01-26
Canton, MI
clubs:
reply to Goober
Never heard of that one.
Some at »VOIP Tech Chat may know


Goober
Premium
join:2000-12-17
Naperville, IL
reply to usa2k
Sigecom LLC. Who's that?

Thx for the website.


usa2k
Please PRAY for Rebekah
Premium,MVM
join:2003-01-26
Canton, MI
clubs:
·VOIPo
·WOW Internet and C..
·Broadvox Direct

reply to Goober
I think of cable phone as being similar to VoIP.
Two weeks is the norm for VoIP.
There is some FCC things I think about 3 days, but good luck there.

The good old days VoIP LNP was a month if done fast.
If they are their own CLEC, it would go fast.

VoIP to cell phone (Vonage to Sprint) was 7 days for me a couple years back.

If you want to know who owns your number, try »www.tnid.org

Also »www.telcodata.us/telcodata/telco is good to see what numbers are in a physical rate center.
If your number is outside CC's rate center, LNP would be unlikely.
--

Jim, VoIP 12/2002, VOIPo 2/2007
FAH-Tool ... Pets ... USA2K site ... Artist-247


Goober
Premium
join:2000-12-17
Naperville, IL
·Comcast
·WOW Internet and C..


2 edits
reply to imrf
I talked to both companies LNP departments. WOW themselves told me that they want 7 days but will do it in six for me. I talked to a supervisor at WOW's LNP department and she herself entered the port information while I was on the phone with her. She was the one that told me it would take until the 9th as the earliest date when things could be ported over. The 10th is when they are sending someone to collect their equipment. When I asked if it could be done sooner, she said no. She wasn't mean about it, but said it couldn't be done.

Comcast had in their notes that WOW hadn't acknowledged the transfer request and WOW told CC that 5 days was too fast. I called CC back after my talk with the WOW LNP people (WOW requested that I do that and have CC resubmit the request since my number was now set up as a "port out"). The CC person had me on hold and immediately contacted WOW to set up the port and get a confirmation number. She then told me that the WOW person told her that it takes that long because they have to close out their billing, etc.

Both sets of facts reconcile. WOW's just slow as molasses in Alaska in February for some reason.
Forums » US Cable Support » W.O.W.The future of wow in Chicago land? »
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