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akita

@comcast.net

reply to akita

Re: SB6120 Provisioning problem

Thanks for all the replies!

The reason I have the amp (CVT-2/4 PIA) is due to my unusual installation. The cable running from the green tower at the curb to my garage is 175 feet. At that point, Comcast installed a splitter to drive the Arris modem for my phone service. The other leg of the splitter goes to the amp, which supplies the SB6120 and the TVs.

As an experiment, I connected the SB6120 directly to the splitter where the Arris modem is, and noted that the online LED was still flashing and not solid. This is why I was asking if the online light should be on solid even if Comcast has not registered the MAC address. At this drop, the signal is as good as it gets.

I don't like using the amp, but if the signal is poor, why does the SB4100 work, does it have a better chipset?

Here's some more info from the SB6120:

Downstream Bonding Channel Value
Channel ID 1 2 3 4
Frequency 705000000 Hz 717000000 Hz 723000000 Hz 729000000 Hz
Signal to Noise Ratio 36 dB 37 dB 37 dB 38 dB
Downstream Modulation QAM256 QAM256 QAM256 QAM256
Power Level
The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading
0 dBmV 0 dBmV 0 dBmV 0 dBmV
Upstream Bonding Channel Value
Channel ID 1
Frequency 30600000 Hz
Ranging Service ID n/a
Symbol Rate 5.120 Msym/sec
Power Level 55 dBmV
Upstream Modulation [3] QPSK
[3] 64QAM

Ranging Status Success
Signal Stats (Codewords) Bonding Channel Value
Channel ID 1 2 3 4
Total Unerrored Codewords 21436035 21436421 21436159 21436512
Total Correctable Codewords 13 0 0 0
Total Uncorrectable Codewords 1661 1444 1432 1438

Model Name: SB6120
Vendor Name: Motorola
Firmware Name: SB6120-1.0.1.8-SCM02-NOSH
Boot Version: PSPU-Boot 1.0.0.4m1
Hardware Version: 1.0
Serial Number: 18690****************
Firmware Build Time: Apr 22 2009 12:15:22

From the log:
Jun 30 2009 12:42:05 5-Warning T202.0 Lost MDD Timeout;CM-MAC=00:22:10:2b:68:07;CMTS-MAC=00:01:5c:32:78:c4;CM-QOS=1.0;CM-VER=3.0;

Thanks.

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