Topic 'Re: New York AG after Brooklyn Scammers' in forum 'Digital Imaging Technology' - dslreports.com http://www.dslreports.com/forum/Re-New-York-AG-after-Brooklyn-Scammers-22632255 en Fri, 10 Feb 2012 18:01:30 EDT Fri, 10 Feb 2012 18:01:30 EDT Re: New York AG after Brooklyn Scammers http://www.dslreports.com/forum/Re-New-York-AG-after-Brooklyn-Scammers-22648705 --
***ATMFAQ***DIFAQ***Kitchen Sink***]]> http://www.dslreports.com/forum/Re-New-York-AG-after-Brooklyn-Scammers-22648705 Fri, 03 Jul 2009 08:06:10 EDT Re: New York AG after Brooklyn Scammers http://www.dslreports.com/forum/Re-New-York-AG-after-Brooklyn-Scammers-22648422 said by Jodokast96:

Just curious, can you find a link to every piece of news you've come across in your life? I know I can't, but that doesn't mean they didn't happen.
If it’s local to my area give me 24 to 48 hours and I could probably do it as our two local papers the Sentinel and the Herald have searchable on-line archives going back about 12 years and microfiche for 30 + before that.

While I might not be able to provide a link I would be able to post a scan of the story and in this case that’s really all I was asking for, however instead all I have seen are links to Internet rants (some totally unrelated) or anecdotal “it happened to me” evidence.

Anyone can post anything they want on the Internet but backing it up when challenged becomes a totally different world hence the reason I will not post something without being able to do so.

Wayne
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If you cannot fix it with a buttset and some beanies you ain't a technician]]> http://www.dslreports.com/forum/Re-New-York-AG-after-Brooklyn-Scammers-22648422 Fri, 03 Jul 2009 03:12:47 EDT Re: New York AG after Brooklyn Scammers http://www.dslreports.com/forum/Re-New-York-AG-after-Brooklyn-Scammers-22647996
On a side note, this »finance.unc.edu/news/news/nc-deb···deo.html turned up in one of my searches. Anbody have any ideas on exactly what it's about?]]> http://www.dslreports.com/forum/Re-New-York-AG-after-Brooklyn-Scammers-22647996 Thu, 02 Jul 2009 23:43:14 EDT Re: New York AG after Brooklyn Scammers http://www.dslreports.com/forum/Re-New-York-AG-after-Brooklyn-Scammers-22647818
Also lots of other things, example, selling studio lights as being user replaceable tubes when they are not, quite a few got burned on those, gotta love disposable studio strobes, lol. We got burned on those as wanted a set of cheap portables. By time we realized this was the case it was too late to return them as it was almost a year later. Could have filed legal issues I guess, but would have cost more then they were worth, lol. But we won't be burned again by them, that is for sure.

While plenty of folks have luck with them, there are far too many issues for me to bother with them, especially when better service and cheaper prices can be had elsewhere. In my own personal experiences, they have been less then honest and have shafted us more times then not in one way or another. :(

I personally stick with Adorama, far better customer service hands down! Truly cares about their clients and will bend over backwards to help them out as well! Including having actual Manufacturer reps calling said clients to answer tech questions that they couldn't. No questions asked returns, prompt refunds, etc.

As for Henry, he is well known for going around forum to forum slandering upset customers, huge thread on the Pentax forums(or at least was.. Got locked.. May or may not still be there) with him calling customers names and everything, real nice guy, rofl. Not my kind of place and why I stay clear of them.
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Images are Copyrighted and use is NOT
permitted.]]> http://www.dslreports.com/forum/Re-New-York-AG-after-Brooklyn-Scammers-22647818 Thu, 02 Jul 2009 22:56:20 EDT Re: New York AG after Brooklyn Scammers http://www.dslreports.com/forum/Re-New-York-AG-after-Brooklyn-Scammers-22647735 --
***ATMFAQ***DIFAQ***Kitchen Sink***]]> http://www.dslreports.com/forum/Re-New-York-AG-after-Brooklyn-Scammers-22647735 Thu, 02 Jul 2009 22:40:36 EDT Re: New York AG after Brooklyn Scammers http://www.dslreports.com/forum/Re-New-York-AG-after-Brooklyn-Scammers-22647547 http://www.dslreports.com/forum/Re-New-York-AG-after-Brooklyn-Scammers-22647547 Thu, 02 Jul 2009 21:49:10 EDT Re: New York AG after Brooklyn Scammers http://www.dslreports.com/forum/Re-New-York-AG-after-Brooklyn-Scammers-22646894 said by Rogue:

They were busted for false advertising and bait and switch techniques.And again, can you find something, anything what so ever be it a newspaper article, wire story, video etc to back up that statement? You mentioned it was media that exposed the fraud, therefore somewhere that information is archived and it would do you well to find it and post it here.

Maybe it's just me, but before I would go on-line and post something that egregious about a well known retailer I would have something to back up my statement with.

Wayne
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If you cannot fix it with a buttset and some beanies you ain't a technician]]> http://www.dslreports.com/forum/Re-New-York-AG-after-Brooklyn-Scammers-22646894 Thu, 02 Jul 2009 19:23:33 EDT Re: New York AG after Brooklyn Scammers http://www.dslreports.com/forum/Re-New-York-AG-after-Brooklyn-Scammers-22645814
Even so, racial or cultural discrimination isn't the same as deliberate bait and switch. One is a labor issue while the other is a consumer issue. If people choose not to shop there because they may discriminate that's their choice but let's try to be clear about exactly what the allegations might be,]]> http://www.dslreports.com/forum/Re-New-York-AG-after-Brooklyn-Scammers-22645814 Thu, 02 Jul 2009 15:54:41 EDT Re: New York AG after Brooklyn Scammers http://www.dslreports.com/forum/Re-New-York-AG-after-Brooklyn-Scammers-22644791
For those of you who think B&H is the greatest place ever, go have a look at the link below.. Maybe that will give you some indication of the type of people you're buying from.. k?

»www.google.com/search?source=ig&···aq=f&oq=]]> http://www.dslreports.com/forum/Re-New-York-AG-after-Brooklyn-Scammers-22644791 Thu, 02 Jul 2009 15:54:37 EDT Re: New York AG after Brooklyn Scammers http://www.dslreports.com/forum/Re-New-York-AG-after-Brooklyn-Scammers-22643667 not necessarily on the Internet.]]> http://www.dslreports.com/forum/Re-New-York-AG-after-Brooklyn-Scammers-22643667 Thu, 02 Jul 2009 08:26:34 EDT Re: New York AG after Brooklyn Scammers http://www.dslreports.com/forum/Re-New-York-AG-after-Brooklyn-Scammers-22643505 said by Stacy:

If only 1% of their transactions have a problem that's an awful lot of angry customers. That would work out to about 40 upset customers per day and that's clearly not happening.

Wayne
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If you cannot fix it with a buttset and some beanies you ain't a technician]]> http://www.dslreports.com/forum/Re-New-York-AG-after-Brooklyn-Scammers-22643505 Thu, 02 Jul 2009 06:57:20 EDT Re: New York AG after Brooklyn Scammers http://www.dslreports.com/forum/Re-New-York-AG-after-Brooklyn-Scammers-22643498 said by Rogue:

years ago B&H was notorious for grey market shenanigens - after a few media busts they cleaned up their act.
Have some links to back that up with?

I have heard these rumors before but no one can never seem to find or post any real proof of them actually having happened.

For what it is worth I have purchased enough from B&H to buy Miami twice over and never had a single problem or misrepresentation of an items listing or origin.

Wayne
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If you cannot fix it with a buttset and some beanies you ain't a technician]]> http://www.dslreports.com/forum/Re-New-York-AG-after-Brooklyn-Scammers-22643498 Thu, 02 Jul 2009 06:52:47 EDT Re: New York AG after Brooklyn Scammers http://www.dslreports.com/forum/Re-New-York-AG-after-Brooklyn-Scammers-22643128 said by Stacy:

But what I don't understand is, if you really believe they're deliberately involved in some kind of bait and switch or other scams then why would you continue to shop there?
Possible bad experience, not dealt with in a timely way. I have not have had any problem even returning USED stuff to B&H with no problem.... again about the only reputable NYC dealer.... HUNDREDS of FAR WORSE, the AG is after
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»haywardm.com (Hayward's Key West)
]]> http://www.dslreports.com/forum/Re-New-York-AG-after-Brooklyn-Scammers-22643128 Thu, 02 Jul 2009 01:44:07 EDT Re: New York AG after Brooklyn Scammers http://www.dslreports.com/forum/Re-New-York-AG-after-Brooklyn-Scammers-22642839 http://www.dslreports.com/forum/Re-New-York-AG-after-Brooklyn-Scammers-22642839 Wed, 01 Jul 2009 23:51:29 EDT Re: New York AG after Brooklyn Scammers http://www.dslreports.com/forum/Re-New-York-AG-after-Brooklyn-Scammers-22642507
They actually do honest business even if they are closed on Sat like all the others.... draw your own conclusions.... but honest ones.
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»haywardm.com (Hayward's Key West)
]]> http://www.dslreports.com/forum/Re-New-York-AG-after-Brooklyn-Scammers-22642507 Wed, 01 Jul 2009 22:35:59 EDT Re: New York AG after Brooklyn Scammers http://www.dslreports.com/forum/Re-New-York-AG-after-Brooklyn-Scammers-22642041
B&H does an incredible amount of business and has an extensive online catalog that must need regular updating and corrections. If only 1% of their transactions have a problem that's an awful lot of angry customers. I don't find it the least bit surprising that someone would be unhappy. And I'd imagine Henry Posner works overtime doing online customer service and support.

But what I don't understand is, if you really believe they're deliberately involved in some kind of bait and switch or other scams then why would you continue to shop there?]]> http://www.dslreports.com/forum/Re-New-York-AG-after-Brooklyn-Scammers-22642041 Wed, 01 Jul 2009 20:49:34 EDT Re: New York AG after Brooklyn Scammers http://www.dslreports.com/forum/Re-New-York-AG-after-Brooklyn-Scammers-22640540
»photo.net/neighbor/view-one-abou···to+Video

Be sure to scroll the list and read the titles carefully.. Billing and not shipping - Grey market no US scams - etc, etc..

Oh, and I forgot one real doosy of a policy they have.. If you fill out your warranty card (assuming it's a good US one) and you either send it in to the manufacturer, or, you still have it with your information on it, you may NOT return your camera to B&H.. And you can forget it if you simply lost the warranty card.. Most places don't even check to see if the warranty card is there because they'll simply send it back to the MFG and give YOU a new one. Not B&H though. If you send in a defective unit for replacement, they put your crap unit back on the shelf to sell to another poor soul - that's why they need a clean and unaltered warranty card, so the next sucker gets it!! Think I'm full of it? Pentax users watched as returned lenses bounced around from owner to owner who thought they were buying new from B&H.. They were just buying defective lenses that B&H resold.. But I love B&H.. ]]> http://www.dslreports.com/forum/Re-New-York-AG-after-Brooklyn-Scammers-22640540 Wed, 01 Jul 2009 16:25:49 EDT Re: New York AG after Brooklyn Scammers http://www.dslreports.com/forum/Re-New-York-AG-after-Brooklyn-Scammers-22640322 especially the rule about stating packing and handling and service fees specifically and separately, in addition to shipping charges.

what year was that, when modern photography and popular photography got ~50% thinner? as the unethical dealers' ads were refused?]]> http://www.dslreports.com/forum/Re-New-York-AG-after-Brooklyn-Scammers-22640322 Wed, 01 Jul 2009 15:11:05 EDT Re: New York AG after Brooklyn Scammers http://www.dslreports.com/forum/Re-New-York-AG-after-Brooklyn-Scammers-22640293 said by Rogue:


They were busted for false advertising and bait and switch techniques. B&H used to run large ads in newspapers with pricing in which they would advertise a camera at a great price with no mention of grey market - an unsuspecting customer would buy the product and NEVER be the wiser until there was a problem. Of course the consumer was screwed because B&H had yanked the warranty card from the merchandise.. It was no good in the US anyway..

Got a link? I remember plenty of photo supply houses that operated this way, often running large ads in the Sunday papers, but not B&H. In fact, B&H is one of the few photo supply houses that publishes and widely distributes a catalog with current prices.]]> http://www.dslreports.com/forum/Re-New-York-AG-after-Brooklyn-Scammers-22640293 Wed, 01 Jul 2009 15:04:28 EDT Re: New York AG after Brooklyn Scammers http://www.dslreports.com/forum/Re-New-York-AG-after-Brooklyn-Scammers-22640210 quote:
said by Stacy :

Yes they do carry USA Warranty and Grey Market but in my experience they've always been quite clear about the difference.


They were busted for false advertising and bait and switch techniques. B&H used to run large ads in newspapers with pricing in which they would advertise a camera at a great price with no mention of grey market - an unsuspecting customer would buy the product and NEVER be the wiser until there was a problem. Of course the consumer was screwed because B&H had yanked the warranty card from the merchandise.. It was no good in the US anyway..

Now don't get upset with me because you like B&H :) - I use them almost exclusively and I like their prices and have never been screwed by them. But there was a day when not everyone could say that.. ]]> http://www.dslreports.com/forum/Re-New-York-AG-after-Brooklyn-Scammers-22640210 Wed, 01 Jul 2009 14:46:55 EDT Re: New York AG after Brooklyn Scammers http://www.dslreports.com/forum/Re-New-York-AG-after-Brooklyn-Scammers-22640060 really well known for those types of moves was 47th Street Photo. Of course some of us remember the good old days around Herald Square...
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***ATMFAQ***DIFAQ***Kitchen Sink***]]> http://www.dslreports.com/forum/Re-New-York-AG-after-Brooklyn-Scammers-22640060 Wed, 01 Jul 2009 14:18:34 EDT Re: New York AG after Brooklyn Scammers http://www.dslreports.com/forum/Re-New-York-AG-after-Brooklyn-Scammers-22639598 said by Rogue:

years ago B&H was notorious for grey market shenanigens - after a few media busts they cleaned up their act.
Possibly I'm one of the exceptions, but I have purchased many items from B&H during the past seven years, and have never encountered any grey market shenanigans. I've received only quality products as advertised, at very reasonable prices, in a most timely manner.
Of course, YMMV :uhh:
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amicitia sine fraude]]> http://www.dslreports.com/forum/Re-New-York-AG-after-Brooklyn-Scammers-22639598 Wed, 01 Jul 2009 12:54:35 EDT Re: New York AG after Brooklyn Scammers http://www.dslreports.com/forum/Re-New-York-AG-after-Brooklyn-Scammers-22639379 said by Rogue:

years ago B&H was notorious for grey market shenanigens - after a few media busts they cleaned up their act.
Pentaxian
Sorry I'm not familiar with these "grey market shenanigens" and I've been shopping at B&H since it was a small store near City Hall. Yes they do carry USA Warranty and Grey Market but in my experience they've always been quite clear about the difference.

I also remember a time where there were more camera stores in New York than you could count and most of these stores wouldn't even allow you to even see the item until after you had paid for it. Many of these stores were notorious for removing items and accessories normally supplied by the manufacturer and then selling them as "must purchase accessories" to jack up the price. B&H was always one of the good guys who actually delivered on the advertised price - no strings attached.

B&H (and Adorama) were also two of the few discount New York camera stores that would allow customers to handle equipment before they purchased it. The fact that they now have showrooms with prices attached is light years ahead of the type of photo supply shops we had back in the 80s.

I'm not saying there may have been some instances where grey market may have been substituted for USA Warranty, or customers may have been confused by the two (you'd be amazed to see how little some shoppers know about photography) but this kind of practice, at least in my experience, certainly is not the norm at B&H.]]> http://www.dslreports.com/forum/Re-New-York-AG-after-Brooklyn-Scammers-22639379 Wed, 01 Jul 2009 12:12:35 EDT Re: New York AG after Brooklyn Scammers http://www.dslreports.com/forum/Re-New-York-AG-after-Brooklyn-Scammers-22639179 http://www.dslreports.com/forum/Re-New-York-AG-after-Brooklyn-Scammers-22639179 Wed, 01 Jul 2009 11:32:38 EDT Re: New York AG after Brooklyn Scammers http://www.dslreports.com/forum/Re-New-York-AG-after-Brooklyn-Scammers-22634907
I've also been happy with 17th Street Photo which has comparable prices and good walk in service.. but I have no experience with their mail order department.]]> http://www.dslreports.com/forum/Re-New-York-AG-after-Brooklyn-Scammers-22634907 Tue, 30 Jun 2009 14:08:38 EDT Re: New York AG after Brooklyn Scammers http://www.dslreports.com/forum/Re-New-York-AG-after-Brooklyn-Scammers-22633782 http://www.dslreports.com/forum/Re-New-York-AG-after-Brooklyn-Scammers-22633782 Tue, 30 Jun 2009 11:26:23 EDT Re: New York AG after Brooklyn Scammers http://www.dslreports.com/forum/Re-New-York-AG-after-Brooklyn-Scammers-22633513 http://www.dslreports.com/forum/Re-New-York-AG-after-Brooklyn-Scammers-22633513 Tue, 30 Jun 2009 10:50:11 EDT Re: New York AG after Brooklyn Scammers http://www.dslreports.com/forum/Re-New-York-AG-after-Brooklyn-Scammers-22632309
B&H are the one of few (and only I choose to name) I would really trust any were in greater NYC area.... maybe a bit more expensive.... but you get what you pay for AND ACTUALY get it.... plus very liberal return, both new and used.... done both. For instance a used filter front perfect... maybe they didn't looked at the back in proper light, never tried to say I did it just refunded and they took it back.

Now I was an existing not fiirst time customer may have had a little to do with that... but seems in their nature or doing business.

One of few that understands long before (even shopped there in person fom CT long ago) the now how viral the web could be in bad vobes in very short order. And again one of the few NYC cam places not just out to rip all possible off.
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»haywardm.com (Hayward's Key West)
]]> http://www.dslreports.com/forum/Re-New-York-AG-after-Brooklyn-Scammers-22632309 Tue, 30 Jun 2009 03:50:12 EDT New York AG after Brooklyn Scammers http://www.dslreports.com/forum/New-York-AG-after-Brooklyn-Scammers-22632255 news.cnet.com/8301-17938_105-10274730-1.html

"Seven online merchants operating more than 40 Web sites have agreed to pay a $765,000 settlement following an investigation by the New York State Attorney General's office, the AG's office said.


I think a few people are going to start making claims on this one. CNET links to another article that has more information on what companies are involved.
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there's a fine line between a rut and a groove.]]> http://www.dslreports.com/forum/New-York-AG-after-Brooklyn-Scammers-22632255 Tue, 30 Jun 2009 03:10:00 EDT