frogymoo
join:2008-05-23
Austin, TX
| 3-way and 4-way calling
I have a Sipura 2000 (pap2 or similar) and can't make any 3-way calls.
I dial the first number, hit flash, and dial the second number.
I get a Callcentric error: " callcentric, you can't make 2 outbound calls at the same time" or something similar to this.
Do I have my ATA setup wrongly? |
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skyhook
Premium
join:2004-06-30
Columbus, OH | Log into your account dashboard page and under "PREFERENCES" check that "Multiple calls" is set to enabled. |
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PX Eliezer
Premium
join:2008-08-09
New Jersey | reply to frogymoo
You should also note:
»www.callcentric.com/faq/4/115 |
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duckworth
Premium
join:2002-12-01
Islip Terrace, NY
clubs:
 ·Verizon FIOS
1 edit | reply to frogymoo
How exactly are multiple "channels" used if the FAQ states "In short, Callcentric does not support registering with multiple user agents (soft and/or hard phones) at the same time."
I thought that by having multiple channels I could have multiple ATA's or softphones hooked up and receive calls for one phone number in multiple locations? If this is not the case, can someone explain the use of mulliple channels? |
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RogerD
join:2008-07-15
Sunnyvale, CA
| reply to frogymoo
As I understand it, channels are voice connections with CallCentric. If you have 2 channels then two calls can be handled at the same time. In what I recall reading this includes calls going to VM, so if two callers are leaving you a message, the third caller gets a busy signal until one hangs up.
Some plans allow you to purchase additional channels so if you need more connections, they are available. People running a business with a VoIP PBX would be good candidates. |
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