 nixenRockin' the BoxenPremium
join:2002-10-04
Alexandria, VA | reply to Steve
Re: Password Generation and exclusion of certain letters/digits said by Steve:said by yock:This seems like the wrong solution to me. Why not simply recommend through your documentation that users use serif fonts? Which would you rather provide tech support for: a) forgotten-password link that avoids troublesome characters b) "How do I change the fonts in my UnknownMail client?" Corollary to (b): wanna teach my grandmother to change fonts on her browser? Two possibilities: 1) set your display page's FONT attributes to instruct the user's browser to render a Serif-based font; and/or, 2) put instructions in to use cut-n-paste to load the temporary password into the client's connect info.
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The trouble with the world is that the stupid are cocksure and the intelligent are full of doubt. -- Bertrand Russell |
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 SteveI know your IP addressConsultant
join:2001-03-10
Yorba Linda, CA
kudos:5 | said by nixen: Two possibilities: 1) set your display page's FONT attributes to instruct the user's browser to render a Serif-based font; and/or, 2) put instructions in to use cut-n-paste to load the temporary password into the client's connect info. The former is not universally reliable, and the latter is just more stuff to support.
Friedl's rule: the best tech support is that which is not necessary
Steve
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Stephen J. Friedl | Unix Wizard | Microsoft Security MVP | Orange County, California USA | my web site |
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nixenRockin' the BoxenPremium
join:2002-10-04
Alexandria, VA | said by Steve:said by nixen: Two possibilities: 1) set your display page's FONT attributes to instruct the user's browser to render a Serif-based font; and/or, 2) put instructions in to use cut-n-paste to load the temporary password into the client's connect info. The former is not universally reliable, and the latter is just more stuff to support. If your users are still using IE5, then *ANYTHING* you do is going to be a support nightmare.
said by Steve:Friedl's rule: the best tech support is that which is not necessary Corollary: the best way to cut down on need for tech support is to install fatal auto-LARTs.
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The trouble with the world is that the stupid are cocksure and the intelligent are full of doubt. -- Bertrand Russell |
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davePremium,MVM
join:2000-05-04
not in ohio
kudos:7 Reviews:
 ·Verizon FiOS
 ·Verizon Online DSL
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Naturally, DEC was there first.
»en.wikipedia.org/wiki/Digital_Eq···necdotes
In 1960, DEC engineers realized that in specifying connectors on a frame, where numbers mark the card slot locations and letters mark the connectors on individual cards, some letters cause confusion. Thus the letters G, I, O, and Q were dropped to avoid confusion with C, 1, and 0. The remaining 22 letters were since known as the DEC alphabet[citation needed]. (Actually, we called it the DEC Hardware Alphabet). |
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