Qwest not allowing calls to our Commpartners telephone lines in Qwest http://www.dslreports.com/forum/r22640045 en Sun, 06 Dec 2009 09:05:17 EDT Sun, 06 Dec 2009 09:05:17 EDT Re: Qwest not allowing calls to our Commpartners telephone lines http://www.dslreports.com/forum/remark,22667737 RockyBB : that's right. it's the caller's problem that their phone company doesn't work.]]> http://www.dslreports.com/forum/remark,22667737 Tue, 07 Jul 2009 13:42:37 EDT Re: Qwest not allowing calls to our Commpartners telephone lines http://www.dslreports.com/forum/remark,22667654 djweis : Original poster is not the qwest customer.]]> http://www.dslreports.com/forum/remark,22667654 Tue, 07 Jul 2009 13:29:40 EDT Re: Qwest not allowing calls to our Commpartners telephone lines http://www.dslreports.com/forum/remark,22667050 RockyBB : as a Qwest customer you simply call repair and say "I can't reach this phone number from my phone." that's it. don't help them troubleshoot it, don't explain anything.]]> http://www.dslreports.com/forum/remark,22667050 Tue, 07 Jul 2009 12:08:58 EDT Re: Qwest not allowing calls to our Commpartners telephone lines http://www.dslreports.com/forum/remark,22665605 djweis : There's other problems such as the LIS trunks being congested or the TDT not being set in the Qwest network that an end user will not be able to ask about. Yes, you could surely force your way through it as an end user and spend a lot of time talking to people who know nothing about what you are asking or you could have the people at the two telephone companies use the proper method to determine where the problem is.]]> http://www.dslreports.com/forum/remark,22665605 Tue, 07 Jul 2009 07:09:52 EDT Re: Qwest not allowing calls to our Commpartners telephone lines http://www.dslreports.com/forum/remark,22665179 RockyBB :
said by djweis See Profile :

probably
sorry, guys. Convenient, but incorrect. The new carrier is only involved if no one (bad pun) can reach you. But if the OP can get calls from other network providers (Verizon, AT&T, Sprint, etc.) then the problem is at Qwest, and it's their customers that must open a trouble report along the lines of "I can't reach this phone number on your service, but I can reach it on my cellphone (or other service)."

It works the other way, too. If you port a number from Vonage to Qwest, and Vonage customers can't reach you, that's a problem for Vonage and not for Qwest.

In all cases it is the origination carrier, not the termination carrier that has to change their own routing consistent with porting databases. Every carrier gets all the updates and must load them. PIA for sure, but that's how it works.]]> http://www.dslreports.com/forum/remark,22665179 Tue, 07 Jul 2009 01:04:06 EDT Re: Qwest not allowing calls to our Commpartners telephone lines http://www.dslreports.com/forum/remark,22657954 anon : Ditto. Qwest even though it is shrinking still does some things the classic RBOC way. Like keeping its databases (switches) current and using the normal companies to update them.

Has anyone called CommPartners. ]]> http://www.dslreports.com/forum/remark,22657954 Sun, 05 Jul 2009 18:01:57 EDT Re: Qwest not allowing calls to our Commpartners telephone lines http://www.dslreports.com/forum/remark,22657864 djweis : There's quite a few ways that this could break, it's probably something that commpartners would need to take care of themselves however.]]> http://www.dslreports.com/forum/remark,22657864 Sun, 05 Jul 2009 17:24:31 EDT Qwest not allowing calls to our Commpartners telephone lines http://www.dslreports.com/forum/remark,22640045 IntraLink : Out of nowhere Qwest lines are unable to connect to our local lines provisioned through CommPartners.

They have been very difficult to deal with and only fixing problems on a case by case (phone number) basis.

Is anyone else seeing this with new lines and/or LNP numbers ported from other providers?]]> http://www.dslreports.com/forum/remark,22640045 Wed, 01 Jul 2009 14:16:43 EDT