CoxTOC1
join:2007-05-15
Newport News, VA
| reply to Beats
Re: [KS] Latency/Throttling for games? Looking for insight.
Well...
First off it's been my experience that Blizzard tech support does not understand the difference between packet loss and packet prioritization. You may want to educate yourself a little bit by reading this article »Cox HSI Forum FAQ »How is prioritizing any different from loss?. Also they seem to be quick to blame your ISP.
Secondly I would be interested in seeing what proof or evidence they have that we are throttling gaming packets.
Now if you want to send me or CoxTech1  a pm with your modems MAC address we'll happily look into things from our side. But it sounds like you are on a good first step by getting a tech out to check your side of things.
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