| [AB] Shaw routing to Seattle through San Francisco?At an earlier point in time Shaw used to route to this Seattle based game server (for Quake Live) without first going through San Francisco.
I have no insight into why this changed, but the impact this has had on game latency is negative (roughly doubled from 30-40 range to 60-80 range). I'm hoping someone from Shaw might be able to look into this?
Here's the tracert I am seeing:
Tracing route to 69.12.104.204 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 10 ms 8 ms 12 ms rd1so-ge7-0-0-9.cg.shawcable.net [64.59.142.210]
4 9 ms 10 ms 11 ms rc2so-tge0-8-2-0.cg.shawcable.net [66.163.71.117]
5 23 ms 23 ms 21 ms rc2wh-pos0-8-2-0.vc.shawcable.net [66.163.76.10]
6 64 ms 63 ms 66 ms rc2sj-pos4-0-0.cl.shawcable.net [66.163.77.110]
7 56 ms 57 ms 55 ms paix.ge-0-2-0.cr2.sfo1.speakeasy.net [198.32.176.49]
8 56 ms 55 ms 55 ms ge-2-0-0.cr2.sea1.speakeasy.net [69.17.87.17]
9 54 ms 55 ms 57 ms 69.12.104.204
Trace complete.
Thanks |
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ErikRP
join:2004-11-06
Winnipeg, MB
1 edit | If you're "hoping someone from Shaw might be able to look into this" I hope you are calling and talking to someone at Shaw, and not just relying on posting here. |
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| reply to ping2x
Looks like its heading to the shaw server/hub in San Jose (probably closest US shaw link to the speakeasy server in SFO) before hitting SFO and then SEA |
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 Link LoggerPremium,MVM
join:2001-03-29
Calgary, AB
kudos:3
 ·Shaw
| reply to ping2x
As the crow flies might not be the fastest way to wherever on the internet as it depends on backbones, load etc and of course who you have deals with. Sometimes I'm surprised at just how unconnected Canada really is as its a great big place with really only a few pockets of population.
Blake
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Vendor: Author of Link Logger which is a traffic analysis and firewall logging tool |
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 XT0RTS3x, Drugs, War
join:2001-07-28
Edmonton, AB
1 edit | reply to ErikRP
said by ErikRP:If you're "hoping someone from Shaw might be able to look into this" I hope you are calling and talking to someone at Shaw, and not just relying on posting here. Tier 2/NOC agents watch these forums, which is better than calling the Tier 1 line and getting the "everything is fine on our end" answer.
--
Asus P5Q-E / Q9450 @ 3.6 / 4GB OCZ Reaper HPC 8500 / XFX 9800 GX2 / Vista Ultimate x64 SP1 |
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ErikRP
join:2004-11-06
Winnipeg, MB | I wasn't suggesting to do one or the other, just saying that this isn't Shaw's support site and that Shaw does pay people to look after problems just like this.
Well, in theory anyway... |
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| reply to ping2x
Their IP backbone group is responsible for routing; good luck contacting someone in that team to help with your gaming issue... |
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1 edit | reply to ping2x
Looks good from BC. You can probably ignore the ping spikes because I'm working with a weak wireless signal here.
Tracing route to 69.12.104.204 over a maximum of 30 hops
1 6 ms 2 ms 4 ms 192.168.1.1
2 45 ms 15 ms 14 ms 96.50.108.1
3 78 ms 10 ms 12 ms rd2cv-ge6-0-0-3.gv.shawcable.net [64.59.166.115]
4 194 ms 12 ms 15 ms rd2cv-pos2-0-0.gv.shawcable.net [66.163.77.182]
5 17 ms 14 ms 19 ms rc3wt-ge13-0-0.wa.shawcable.net [66.163.68.30]
6 12 ms 14 ms 16 ms paix.ge-0-2-0.cr1.sea1.speakeasy.net [198.32.134.49]
7 139 ms 14 ms 15 ms 69.12.104.204
Trace complete. |
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| reply to ping2x
Check out telus fiber
1 1 ms 1 ms 1 ms unknown [172.17.1.2]
2 3 ms 3 ms 2 ms 10.239.192.1
3 2 ms 1 ms 1 ms 208.181.241.230
4 8 ms 1 ms 1 ms 209.121.3.14
5 2 ms 1 ms 1 ms 154.11.10.161
6 6 ms 6 ms 6 ms 204.225.243.22
7 6 ms 6 ms 6 ms ge-11-3-5.mpr1.sea1.us.above.net [208.185.175.69
]
8 6 ms 5 ms 5 ms 209.249.11.189.available.above.net [209.249.11.1
89]
9 6 ms 6 ms 6 ms 69.12.104.204
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