geonap
lolatidiots
join:2005-12-14
Glendale, CA
 ·AT&T U-Verse
1 edit | reply to geonap
Re: client issues, lost username/password and no way to verify
user doesn't know his email since he doesn't use it and didn't set it up
the modem doesn't have info on it, there is no interface to it, it's considered a passthru or something they said, i think speedstream 5360
waiting for the next bill may take a while and that means no internet..
he doesn't keep bills.
att wont really help with guessing the phone number, i'm gonna try to get his other few numbers and try it, i'll have to have him set it up with his last 4 cause i dont have it.. that's my only option right now
he said he'd ask the previous guy for it but i think this guy is done with me.. i feel bad but i warned him.
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wayjac
Premium,MVM
join:2001-12-22
Indy
 ·AT&T Midwest
| said by geonap  :the modem doesn't have info on it, there is no interface to it, it's considered a passthru or something they said, i think speedstream 5360 The 5360 has no gui interface
said by geonap :waiting for the next bill may take a while and that means no internet.. If you have dsl with att and you're feeling very generous you could let the customer use one of your subaccount to log in with until the bill comes |
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