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Tairei

join:2009-07-01
Beaverton, OR

Have 1.5/384 service but down speed at 450.

Started a day ago(sometime at night). My 1.5/384 service's down speeds dropped to around 435-450, my up is the correct speed though. In the Beaverton, OR area. Wondering if there's been an outage or a server reset?


Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
kudos:18

Power cycle your Modem and see if the speeds return. If they don't then come back and tell us what Brand and Model number ADSL Modem you are using.
--
What’s the point of owning a supercar if you can’t scare yourself stupid from time to time?


Tairei

join:2009-07-01
Beaverton, OR

reply to Tairei
It's a Zyxel P600R-ELNK Modem.

And the power cycle worked. 5 years in tech support and I didn't think of that? I'm going to hang myself in embarrassment now. Gah!

Thanks very much I do appreciate it.



Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
kudos:18

Anytime! Glad to help when I can. If your speeds act up or drop again, post the DSL Stats when it is bad, then power cycle and post the stats again after a power cycle (aka before and after).

»EarthLink DSL FAQ »HowTo obtain DSL Stats & Diagnostic Info from the ZyXEL P-660R-ELNK Router?
--
What’s the point of owning a supercar if you can’t scare yourself stupid from time to time?


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