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Forums » Selected ISP Support » Earthlink DSL » Have 1.5/384 service but down speed at 450.


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Tairei join:2009-07-01 Beaverton, OR	Have 1.5/384 service but down speed at 450. Started a day ago(sometime at night). My 1.5/384 service's down speeds dropped to around 435-450, my up is the correct speed though. In the Beaverton, OR area. Wondering if there's been an outage or a server reset?
	permalink · 2009-07-01 18:02:32 ·

Doctor Olds I Need A Remedy For What's Ailing Me. Premium,VIP join:2001-04-19 1970 442 W30 clubs:	Re: Have 1.5/384 service but down speed at 450. Power cycle your Modem and see if the speeds return. If they don't then come back and tell us what Brand and Model number ADSL Modem you are using. -- What’s the point of owning a supercar if you can’t scare yourself stupid from time to time?
	permalink · 2009-07-01 22:51:44 ·

Tairei join:2009-07-01 Beaverton, OR	It's a Zyxel P600R-ELNK Modem. And the power cycle worked. 5 years in tech support and I didn't think of that? I'm going to hang myself in embarrassment now. Gah! Thanks very much I do appreciate it.
	permalink · 2009-07-01 23:08:34 ·

Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
clubs:

Re: Have 1.5/384 service but down speed at 450.

Anytime! Glad to help when I can.

If your speeds act up or drop again, post the DSL Stats when it is bad, then power cycle and post the stats again after a power cycle (aka before and after).

»EarthLink DSL FAQ »HowTo obtain DSL Stats & Diagnostic Info from the ZyXEL P-660R-ELNK Router?
--
What’s the point of owning a supercar if you can’t scare yourself stupid from time to time?

permalink · 2009-07-01 23:24:16 · Print ·

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