RLThomas
@verizon.net
| reply to GeekGirl1
Re: Why the replacement Power Adapter?
FiOS worked well for almost 2 years, then it just up and died one morning about 2 weeks ago. No lights on the router and Verizon support immediately suspected the power adapter. They said they would mail a new one. Then the gentlemen said he would also go ahead and send out a new router as well before he discovered my old one was out of warranty. It would be about $170 for a new one from Verizon, but he did tell me I could use any router. So, I just used an old one I had around, but a few days later a new power adapter appeared in the mail. I plugged it in and it worked! What surprised me is that measuring the voltage on the old one revealed slightly over 5 volts, so I am not sure why it didn't work. |
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ggma1126
ggma1126
Premium
join:2008-08-30
Claymont, DE
| reply to GeekGirl1
Here is an even better story some months ago they sent me out of the blue a new adapter saying to discard the old . Then today my mail comes and another replacement adapter shows up . Now I am confused - basically they sent me a replacement for the replacement |
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BDF
join:2007-12-24 | same here, a couple months apart. I figured the first one had a problem, so they replaced the replacement.. |
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