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IPPlanMan
Holy Cable Modem Batman

join:2000-09-20
Washington, DC
kudos:1

4 edits

Why doesn't the business tier have a 250G cap?

So explain to me why the Business Tier can provide a much higher cap for 20-30 dollars more a month...

»business.comcast.com/internet/plans.aspx

Oh yeah... I should mention that Comcast's new Wireless Internet Plans are metered... for 3G anyway...4G doesn't appear capped...

»business.comcast.com/highspeed2g···ans.aspx

How about that....

So I guess Comcast really does "metered billing" after all...
--
"We're going to start at one end of (Fallujah), and we're not going to stop until we get to the other. If there's anybody left when that happens, we're going to turn around and we're going to go back and finish it."
Lt. Col. Pete Newell: 1st Inf. US Army

Sofa King
Premium
join:2009-03-01
21435

4 edits

Re: Why doesn't the business tier have a 250G cap?

said by IPPlanMan:

So explain to me why the Business Tier can provide a much higher cap for 20-30 dollars more a month...
I honestly don't know these products, but I would guess the added dollars offset the added cost. Differentiation of service, etc.
said by IPPlanMan:

Oh yeah... I should mention that Comcast's new Wireless Internet Plans are capped and metered......
I think most wireless data plans are these days. Also I would expect the infrastructure is more expensive to carry heavy bandwidth (a guess)

General rule of thumb around a shared Internet (same for all ISPs): Increase Speed without substantial increase usage does not have substantial increase in cost (normal year over year growth). What it does bring is a much better user experience and while there is increase usage, it is factored into normal, year over year planned, expected growth.

Increase Usage 7x24 does have increase cost. This is why as speeds increase and a VERY minority of users consume all available bandwidth, it generating these issues. Again I, and I expect others, do not want to subsidize these users, hence not concerned about a reasonable (and relative) CAP around a Residential usage profile

IPPlanMan
Holy Cable Modem Batman

join:2000-09-20
Washington, DC
kudos:1

4 edits

Re: Why doesn't the business tier have a 250G cap?

Look at what you get for the extra cost... Factor in the Domain Name, Support and Outlook boxes, and that's probably most of the difference.

So how much does the extra bandwidth cost them... really... given that it's at a much much higher cap....

Business
$59.95/month
6 Mbps downloads/1Mbps Uploads + PowerBoost
McAfee® Virus Scan
Microsoft Communication Tools, including 2 Outlook mailboxes
Domain name and three-page Web site
24/7 Business Class support

$89.95/month
16 Mbps downloads/2Mbps Uploads + PowerBoost
McAfee® Virus Scan
Microsoft Communication Tools, including 4 Outlook mailboxes
Domain name and starter three-page Web site
24/7 Business Class support
Fully customizable options

vs

Residential
12/2 ---> $42.95
16/2 ---> $52.95
Capped at 250GB

Bluntly...
The residential tiers are a ripoff for what you get compared to the business tiers and the 250GB cap smells like a scam.
--
"We're going to start at one end of (Fallujah), and we're not going to stop until we get to the other. If there's anybody left when that happens, we're going to turn around and we're going to go back and finish it."
Lt. Col. Pete Newell: 1st Inf. US Army

Sofa King
Premium
join:2009-03-01
21435

1 edit

Re: Why doesn't the business tier have a 250G cap?

said by IPPlanMan:

Bluntly...
The residential tiers are a ripoff for what you get compared to the business tiers and the 250GB cap smells like a scam.
Then get the business tier and lighten up a bit.

sturmvogel
Obama '08

join:2008-02-07
Houston, TX

1 edit

I can't get business tier, not offered here by sturmvogel

said by Sofa King:

said by IPPlanMan:

Bluntly...
The residential tiers are a ripoff for what you get compared to the business tiers and the 250GB cap smells like a scam.
Then get the business tier and lighten up a bit.
IT IS NOT OFFERED. Should I repeat it a few times ?
--
Obama '08. Will help resolve the terrible broadband issues we have that put us so far behind other countries.

C_Chipperson
Monster Rain
Premium
join:2009-01-17
00000
kudos:3

1 edit

Re: I can't get business tier, not offered here by sturmvogel

said by sturmvogel:

said by Sofa King:

said by IPPlanMan:

Bluntly...
The residential tiers are a ripoff for what you get compared to the business tiers and the 250GB cap smells like a scam.
Then get the business tier and lighten up a bit.
IT IS NOT OFFERED. Should I repeat it a few times ?
»www.comcastbusinesshouston.com

koshoka

join:2006-12-01
Pottsville, PA

1 edit

Dial-up has no caps

Dial-up has no caps. Get that.

sturmvogel
Obama '08

join:2008-02-07
Houston, TX

1 edit

Re: Dial-up has no caps

said by koshoka:

Dial-up has no caps. Get that.
Neither does IP over avian carriers. So ?
--
Obama '08. Will help resolve the terrible broadband issues we have that put us so far behind other countries.

sturmvogel
Obama '08

join:2008-02-07
Houston, TX

1 edit

Re: I can't get business tier, not offered here by sturmvogel

I talked to them before. No matter what advertisements and hearsay you invoke, I have had my experience.
--
Obama '08. Will help resolve the terrible broadband issues we have that put us so far behind other countries.

C_Chipperson
Monster Rain
Premium
join:2009-01-17
00000
kudos:3

1 edit

Re: I can't get business tier, not offered here by sturmvogel

Why don't they offer it?

sturmvogel
Obama '08

join:2008-02-07
Houston, TX

1 edit

Re: I can't get business tier, not offered here by sturmvogel

said by C_Chipperson:

Why don't they offer it?
They did not explain.
--
Obama '08. Will help resolve the terrible broadband issues we have that put us so far behind other countries.
laserray0

join:2009-06-15
Bristol, CT
So I pay $60 now because I don't use any of their other services.
Wouldn't it be easy for a few dollars more to change to business?
Are you sure it's not capped?
or at least not yet?

sturmvogel
Obama '08

join:2008-02-07
Houston, TX

1 edit

Once labeled as abuser, you can't get business tier

said by laserray0:

So I pay $60 now because I don't use any of their other services.
Wouldn't it be easy for a few dollars more to change to business?
Are you sure it's not capped?
or at least not yet?
In my experience, once you get "the call" and are labeled an "abuser" they will refuse to upgrade you to a business plan.
--
Obama '08. Will help resolve the terrible broadband issues we have that put us so far behind other countries.

IPPlanMan
Holy Cable Modem Batman

join:2000-09-20
Washington, DC
kudos:1

2 edits

Re: Once labeled as abuser, you can't get business tier

Once an abuser, always an abuser...
laserray0

join:2009-06-15
Bristol, CT
Hmmmm, I checked your link out.
Did I miss something?
No mention of a cap at all.
They aren't very up front about it.

Didn't I read in the huge thread that even business tier have the same 250gig cap??

sturmvogel
Obama '08

join:2008-02-07
Houston, TX

Re: Why doesn't the business tier have a 250G cap?

said by laserray0:

Hmmmm, I checked your link out.
Did I miss something?
No mention of a cap at all.
They aren't very up front about it.

Didn't I read in the huge thread that even business tier have the same 250gig cap??
I do not think the business plan has the 250 GB cap. It probably has a higher "soft" cap and the same vague TOS as was in the residential TOS before the FL AG forced a number disclosure.
--
Obama '08. Will help resolve the terrible broadband issues we have that put us so far behind other countries.

IPPlanMan
Holy Cable Modem Batman

join:2000-09-20
Washington, DC
kudos:1

1 edit

Why doesn't Comcast disclose bus. tier cap?

I am trying to figure out why Comcast hasn't been compelled to disclose caps for the business tiers. No pressure?

sturmvogel
Obama '08

join:2008-02-07
Houston, TX

1 edit

Re: Why doesn't Comcast disclose bus. tier cap?

said by IPPlanMan:

I am trying to figure out why Comcast hasn't been compelled to disclose caps for the business tiers. No pressure?
I believe they do not enforce that much that level, so the probability of someone complaining to an AG is nil.
--
Obama '08. Will help resolve the terrible broadband issues we have that put us so far behind other countries.

IPPlanMan
Holy Cable Modem Batman

join:2000-09-20
Washington, DC
kudos:1

4 edits

The real reason for the cap ~by IPPlanMan~

Well how about that...

No reports of the network grinding to a halt either...

A scam indeed....

How likely is a business to use iTunes/Apple TV, Netflix streaming, Vudu...

The answer is that they aren't.

So here's the real reason for the cap:
They are used in the residential market. The real reason for the 250GB cap is to prevent these aforementioned services from posing a real threat to Comcast's Premium channels and onDemand, a revenue stream that comes in on top of people's cable bills, not to mention CDV which doesn't count against the cap either.
--
"We're going to start at one end of (Fallujah), and we're not going to stop until we get to the other. If there's anybody left when that happens, we're going to turn around and we're going to go back and finish it."
Lt. Col. Pete Newell: 1st Inf. US Army

IPPlanMan
Holy Cable Modem Batman

join:2000-09-20
Washington, DC
kudos:1

Re: The real reason for the cap ~by IPPlanMan~

Do people agree or disagree with this post?

sturmvogel
Obama '08

join:2008-02-07
Houston, TX

1 edit

Re: The real reason for the cap ~by IPPlanMan~

My opinion regarding the cap is that it is designed to stiffle competition in the video on demand market, because they can. And as long as they have an army to broadcast advertisements, populate forums to endlessly fight against customer dissent and can convince politicians, they will be successful.

And it is up to each one of us to decide what we do and what we think is fair, including preventing people to voice their opinions. Every time we prevent someone else to speak, including those that disagree with us, we chip away at our own freedom.

Good work.
--
Obama '08. Will help resolve the terrible broadband issues we have that put us so far behind other countries.
AVonGauss
Premium
join:2007-11-01
Boynton Beach, FL

1 edit

Re: The real reason for the cap ~by IPPlanMan~

said by sturmvogel:

Post deleted.


Considering that there are some 90+ pages on this thread and you are no stranger to posting in this thread, I'm not sure that is a fair evaluation. It seems to me the intent is to keep this discussion in one place and not to intermingle it with other discussions such as connectivity questions or issues.

Personally, I think Sofa King summarized this thread a couple of pages back the best - especially the last paragraph.

IPPlanMan
Holy Cable Modem Batman

join:2000-09-20
Washington, DC
kudos:1

1 edit

Re: The real reason for the cap ~by IPPlanMan~

Do you agree or disagree with my post?
AVonGauss
Premium
join:2007-11-01
Boynton Beach, FL

Re: The real reason for the cap ~by IPPlanMan~

Simple answer...

No

Longer answer...

That does not mean...

I am in favor of having a cap, or,
That I wouldn't like to see it removed, or,
That I don't agree that caps can have adverse impacts on other industries and that is something to be concerned about, or,
That I am a Comcast fanboi and think they can or do no wrong

The issue is more complicated than your post is trying to make it out to be. As far as caps and overages, out of the national carriers that have announced or implemented, I do have to concede that Comcast is the more reasonable of them and find it a bit odd that they are the one you like to focus on. I assume they are your provider and that is why.

IPPlanMan
Holy Cable Modem Batman

join:2000-09-20
Washington, DC
kudos:1

2 edits

Re: The real reason for the cap ~by IPPlanMan~

So you agree with Comcast's position that 250GB is excessive use for residential use even though no such policy exists for the business tiers, not to mention the fact that the cap remains EXACTLY the same as before for Docsis 3.0?

Please explain.
AVonGauss
Premium
join:2007-11-01
Boynton Beach, FL

Re: The real reason for the cap ~by IPPlanMan~

Strangely, I don't believe that is what I said. I also believe we discussed the business tiers several (several) pages back.

IPPlanMan
Holy Cable Modem Batman

join:2000-09-20
Washington, DC
kudos:1

1 edit

Re: The real reason for the cap ~by IPPlanMan~

Comcast doesn't want alternative video sources gaining a foothold in the residential market. Hence, they have implemented a cap under the guise of excessive use. They are not applying this policy to the business tiers because these activities are not a threat in this space. Furthermore, the fact that the cap doesn't increase under Docsis 3.0 means that it's all about protecting Comcast's ondemand and premium channels. I find it very suspicious that excessive use under Docsis 3.0 is exactly the same.
--
"We're going to start at one end of (Fallujah), and we're not going to stop until we get to the other. If there's anybody left when that happens, we're going to turn around and we're going to go back and finish it."
Lt. Col. Pete Newell: 1st Inf. US Army

C_Chipperson
Monster Rain
Premium
join:2009-01-17
00000
kudos:3

1 edit

Re: The real reason for the cap ~by IPPlanMan~

We regularly watch movies/tv shows through Netflix streaming on our Xbox 360. I've never broken 40GB/month. Comcast seems to be more than happy to deliver the service to us!

On the other hand, If I was unemployed and had nothing to do but watch streaming video 24/7 then I would be upset about the cap.

EDIT - THIS POST IS IN RESPONDS TO IPPLANMAN'S CLAIM THAT COMCAST HAS PUT IN A CAP TO DISCOURAGE 3RD PARTY VIDEO STREAMING

sturmvogel
Obama '08

join:2008-02-07
Houston, TX

1 edit

Re: The real reason for the cap ~by IPPlanMan~

said by C_Chipperson:

We regularly watch movies/tv shows through Netflix streaming on our Xbox 360. I've never broken 40GB/month. Comcast seems to be more than happy to deliver the service to us!

On the other hand, If I was unemployed and had nothing to do but watch streaming video 24/7 then I would be upset about the cap.
You do not have to be watching 24/7 to run afoul of the 250 GB cap, actually using the connection only less than 3 hrs/day would be enough. However, your negative connotation that only unemployed watching 24/7 would run afoul of the cap is noted.
--
Obama '08. Will help resolve the terrible broadband issues we have that put us so far behind other countries.

IPPlanMan
Holy Cable Modem Batman

join:2000-09-20
Washington, DC
kudos:1

3 edits

Re: The real reason for the cap ~by IPPlanMan~

I agree with Sturm. You do not need to be unemployed to run afoul of your cap... Maybe you have multiple housemates... Maybe they like using the internet too. Keeping track of their usage with all the different meters on the computers is burdensome... but hey, I can understand why Comcast likes it that way... They don't want us actually using the internet anyway.
--
"We're going to start at one end of (Fallujah), and we're not going to stop until we get to the other. If there's anybody left when that happens, we're going to turn around and we're going to go back and finish it."
Lt. Col. Pete Newell: 1st Inf. US Army

C_Chipperson
Monster Rain
Premium
join:2009-01-17
00000
kudos:3
said by sturmvogel:

said by C_Chipperson:

We regularly watch movies/tv shows through Netflix streaming on our Xbox 360. I've never broken 40GB/month. Comcast seems to be more than happy to deliver the service to us!

On the other hand, If I was unemployed and had nothing to do but watch streaming video 24/7 then I would be upset about the cap.
You do not have to be watching 24/7 to run afoul of the 250 GB cap, actually using the connection only less than 3 hrs/day would be enough. However, your negative connotation that only unemployed watching 24/7 would run afoul of the cap is noted.
I was replying to IPPlanMan's theory that Comcast implemented the cap to curb 3rd party video streaming. Your irrelevent retort is noted.

funchords
Hello
Premium,MVM
join:2001-03-11
Yarmouth Port, MA
kudos:6
said by C_Chipperson:

On the other hand, If I was unemployed and had nothing to do but watch streaming video 24/7 then I would be upset about the cap.
Or, if you had a house full of kids or your own content you wished to distribute or... (insert other things supporting my view that the Internet needs to be different things for different people).
--
Robb Topolski -= funchords.com =- District of Columbia -- KJ7RL
Evil does seek to maintain power by suppressing the truth, or by misleading the innocent. --Spock and McCoy stardate 5029.5

C_Chipperson
Monster Rain
Premium
join:2009-01-17
00000
kudos:3

3 edits

Re: The real reason for the cap ~by IPPlanMan~

said by funchords:

said by C_Chipperson:

On the other hand, If I was unemployed and had nothing to do but watch streaming video 24/7 then I would be upset about the cap.
Or, if you had a house full of kids or your own content you wished to distribute or... (insert other things supporting my view that the Internet needs to be different things for different people).
True, 7 kids plus a spouse each using 28 GB/month would be annoying

However, I was ONLY responding to IPPlanMan's claim that Comcast is capping usage to discourage 3rd party video streaming.

Edit - Happy 4th everybody!!
jsgiv

join:2009-03-01
Woodstock, GA
said by IPPlanMan:

So you agree with Comcast's position that 250GB is excessive use for residential use even though no such policy exists for the business tiers?

Please explain.
Eh - That's NOT the answer he stated - quite the contrary. And also, what you've stated above is not the question you asked him to respond to.

But I give you props for re-wording everything to make an argument out of it - you should try your skills in the news/media ...
jsgiv

join:2009-03-01
Woodstock, GA
To clarify - (since you've forgotten your own post):

said by IPPlanMan:

Well how about that...

No reports of the network grinding to a halt either...

A scam indeed....

How likely is a business to use iTunes/Apple TV, Netflix streaming, Vudu...

The answer is that they aren't.

So here's the real reason for the cap:
They are used in the residential market. The real reason for the 250GB cap is to prevent these aforementioned services from posing a real threat to Comcast's Premium channels and onDemand, a revenue stream that comes in on top of people's cable bills, not to mention CDV which doesn't count against the cap either.
To which the question posed was "Do you agree?" - I guess - to your stated opinion?

Which some how, after AVonGauss responded quite explicitly to the negative, with additional detail with regards to his opinion of the cap, turned into:

said by IPPlanMan:

So you agree with Comcast's position that 250GB is excessive use for residential use even though no such policy exists for the business tiers, not to mention the fact that the cap remains EXACTLY the same as before?

Please explain.
And for the record - no I don't agree with your post/opinion either - but for differing reasons than others. Primarily - you make the assumption that all/majority of users of Comcast HSI use the service for "competing" products as compared to Comcast's OnDemand, etc.

I don't use my service for supplanting TV/Video service - nor do I have other Comcast Services at the moment (i.e. Comcast Cable / VOIP). I use it for *internet* access - if I want to watch TV / Videos - that's what my DirecTV / DVD / DVR are for..

Obviously others do use it for these purposes (to the tune of 715 GB in a single month) - and then question why they're being flagged as an "excessive" user.

IPPlanMan
Holy Cable Modem Batman

join:2000-09-20
Washington, DC
kudos:1

1 edit

Re: The real reason for the cap ~by IPPlanMan~

said by jsgiv:

I don't use my service for supplanting TV/Video service - nor do I have other Comcast Services at the moment (i.e. Comcast Cable / VOIP). I use it for *internet* access - if I want to watch TV / Videos - that's what my DirecTV / DVD / DVR are for..
That's fine. You can do that. And if someone uses more than 250GB, are you really going to notice that they do? My whole point is that this an arbitrary amount, which coincidentally is exactly an order of Magnitude greater than their 250MB quota for emails. they have a traffic management system and they still need a cap? Doesn't make sense.

You aren't a Comcast TV Customer, but the principle is the same. Direct TV is happy that you're using their service instead of Comcast's Internet to watch shows. Comcast wishes that you used their TV service for TV and internet for internet. That's exactly what they want. They don't want to lose their TV business to people who only want to pay for the internet service... under the guise that 250GB is "excessive use"... and this is in spite of the fact that there is no similar cap for the business tiers, nor does the cap increase under Docsis 3.0 for the residential tiers... and it's the residential tiers that are directly engaged in using these other services like iTunes/AppleTV/Vudu/Netflix, etc.... Probably Slingbox as well.

Comcast apparently isn't concerned with Business users using these services, which is why there's no "excessive use" cap stated.

People don't get to their cap by checking their email. People get to the cap by doing audio/video, etc.
--
"We're going to start at one end of (Fallujah), and we're not going to stop until we get to the other. If there's anybody left when that happens, we're going to turn around and we're going to go back and finish it."
Lt. Col. Pete Newell: 1st Inf. US Army

IPPlanMan
Holy Cable Modem Batman

join:2000-09-20
Washington, DC
kudos:1

4 edits
Given jl's comment: "Without respect to distribution, etc."... It's become apparent to me through the progression of this thread that the Comcast wants us to think the reason for the 250 GB cap is Comcast's "bandwidth cost". Even if people are using about 5% of their theoretical connection threshold at the 12/2 tier at 250GB of usage, and even less at the Docsis 3.0 tiers, by imposing this cap it seems that Comcast wants us to think that it is unprofitable at 42.95/52.95/etc. to sell more capacity than 250GB, no matter what speed is provisioned. When you include Comcast's own data, if it is taken as true, it shows a median usage of 2-4GB a month which makes this utilization percentage even lower. »www.comcast.net/terms/network/amendment/
--
"We're going to start at one end of (Fallujah), and we're not going to stop until we get to the other. If there's anybody left when that happens, we're going to turn around and we're going to go back and finish it."
Lt. Col. Pete Newell: 1st Inf. US Army

nate1234

join:2008-08-21

Re: The real reason for the cap ~by IPPlanMan~

It really crazy on the extreme 50 tier... use your internet at full speed for 12hrs, and your done!

anon212

@verizon.net
If Comcast Houston is capping you at that limit, why don't check to see if Att uverse is available in your area?

Or even often times I find that a second-tier cable company like phonoscope provide higher quality service at the same price, although their channel selection is more limited. You can sign up with your second-tier cable company and then a year from now if Comcast offers you a better deal you can switch back.

sturmvogel
Obama '08

join:2008-02-07
Houston, TX

Re: Why doesn't the business tier have a 250G cap?

said by anon212 :

If Comcast Houston is capping you at that limit, why don't check to see if Att uverse is available in your area?

Or even often times I find that a second-tier cable company like phonoscope provide higher quality service at the same price, although their channel selection is more limited. You can sign up with your second-tier cable company and then a year from now if Comcast offers you a better deal you can switch back.
I did check the obvious. DSL and other comparable alternatives are not available in many areas, that is why we complain.
--
Obama '08. Will help resolve the terrible broadband issues we have that put us so far behind other countries.

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