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Spice300
Premium
join:2006-01-10
4 edits | reply to Isoroku
Re: Newbie Question - Where to learn about/discuss outages?
If your Wildblue modem loses connection with the satellite or your speeds are abnormally slow, in addition to checking the weather at your site, check the weather at your gateway. Being located in middle Tennessee you are probably using spot beam 124 or 125 which means your gateway is Laredo or Syracuse. You can find links to radar maps of these locations in the sticky thread near the top of the main page in this Wildblue forum entitled, "Weather at Wildblue NOCs."
As far as I know Wildblue does not post their outages anywhere. Since Wildblue rarely admits any problem and routinely blames their customers, it is unlikely there ever will be. You can create a thread here asking if any other Wildblue customers are having problems. Because some of the problems are specific to them, you need to state your spot beam and gateway when posting.
Since the solar activity cycle is currently at a minimum solar flares are not causing a problem.
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Value Pack, beam 31, Riverside gateway | |
Earth Signal
Earthsignal
Premium
join:2002-10-03
Burlington, IA
 ·WildBlue
| Apparently there has been a problem for people using Syracuse. So far WB has not said much about this but a number of people have complained about this on the WB forum. Here are a couple threads on the subject.
»wildblueworld.com/forum/showthre···p?t=1871
»wildblueworld.com/forum/showthre···p?t=1870
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Ron ~ Wildblue Select Pak since 01-2006, Anik F2 Beam 26, service through NRTC, Dell XPS, 2Gig Ram, XP Pro, Router DD-WRT- WRT54GL, Laptop, XP home | |
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