Re: Disappointing speeds on 1500-3000/384-512 plan
Hi Matthew,
AT&T does have speed ranges for their packages. In the case of the package you selected it is 1500-3000/384-512. We do list the speed ranges on our website under the package that you select.
I took a look your line readings and they are marginal. I went ahead and opened a ticket with our support team. They will open a ticket with AT&T to see if you line can hold anymore without losing sync. They will bump it to the highest speed possible.
Fantastic! Thank you so much George for all your help even while on vacation. I suppose this is why DSLExtreme has such rave reviews. With that type of customer service I'm happy to stick around. Thanks again!
