mmay149q
join:2009-03-05
Dallas, TX
| reply to Flogger
Re: How many HD feeds?
said by Flogger  :How many HD feeds does U-Verse offer now. We have four HD sets in the house and was wondering if all four could be watched at once. Also, this is a three family house, would there be any issues with all floors having just one account? Eight boxes is more than enough. 1.) U-Verse currently only supports 2 HD and 2 SD feeds, we are looking to get those up higher sometime soon, but there's no ETA yet on when that will be.
2.) As for the multiple U-Verse accounts in 1 house, I'm not quite sure, that's more of a billing issue, I would think you can do it, but in order to do so, I think you'll need to somehow show proof that your house is either a duplex, or an apartment before they will do it, but not 100% sure, if you want you can call the 1-800-ATT-2020 number, ask for billing, and ask a CSR there.
If you have any further U-Verse technical questions please feel free to PM me your billing account number and a good call back number.
Thanks, Matt
U-Verse Tier II Technical Support.
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Flogger
join:2009-01-26
New York, NY
| Hmm, only two at a time? That may be an issue.
As far as the single house goes, we want all floors on the same account. Cablevision requires two accounts. We only want one. It doesn't make sense paying $450 a month when everybody that lives in the house is the same family. |
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mmay149q
join:2009-03-05
Dallas, TX
| said by Flogger :As far as the single house goes, we want all floors on the same account. Cablevision requires two accounts. We only want one. It doesn't make sense paying $450 a month when everybody that lives in the house is the same family. That should be just fine, does your house already have coax/cat 5 jacks run to each room for a cable TV/PC hook up?
Thanks, Matt
U-Verse Tier II Technical Support.
--
I'm an AT&T Employee dedicated to phenomenal customer service! Don't believe me? Check out my kudos! »/profile/1626573
»Welcome U-Verse Tier 2 Agents |
|
