 DeadpoolGo Sens GoPremium,VIP
join:2001-03-29
Canada
kudos:17 | reply to marshals
Re: [Internet] Yet another Bell Hell experience.. With all due respect, I don't see why you think you should be given a break on the cancellation fee if you agreed to stay for 2 years.
It's no different then having a car lease. Sure you can break your lease at any time or return the car but you'll still owe 100% of what's left of what you agreed to pay. The only exception being if you traded it in for a new lease or purchase from the same dealer. And in that case they'll just tag on all or most of what you had left on the old lease to the new one.
If for the "phone" side of things you got what you paid for from the contract you agreed to, why do you feel it's unfair for them to expect you to honor your end of the bargain?
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Disclaimer: If I express an opinion, it is my own opinion, not that of Bell or its related companies. |
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| said by Deadpool:1. With all due respect, I don't see why you think you should be given a break on the cancellation fee if you agreed to stay for 2 years. 2. It's no different then having a car lease. Sure you can break your lease at any time or return the car but you'll still owe 100% of what's left of what you agreed to pay. The only exception being if you traded it in for a new lease or purchase from the same dealer. And in that case they'll just tag on all or most of what you had left on the old lease to the new one. 3. If for the "phone" side of things you got what you paid for from the contract you agreed to, why do you feel it's unfair for them to expect you to honor your end of the bargain? 1. This is exactly why Quebec wants to pass a new consumer concerning this.
People buy a service based on what the representatives tell them, or the ads tell them and they get something totally different.
Like the person above, he bought a 7-meg service. What did Bell give him?
In addition to this we all know Bell is fucking people over on B/W usage, as he experienced in a couple of topics (and as can be seen in many other topic on this forum and Bell's own forum).
With all do respect, did Bell gie this person what was represented?
With all do respect, Is bell over-charging him on B/W?
With all due respect is he being taken for an open wallet to rape?
2. Yes, this is VERY different than a car lease and having bumper-to-bumper warranty.
If you truely wish to argue this this point, I'll be more than glad to engage. But somehow I think you will back-away.
Since you want to equate this to a car lease, why not equate this to something like... oh say, something regulated.
Nice try... but you even know this analogy is false. Since you yourself argued this analogy was false 1.5 years ago (use search).
3. He already stated, "Phone" side of things, i'm willing to "eat" the cancellation fees."
Why are you sayng he said different?
He didn't.
But you are playing it like he said something else, which is again false.
Matter of fact, since he doesn't have what he paid for and is being charged in excess for fictitious B/W use (and being defrauded in this manner), and because he probably took the phone contract due to a savings when bundled with the false pretense of getting what he is paying for in terms of internet service, he should in all likelihood also get a what you are claiming (although he never said that).
Even you stated it sounded like he is signed up for something else due to what he is being billed for in the 2nd reply to this topic.
But I expect nothing less. |
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Reviews:
 ·TekSavvy DSL
1 edit | reply to Deadpool
I'm not saying I want a full break from the fees.. just like maybe $50 fee instead of a $100 being that I did stay for over a year with the contract. As for the internet contract.. A full waiver of cancellation fees...i'd expect simply because I never did get what I wanted for over a year! Yes, i've tried a few times thru out the year to get this fixed.. called, posted in the forums here and in direct forum.. it wasnt until recently that I think you did something on your part (thank you!) that it finally got fixed. I think it was you anyways.. Then I noticed some bandwidth overage issues and thought something funky was going on. It all adds up ya know?
i don't wanna have to deal with that.. and the thought of getting unlimited and not having to worry about overage charges I shouldn't be charged for. I'll be glad to pay $30 or $40 for a 5Mb connection thats unlimited. i don't do "heavy" torrents or anything like that.. but I do watch a lot of podcasts and live streams, listening to internet radio. It adds up and with a 60G cap.. it goes quick. Supposedly. If the bandwidth tracker doesn't screw things up on bells' side of things. Just don't wanna deal with that any more.
*EDIT* Deadpool: What I agreed for for 2 years, was Total Performance DSL 7M service. I was told it was available in my area when I signed up. I had trouble right from the start and called them, posted in the forums etc etc. I didn't sign up to "agree" to the troubles I have had. If the service was fine and I got 7Mb service from the start.. and not being screwed over on BW stuff I'd be fine and I'd stay with Bell until the contract was up and switch.. but no. Thats not whats happening. If its not one thing, its another. Plus.. for the troubles i've gone thru for the year past.. I've never been "compensated" for the frustrations and service I was shortchanged for for the year. |
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| said by marshals:Just don't wanna deal with that any more. Ah but deadpool said too bad for you (with all due respect).
You signed your wallet away and you are not getting what you are over-paying for.
Per Bell's manager, screw you (it's "almost" like a regulated service in which you have rights"... almost)
heh.
Have you Email kevin.crull@bell.ca?
Got 100$ to file in small claims in court?
I'd sooner pay 100$ or so to file in small claims court than pay bell over 200$ in termination fee's for what you don't have in internet service, as sold to you. In addition to fraudulent over-charges in B/W fee's.
Gives you something to think about. |
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·TekSavvy DSL
| Spin Mastah, actually the bandwidth overage charges that I spoke of earlier.. me being 53G usage and still charge $30.. Thats actually "disappeared" some how. But makes me wonder how much more bandwidth through-out the year that was mysteriously added to my totals.. Heh. |
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DeadpoolGo Sens GoPremium,VIP
join:2001-03-29
Canada
kudos:17
1 edit | reply to Spin Mastah
I was referring specifically to the phone contract, not Internet.
Edit:
In regards to the Internet piece though, the only thing that could potentially go against you is the fact you waited an entire year before deciding the service wasn't satisfactory and cancel. Kind of a long time to give any company the benefit of the doubt, don't you think? |
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Reviews:
·TekSavvy DSL
| Deadpool, uhm, I tried for months when I first got my internet.. calling, posting.. etc. Then I got busy with life and real things to even have the time or patience to deal with this crud. Thats why. I'm unemployed right now, so its in my best interest to get out of relatively expensive (yes.. when you're unemployed and doing odd jobs just to make ends meet.. its expensive).. I'd rather have to pay $45 a month combined for internet and phone than 80-90$ combined that I have now with Bell. I have the time now because I am unemployed to "deal" with this situation. So yeah. I'd like to get this over with as soon as I can without the hassle of calling this place.. getting hung up.. calling again and explaining to numerous people (already done that ) why I wanna cancel and stuff like this. Chances are when i call again.. they'll ask again everything and want me to explain to them everything. ugh. its too much! I have high BP as it is without going through this.
Deadpool, if you could do something on your end to fix this, cancel the service, I'd very much appreciate it as you already know whats been going on. Or any other bell employees who are reading this. |
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 DKSDamn Kidney StonesPremium,ExMod 2002
join:2001-03-22
Owen Sound, ON
kudos:2
·Bell Sympatico
| said by marshals:Deadpool, if you could do something on your end to fix this, cancel the service, I'd very much appreciate it as you already know whats been going on. Or any other bell employees who are reading this. Post in the Bell Direct forum and have a private conversation to see if they can resolve things.
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Need-based health care not greed-based health care. |
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| reply to Deadpool
Seriously? said by Deadpool:I was referring specifically to the phone contract, not Internet. Edit: In regards to the Internet piece though, the only thing that could potentially go against you is the fact you waited an entire year before deciding the service wasn't satisfactory and cancel. Kind of a long time to give any company the benefit of the doubt, don't you think? ROFL. That comment is just dripping with irony. The way Bell responds to problems these days, a year may be just enough time to get a problem escalated from level 1 to level 2. Heck, I've been kept on hold with Bell tech support for up to 3 months at a stretch (they then hung up :^).
Moral of story, per Deadpool (a Bell manager): At the first sign of trouble with Bell, get out and run for the hills! Patience is a liability (not a virtue) and may be used against you at a later date.
Bring back the old Bell. It was a stand-up outfit that people respected. |
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