dbdbdb
join:2009-07-01
Albuquerque, NM
1 edit | reply to dbdbdb
Re: Is the old alarm system messing up Qwest DSL?
Sorry if my post resulted in any confusion.
I was thinking that my alarm was at fault because I can't filter it--can't find the line at all--it leads somewhere into the garage through the wall, and disappears until it reappears at the NID. As for the power source, I haven't been able to hunt it down as well. It's nowhere to be seen, and may be in the attic, which we can't access as there's a ton of stuff piled in the garage, under the hatch.
However, this afternoon a technician examined the outside lines and referred the problem to the 'cable' techs to handle on 7/2. He noted on his ticket, or so I was informed by the helpful support person on livechat, that it was a bridge tap that would need to be removed. I'm hoping that whoever is due to come--scheduled, I believe, at 1~5PM--will be able to remove the bridge tap and fix the connection.
I'm kinda wary about trying to dislodge the alarm system, as it hasn't been bothering the connection for the last two years. It isn't filtered, but, due to my ignorance, I never filtered my phones until the problems started--even so, my connection was good enough for some hardcore XBL gaming for two years.
However, would a technician be able to disconnect the alarm's phone lines from the NID? I heard of it being done manually, but when I opened up the customer side of the NID, I couldn't make heads or tails out of the thing and left it well alone. Maybe I should ask the tech--if he even comes by, which he never did this afternoon--to take the alarm off the lines? |
travelguy
join:1999-09-03
Santa Fe, NM
| said by dbdbdb  :Maybe I should ask the tech--if he even comes by, which he never did this afternoon--to take the alarm off the lines? If you aren't using a monitoring service, yes, that would be a good idea and easily done at the demarc. |
