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Forums » US Telco Support » Verizon » Verizon Online DSL » [connectivity] how to troubleshoot interference
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[modem/router] How to reset »
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raheemm8

join:2006-02-10
Jamaica, NY

[connectivity] how to troubleshoot interference

Hello,

Our office DSL router keeps resynching several times a day. This problem happened 6 months ago. At that time, lowering our speed from 7 to 3Mb helped to solve it.

But its back now and I checked the modem stats (listed below) and they looked fine to me. We share the office with other tenants and I am wondering if the problem could be with interference. But how can I troubleshoot possible air or electrical interference issues? Is there any gadget to test for this?

Modem Model - Westell A90-750015-07 Rev: R

Transceiver Revision A2pB020b3.d19d
Vendor ID Code 4D54
Line Mode ADSL_G.dmt
Data Path INTERLEAVED

Transceiver Information Down Stream Path Up Stream Path
DSL Speed (Kbits/Sec) 3360 864
Margin (dB) 12.3 9.0
Line Attenuation (dB) 37.0 21.0
Transmit Power (dBm) 18.3 11.9

TIA
permalink · 2009-07-02 08:11:04 · Print · Reply to this

Jodokast96
R.I.P Bassman442
Premium
join:2005-11-23
Erial, NJ

Re: [connectivity] how to troubleshoot interference

The US Margin is too low, there it shouldn't be given your Attenuation. Probably already done, but double check all filters, jacks for loose/corroded connections, and maybe try a different phone cord (the one provided by Verizon is best).
permalink · 2009-07-02 08:47:33 · Reply to this
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