republican-creole
Search:  

 
 
   All ForumsHot TopicsGallery






how-to block ads


 
Forums » O Canada! » Canadian » Rogers » Rogers outage
Uniqs:
967
Share Topic:
RSS topic:
toggle:
flat / full
normal / watch
Posting:
Post a:
Post a:
Filing complaint against Rogers »
« VPN to multiuser Quickbooks unacceptably slow  
Rayson

join:2004-01-01
Canada

Rogers outage

I was not able to get online for the whole day yesterday (July 1).

I was wondering anyone else also experienced down time?
stormy13

join:2003-10-28
Etobicoke, ON

Re: Rogers outage

No problems here, Islington and Rexdale area.

sbrook
Premium,Mod
join:2001-12-14
H0H 0H0
Did you call Rogers????
Rayson

join:2004-01-01
Canada

Re: Rogers outage

said by sbrook See Profile :

Did you call Rogers????
I did, and the initial answer was that the problem would be fixed in 30 minutes. Then I waited for a few more hours and called again, this time the CSR said that it was due to a fiber cut.

However, I "google news"ed Rogers+outage, and seems like no one knew about this problem! Am I the only one who suffered from this "fiber cut"??!!

sbrook
Premium,Mod
join:2001-12-14
H0H 0H0

Re: Rogers outage

While not the only one, however, these things rarely make news.

Friendly Lurker

@rogers.com
In Ottawa, my modem wouldn't connect when I tried it late in the AM even though it looked normal (all lights on and no flashing) so I unplugged it and it reset ok. No problems after that.
drunkgoat

join:2004-04-18
internet, tv and home phone were all down yesterday.

That's what you get for putting all your eggs in one basket.
Rayson

join:2004-01-01
Canada

Re: Rogers outage

said by drunkgoat See Profile :

internet, tv and home phone were all down yesterday.

That's what you get for putting all your eggs in one basket.
Yes, and I only read news online (free & paid subscriptions) -- in order to save the environment, and I replaced my TV & radio with the web browser.

And I mainly use IM, Google talk (voice chat), and Skype for instance communications. The worst thing is that without access to the Internet, I could not get any work done!

Good that it is up and running!

Rayson

dirtyjeffer
Merry Christmas
Premium
join:2002-02-21
London, ON
if it was a severed line, the same could happen with phone line service too.
drunkgoat

join:2004-04-18

Re: Rogers outage

I don't recall my POTS telephone ever going down for 24 straight hours...

dirtyjeffer
Merry Christmas
Premium
join:2002-02-21
London, ON

Re: Rogers outage

it would if the line was severed.

sbrook
Premium,Mod
join:2001-12-14
H0H 0H0
·Rogers Hi-Speed

Host:
Rogers
Bell Canada
OK ... If I chop a fibre line, I cut all the subscribers in any and all upstream neighbourhoods. This can represent thousands of people. And they lose what ... cable TV, internet, telephone. Fibre lines are comparatively fragile ... I don't even have to chop through the line ... enough beating on the cable will cause fibre damage. All those fibre repeaters (after all a fibre line can only be so long) are also subject to failure.

If I chop a cable segment, it can cut typically between 1 and 100 people from cable TV, internet and phone.

If I chop a telco cable, which is significantly harder to cut I might add. I could cut 1 line or a few lines, or a few hundred lines. And what do I cut ? Just phone. No repeaters.

joshb
Don't sweat the small stuff.
Premium
join:2006-03-04
Calgary, AB
clubs:
·TELUS
·TekSavvy Solutions..
·Shaw
·Primus Talkbroadband
·GoDaddy Hosting

Re: Rogers outage

said by sbrook See Profile :

If I chop a telco cable, which is significantly harder to cut I might add. I could cut 1 line or a few lines, or a few hundred lines. And what do I cut ? Just phone. No repeaters.
Actually if you were right now to cut a fibre line of Bell you would most likely take out an RDAC (Stinger node). Which is a remote (Telco version of a cable repeater). And Telco's can and do feed multiple RDAC's with 1 fibre line going back to the Central office. 1 RDAC will do anywhere between 200 - 500 customers maybe more depending on how big a box they have there. Once your moved onto a Remote all your service go through that remote. Dial-tone and all...

The fact is the days of your house going straight back to the C/O are becoming long gone. Everyone is getting moved onto remotes. Look at all the boxes Bell is putting up every-where.

Regards

Joshb
--
R.I.P Mom.

sbrook
Premium,Mod
join:2001-12-14
H0H 0H0

Re: Rogers outage

You don't live where I do!

joshb
Don't sweat the small stuff.
Premium
join:2006-03-04
Calgary, AB
clubs:
·TELUS
·TekSavvy Solutions..
·Shaw
·Primus Talkbroadband
·GoDaddy Hosting

Re: Rogers outage

said by sbrook See Profile :

You don't live where I do!
Your right...I don't,

I want to get this out in the open right now. When I post something in these forums I making generalization about networks and network technologies.

There are always exceptions to the rules... If you live in a small town or in the middle or no-where yeah things are going to a little different. I am basing my statements on major metropolitan areas.

If you go digging hard enough you find problems with every single statement made on these forums... Come on lets not nit pick...
--
R.I.P Mom.

sbrook
Premium,Mod
join:2001-12-14
H0H 0H0
·Rogers Hi-Speed

Host:
Rogers
Bell Canada

Re: Rogers outage

We can all make generalizations ... and they could all prove our points. Exceptions don't just apply to small towns or middle of nowhere. In fact I was referring to Greater Ottawa.

But the point that I was trying to make is that generally speaking, if you happen to cut an arbitrary cable, be it Bell or Rogers, the chances are far higher that if you cut a Rogers cable, you'll create a scenario with far higher impact and loss of services than if you cut a Bell cable. It MAY happen that you cut off a whole town from phone or cable/phone/internet service with either and that I grant you. But given the sheer miles of phone cables of varying service levels, from 1 to hundreds of lines, the impact of any *arbitrary* cable cut compared with a cable cut is going to be less.

joshb
Don't sweat the small stuff.
Premium
join:2006-03-04
Calgary, AB
clubs:
·TELUS
·TekSavvy Solutions..
·Shaw
·Primus Talkbroadband
·GoDaddy Hosting

Re: Rogers outage

said by sbrook See Profile :

But the point that I was trying to make is that generally speaking, if you happen to cut an arbitrary cable, be it Bell or Rogers, the chances are far higher that if you cut a Rogers cable, you'll create a scenario with far higher impact and loss of services than if you cut a Bell cable. It MAY happen that you cut off a whole town from phone or cable/phone/internet service with either and that I grant you. But given the sheer miles of phone cables of varying service levels, from 1 to hundreds of lines, the impact of any *arbitrary* cable cut compared with a cable cut is going to be less.
Okay, Now that is a lot more clear than what your posting before.

And yes I am aware of the fact that ottawa is a giant cluster cluck of a mess. In fact if there is city due for a complete re-wiring job. Ottawa has to be on the top of the list.
--
R.I.P Mom.
MikeRCMP

join:2008-07-16
Moncton, NB
·Rogers Hi-Speed


1 edit
The phones light up like crazy in the summer, my theory is that when air conditioners go in overdrive, slight brownouts cut power to the rogers equipment, but seldom residential homes.

When there is no "Official" outage the first tier agents are forced to "troubleshoot as normal", however they lose hundreds of dollars (in quarterly bonuses) if they spend too much time on the phones so you get what you got just now.

"Call back in 30 minutes, I'm sure it will be fixed by then"
Forums » O Canada! » Canadian » RogersFiling complaint against Rogers »
« VPN to multiuser Quickbooks unacceptably slow  


Monday, 14-Dec 16:07:17 Terms of Use | Privacy Policy | Hosting by www.nac.net - DSL,Hosting & Co-lo | feedback | contact
over 10 years online! © 1999-2009 dslreports.com.republican-creole
page compression OFF
Most commented news this week
· [93] Google To Sell Phone Directly To Consumers
· [61] TiVO Tries To Figure Out Where It Fits
· [45] Faster Verizon DSL Service Will Burn Your House Down
· [40] NY Times: AT&T 3G Network Is Secretly Awesome
· [15] Rural Broadband User? You're Screwed
· [13] Sweden First To Get LTE Service
· [1] Monday Morning Links
Most people now reading
· Official Mediacom Email Discussion Thread [Mediacom]
· Ashen Verdict Rep farming guide (ICC 10) [World of Warcraft]
· personal check etiquette [General Questions]
· IMG 1.7 (IMG Updates and Discussion) [Verizon FIOS TV]
· Windows 7 boot manager editing questions [Microsoft Help]
· Privacy concerns: dump Google and move to Bing [Security]
· Wind to get Cabinet intervention possibly today [TekSavvy]
· [Scam] Cruise line mail? [Spam, Scam and Phishbusters]
· DKs and their obsession with Agility [World of Warcraft]
· Exalted with Ashen Verdict before the end of the week [World of Warcraft]