Rayson
join:2004-01-01 Canada | Rogers outage I was not able to get online for the whole day yesterday (July 1).
I was wondering anyone else also experienced down time? | |
|
 stormy13
join:2003-10-28 Etobicoke, ON | Re: Rogers outage No problems here, Islington and Rexdale area. | |
|
  sbrook Premium,Mod join:2001-12-14 H0H 0H0 | Did you call Rogers???? | |
|
 |  Rayson
join:2004-01-01 Canada
| Re: Rogers outage said by sbrook :Did you call Rogers???? I did, and the initial answer was that the problem would be fixed in 30 minutes. Then I waited for a few more hours and called again, this time the CSR said that it was due to a fiber cut.
However, I "google news"ed Rogers+outage, and seems like no one knew about this problem! Am I the only one who suffered from this "fiber cut"??!! | |
|
 |  |   sbrook Premium,Mod join:2001-12-14 H0H 0H0 | Re: Rogers outage While not the only one, however, these things rarely make news. | |
|
  Friendly Lurker
@rogers.com | In Ottawa, my modem wouldn't connect when I tried it late in the AM even though it looked normal (all lights on and no flashing) so I unplugged it and it reset ok. No problems after that. | |
|
 drunkgoat
join:2004-04-18 | internet, tv and home phone were all down yesterday.
That's what you get for putting all your eggs in one basket. | |
|
 |  Rayson
join:2004-01-01 Canada
| Re: Rogers outage said by drunkgoat :internet, tv and home phone were all down yesterday. That's what you get for putting all your eggs in one basket. Yes, and I only read news online (free & paid subscriptions) -- in order to save the environment, and I replaced my TV & radio with the web browser.
And I mainly use IM, Google talk (voice chat), and Skype for instance communications. The worst thing is that without access to the Internet, I could not get any work done!
Good that it is up and running!
Rayson | |
|
 |   dirtyjeffer Merry Christmas Premium join:2002-02-21 London, ON | if it was a severed line, the same could happen with phone line service too. | |
|
 |  |  drunkgoat
join:2004-04-18 | Re: Rogers outage I don't recall my POTS telephone ever going down for 24 straight hours... | |
|
 |  |  |   dirtyjeffer Merry Christmas Premium join:2002-02-21 London, ON | Re: Rogers outage it would if the line was severed. | |
|
  sbrook Premium,Mod join:2001-12-14 H0H 0H0
·Rogers Hi-Speed
Host: Rogers Bell Canada
| OK ... If I chop a fibre line, I cut all the subscribers in any and all upstream neighbourhoods. This can represent thousands of people. And they lose what ... cable TV, internet, telephone. Fibre lines are comparatively fragile ... I don't even have to chop through the line ... enough beating on the cable will cause fibre damage. All those fibre repeaters (after all a fibre line can only be so long) are also subject to failure.
If I chop a cable segment, it can cut typically between 1 and 100 people from cable TV, internet and phone.
If I chop a telco cable, which is significantly harder to cut I might add. I could cut 1 line or a few lines, or a few hundred lines. And what do I cut ? Just phone. No repeaters. | |
|
 |  |
 |  |   sbrook Premium,Mod join:2001-12-14 H0H 0H0 | Re: Rogers outage You don't live where I do! | |
|
 |  |  |  |
 |  |  |  |   sbrook Premium,Mod join:2001-12-14 H0H 0H0
·Rogers Hi-Speed
Host: Rogers Bell Canada
| Re: Rogers outage We can all make generalizations ... and they could all prove our points. Exceptions don't just apply to small towns or middle of nowhere. In fact I was referring to Greater Ottawa.
But the point that I was trying to make is that generally speaking, if you happen to cut an arbitrary cable, be it Bell or Rogers, the chances are far higher that if you cut a Rogers cable, you'll create a scenario with far higher impact and loss of services than if you cut a Bell cable. It MAY happen that you cut off a whole town from phone or cable/phone/internet service with either and that I grant you. But given the sheer miles of phone cables of varying service levels, from 1 to hundreds of lines, the impact of any *arbitrary* cable cut compared with a cable cut is going to be less. | |
|
 |  |  |  |  |  |
 MikeRCMP
join:2008-07-16 Moncton, NB
·Rogers Hi-Speed
1 edit | The phones light up like crazy in the summer, my theory is that when air conditioners go in overdrive, slight brownouts cut power to the rogers equipment, but seldom residential homes.
When there is no "Official" outage the first tier agents are forced to "troubleshoot as normal", however they lose hundreds of dollars (in quarterly bonuses) if they spend too much time on the phones so you get what you got just now.
"Call back in 30 minutes, I'm sure it will be fixed by then" | |
|
 |
|
 |