Michigan Outage in AT&T Midwest http://www.dslreports.com/forum/r22645748 en Mon, 30 Nov 2009 17:35:00 EDT Mon, 30 Nov 2009 17:35:00 EDT Re: Michigan Outage http://www.dslreports.com/forum/remark,22671360 David :
said by computerman2 See Profile :

Is a Fax Machine in the other room family is using as a regular phone plugged into the Modems filter, on the phone side, along with my landline plugged into the splitter on that side of the filter in the ceiling, could that be causing my issues with this 2wire modem? I know today we had none, but i am keeping eye on it, and will let you know of any issues.

As for the Dish network recevier, being replaced again due to the issues it's having, should have the new replacement sometime later this week
It's definitely a possiblity, one thing you could do is fax something to say an efax number (registration is free and you get free receive of faxes). You could test it that way and see if the fax is interfering. If it is, the nid splitter will (as least in what I have seen in the past) the best way to go.

If it is the fax machine doing it, it should do it every time you send or receive a fax.

Since the 2wire is always studying the DSL, it could be picking it up and determining it as interference.
--
If you have a topic in the direct forum please reply to it or a post of mine, I get a notification when you do this.
Koetting Ford, Granite City, illinois... YOU'RE FIRED!!
]]> http://www.dslreports.com/forum/remark,22671360 Wed, 08 Jul 2009 02:10:09 EDT Re: Michigan Outage http://www.dslreports.com/forum/remark,22671329 computerman2 : Is a Fax Machine in the other room family is using as a regular phone plugged into the Modems filter, on the phone side, along with my landline plugged into the splitter on that side of the filter in the ceiling, could that be causing my issues with this 2wire modem? I know today we had none, but i am keeping eye on it, and will let you know of any issues.

As for the Dish network recevier, being replaced again due to the issues it's having, should have the new replacement sometime later this week]]> http://www.dslreports.com/forum/remark,22671329 Wed, 08 Jul 2009 01:54:58 EDT Re: Michigan Outage http://www.dslreports.com/forum/remark,22671305 David : hmmmmm..... it would be hard not to suspect the dish receiver based on the fact it's replaced.

I would say if it stays up well over 24 hours keep an eye on it and next time see if the receiver or anything with the filtering in that jack area might be loose. It's a long shot but something just doesn't sound right.

a rather long, long time ago, there used to be a fax machine out there that would transmit in the DSL frequency range (upstream range) and literally piss most DSL modems on that line off they were connected to. Only fix back then was a nid/sni splitter to make the filtering a bit more extreme.

If the dish receiver was doing anything of that nature it would make sense with what you saw, and why now it's clear. Unfortunately, it would be hard telling unless it does it again. Then again it might or might not.

I would say keep an eye and let me know.
--
If you have a topic in the direct forum please reply to it or a post of mine, I get a notification when you do this.
Koetting Ford, Granite City, illinois... YOU'RE FIRED!!
]]> http://www.dslreports.com/forum/remark,22671305 Wed, 08 Jul 2009 01:42:43 EDT Re: Michigan Outage http://www.dslreports.com/forum/remark,22670423 computerman2 : was a slight clicking noise when Dish Network Recevier was rebooting due to it's problem, there replacing that receiver due to other problems with it. but other than that, phone calls are clear as can be.

It hasn't lost sync today at all that i noticed though

Friend we were talking to once said she heard beeps on the line from there end, but it sounded clear on our end]]> http://www.dslreports.com/forum/remark,22670423 Tue, 07 Jul 2009 21:48:02 EDT Re: Michigan Outage http://www.dslreports.com/forum/remark,22670272 David : Stats look fine, any phone problems? ]]> http://www.dslreports.com/forum/remark,22670272 Tue, 07 Jul 2009 21:21:44 EDT Re: Michigan Outage http://www.dslreports.com/forum/remark,22668298 David : Hmmm, so picking up the phone and talking and it comes back? That sounds like a voice problem.

is there any noticeable noise on the Voice side? Is it clear when you talk to someone? ]]> http://www.dslreports.com/forum/remark,22668298 Tue, 07 Jul 2009 15:12:46 EDT Re: Michigan Outage http://www.dslreports.com/forum/remark,22668120 computerman2 : Well since my Modem has been doing this off and on like the others, i'll start with my modem sync status...

Hope this all Helps David, If you need anything else, Just let me know

DSL Line (Wire Pair): Line 1 (inner pair)
Protocol: G.DMT Annex A
Downstream Rate: 6016 kbps
Upstream Rate: 768 kbps
Channel: Fast
Current Noise Margin: 20.0 dB (Downstream) 18.0 dB (Upstream)
Current Attenuation: 11.7 dB (Downstream) 9.0 dB (Upstream)
Current Output Power: 6.8 dBm (Downstream) 11.9 dBm (Upstream)
DSLAM Vendor Information: Country: {0x00} Vendor: {ALCB} Specific: {0x00}
PVC Info: 0/35

Connection Type: PPPoE
Username:
Internet Address: 68.21.43.55
Subnet Mask: 255.255.255.255
Default Gateway: 68.21.47.254
Primary Domain Name Server: 68.94.156.1
Secondary Domain Name Server: 68.94.157.1
Domain:
Maximum Transmission Unit (MTU): 1492
Gateway Ping: Successful
DNS Communication: Successful
Configuration Server Post: Successful

View Broadband Link Statistics Transmit and Receive Data
IP Bytes Packets Errors
Transmit: 1394133394 8103867 0
Receive: 3351231894 14211532 0

Data Errors
Statistics
Collected for 4 days 21:32:39
Since Reset Current 24-Hour Interval Current 15-Minute Interval Time Since Last Event
ATM Cell Header Errors: 0 0 0 0:00:00

ATM Loss of Cell Delineation: 0 0 0 0:00:00

DSL Link Retrains: 26 0 0 23:59:28

DSL Training Errors: 3 0 0 23:59:11

DSL Training Timeouts: 0 0 0 0:00:00

DSL Loss of Framing Failures: 0 0 0 0:00:00

DSL Loss of Signal Failures: 0 0 0 0:00:00

DSL Loss of Power Failures: 0 0 0 0:00:00

DSL Loss of Margin Failures: 0 0 0 0:00:00

DSL Cumulative Errored Seconds: 0 0 0 0:00:00

DSL Severely Errored Seconds: 0 0 0 0:00:00

DSL Corrected Blocks: 0 0 0 0:00:00

DSL Uncorrected Blocks: 0 0 0 0:00:00

ISP Connection Establishment: 2 2 2 24:11:50

Here is my training errors part

Upstream
Time Line Rate Max1 Max2 Max3 Mgn1 Mgn2 Attn Pwr CRCs FECs INP DLY Rate Max Mgn Attn Pwr CRCs FECs Mode Vendor State Exit Code Echo VCXO Rx Gain INC Tones
2009/07/04 03:17:59 EDT 1 6016 8128 8128 8128 16.2 17.0 11.6 5.7 0 0 0.00 0.25 768 1124 18.0 8.5 11.9 0 0 G.DMT Annex A Alcatel 229/103 ERR_DMA -16.7 -92.5 3.3 0
2009/07/04 03:29:10 EDT 1 6016 8128 8128 8128 16.2 18.0 11.6 5.8 0 0 0.00 0.25 768 1124 18.0 8.5 11.9 0 0 G.DMT Annex A Alcatel 229/103 ERR_DMA -23.3 -92.3 3.3 0
2009/07/04 04:26:09 EDT 1 6016 8128 8128 8128 16.2 17.0 11.6 5.6 0 0 0.00 0.25 768 1124 18.0 8.5 11.9 0 0 G.DMT Annex A Alcatel 229/103 ERR_DMA -15.9 -92.3 3.3 0
2009/07/04 04:26:44 EDT 1 0 0 0 0 0.0 0.0 0.0 0.0 0 0 0.00 0.00 0 0 0.0 0.0 0.0 0 0 Unknown Alcatel 18/15 ERR_STATE_TIMEOUT 0.0 -85.2 -3.0 0
2009/07/04 05:22:09 EDT 1 6016 8128 8128 8128 16.2 18.0 11.6 5.8 0 0 0.00 0.25 768 1124 18.0 8.5 11.9 0 0 G.DMT Annex A Alcatel 229/103 ERR_DMA -17.9 -92.3 3.3 0
2009/07/04 20:29:12 EDT 1 6016 8128 8128 8128 16.1 20.0 11.6 8.0 0 0 0.00 0.25 768 1128 17.0 8.5 11.9 29 0 G.DMT Annex A Alcatel 229/103 ERR_DMA -16.7 -92.1 3.3 0
2009/07/04 21:04:51 EDT 1 6016 8128 8128 8128 16.1 17.0 11.6 8.6 0 0 0.00 0.25 768 1128 18.0 9.0 11.9 0 0 G.DMT Annex A Alcatel 229/103 ERR_DMA -17.1 -94.1 3.3 0
2009/07/04 21:07:51 EDT 1 6016 8128 8128 8128 16.2 18.0 11.6 5.9 0 0 0.00 0.25 768 1132 18.0 9.0 11.9 0 0 G.DMT Annex A Alcatel 229/103 ERR_DMA -17.1 -96.5 3.3 0
2009/07/04 21:09:40 EDT 1 6016 8128 8128 8128 16.2 17.0 11.6 6.8 0 0 0.00 0.25 768 1132 18.0 9.0 11.9 0 0 G.DMT Annex A Alcatel 229/103 ERR_DMA -16.1 -96.4 3.4 0
2009/07/04 21:26:18 EDT 1 6016 8128 8128 8128 16.1 16.0 11.6 7.6 0 0 0.00 0.25 768 1132 18.0 9.0 11.9 0 0 G.DMT Annex A Alcatel 229/103 ERR_DMA -16.8 -96.0 3.3 0
2009/07/04 21:29:55 EDT 1 6016 8128 8128 8128 16.2 18.0 11.6 5.8 0 0 0.00 0.25 768 1128 18.0 9.0 11.9 0 0 G.DMT Annex A Alcatel 229/103 ERR_DMA -16.7 -96.3 3.1 0
2009/07/04 22:25:11 EDT 1 6016 8128 8128 8128 16.2 17.0 11.6 5.7 0 0 0.00 0.25 768 1128 18.0 9.0 11.9 0 0 G.DMT Annex A Alcatel 229/103 ERR_DMA -17.0 -96.9 3.4 0
2009/07/04 22:26:55 EDT 1 6016 8128 8128 8128 16.2 18.0 11.6 5.4 0 0 0.00 0.25 768 1128 18.0 9.0 11.9 0 0 G.DMT Annex A Alcatel 229/103 ERR_DMA -16.2 -97.2 3.4 0
2009/07/04 22:35:29 EDT 1 6016 8128 8128 8128 16.2 18.0 11.6 5.9 0 0 0.00 0.25 768 1128 18.0 9.0 11.9 0 0 G.DMT Annex A Alcatel 229/103 ERR_DMA -19.0 -97.2 3.1 0
2009/07/04 22:39:55 EDT 1 6016 8128 8128 8128 16.1 17.0 11.6 7.7 0 0 0.00 0.25 768 1128 18.0 9.0 11.9 0 0 G.DMT Annex A Alcatel 229/103 ERR_DMA -17.8 -96.8 3.4 0
2009/07/04 23:23:25 EDT 1 6016 8128 8128 8128 16.2 17.0 11.6 5.7 0 0 0.00 0.25 768 1124 18.0 9.0 11.9 0 0 G.DMT Annex A Alcatel 229/103 ERR_DMA -18.6 -96.6 3.1 0
2009/07/06 14:13:17 EDT 1 6016 8128 8128 8128 16.2 19.0 11.6 5.3 0 0 0.00 0.25 768 1128 18.0 9.0 11.9 23 0 G.DMT Annex A Alcatel 229/103 ERR_DMA -17.4 -96.8 3.4 0
2009/07/06 14:30:09 EDT 1 6016 8128 8128 8128 15.8 19.0 11.7 5.7 0 0 0.00 0.25 768 1132 18.0 9.0 11.9 0 0 G.DMT Annex A Alcatel 229/103 ERR_DMA -17.7 -91.6 3.5 0
2009/07/06 14:30:27 EDT 1 0 0 0 0 0.0 0.0 0.0 0.0 0 0 0.00 0.00 0 0 0.0 0.0 0.0 0 0 Unknown Alcatel 24/18 ERR_INTERNAL 0.0 -84.2 -3.0 0
2009/07/07 14:32:52 EDT 1 6016 8128 8128 8128 16.2 20.0 11.7 6.8 0 0 0.00 0.25 768 1132 18.0 9.0 11.9 37 0 G.DMT Annex A Alcatel 229/103 N/A -17.6 -91.8 3.5 0

2wire also been saying Resolution successful off and on since the other day, which this was posted on the forum, it was going off and on about 5 times, but each time i'd call, it would fix, so i'd not bother talking to a tech]]> http://www.dslreports.com/forum/remark,22668120 Tue, 07 Jul 2009 14:34:16 EDT Re: Michigan Outage http://www.dslreports.com/forum/remark,22667941 David :
said by Snoot See Profile :

Happened again just now.

Same thing, Line drops, I call tech support, as soon as I confirm my phone number with tech support voice mail, the modem connects and all is fine.

Too strange.
Sounds like a sync problem. What's the stats of the modem saying?
--
If you have a topic in the direct forum please reply to it or a post of mine, I get a notification when you do this.
Koetting Ford, Granite City, illinois... YOU'RE FIRED!!
]]> http://www.dslreports.com/forum/remark,22667941 Tue, 07 Jul 2009 14:09:44 EDT Re: Michigan Outage http://www.dslreports.com/forum/remark,22665162 Snoot : Happened again just now.

Same thing, Line drops, I call tech support, as soon as I confirm my phone number with tech support voice mail, the modem connects and all is fine.

Too strange.]]> http://www.dslreports.com/forum/remark,22665162 Tue, 07 Jul 2009 00:56:05 EDT Re: Michigan Outage http://www.dslreports.com/forum/remark,22656742 computerman2 : Happened about 4-5 times here other day

around 3:30-4p.m. in the afternoon when i got to broadband reports and noticed this thread start typing and it drops again, get ready to call, and it's restored, five minutes later blinking red again, and continuing to blink red--prepare to call again, connection restored, so i figure of all is fine, and don't bother calling

then it drops again, so that time i do dial, get to the prompt to say yes this is the phone number account is on, then modem goes solid green again, so i hang up. Very strange, also keep having 2wire say resolution successful every once in a while lately]]> http://www.dslreports.com/forum/remark,22656742 Sun, 05 Jul 2009 11:32:55 EDT Re: Michigan Outage http://www.dslreports.com/forum/remark,22656585 Snoot : 10:15 am... just happened again!

My connection dropped.
I call tech support.
I get to the prompt where the voicemail thing asks:
"I see your calling from xxx-xxxx, is that that the phone number you're calling about?"

I say "Yes"
voicemail says "Hold on, I'll just look that up"

At that point the connect is restored and I'm fine.
No need to talk to anyone so I hang up.

This exact sequence has happened 5 times now over last 3 days.

That's too weird.]]> http://www.dslreports.com/forum/remark,22656585 Sun, 05 Jul 2009 10:40:32 EDT Re: Michigan Outage http://www.dslreports.com/forum/remark,22655756 Snoot : Weird connection problem
Waterford, MI

Just now...
12:05 connection dropped
Called tech support
While going thru the voice menus to reach tech support, the connection re-established.

12:15 connection dropped
Called tech support
While going thru the voice menus to reach tech support, the connection re-established.

Same thing happened the night before at 1:00 am.
Same thing happened 2 nights before at 4:00 am.

It's weird, called tech support 4 times
never did talk to a tech.
Problem gets resolved just by calling.]]> http://www.dslreports.com/forum/remark,22655756 Sun, 05 Jul 2009 00:28:50 EDT Re: Michigan Outage http://www.dslreports.com/forum/remark,22645815 toker815 :
said by wptski See Profile :

There's a outage in Michigan right now in the Warren and Sterling Heights area.

My SS5100B's internet LED started blinking green somewhere between 11:00am and 12:15pm.

I called but as usual, they first try to blame your PC for the problem. All I wanted was a good dialup number!
You've come to the right place... Unfortunately AT&T's customer service is completely worthless, and a waste of time to even try to explain the problem your having. As you said they ALWAYS blame the customers computers rather then admit that they have a problem. It's kind of sad that you can get better service through a 3rd party website then you can get from their own customer service...
I honestly compare it to talking to a brick... Neither one are going to do anything, but at least when you get pissed off at the brick you can at least throw the brick....

There is a good bunch of people on here that are willing to help... I'm glad that this forum is here to pick up the ball when AT&T keeps on dropping it....

I just wonder when they are going to realize that treating your customers like morons that don't know anything *ISN'T* a good way to keep customers...]]> http://www.dslreports.com/forum/remark,22645815 Thu, 02 Jul 2009 15:39:55 EDT Re: Michigan Outage http://www.dslreports.com/forum/remark,22645780 wayjac :
said by wptski See Profile :

I called but as usual, they first try to blame your PC for the problem. All I wanted was a good dialup number!
att dial access numbers]]> http://www.dslreports.com/forum/remark,22645780 Thu, 02 Jul 2009 15:31:47 EDT Michigan Outage http://www.dslreports.com/forum/remark,22645748 wptski : There's a outage in Michigan right now in the Warren and Sterling Heights area.

My SS5100B's internet LED started blinking green somewhere between 11:00am and 12:15pm.

I called but as usual, they first try to blame your PC for the problem. All I wanted was a good dialup number!]]> http://www.dslreports.com/forum/remark,22645748 Thu, 02 Jul 2009 15:22:57 EDT