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Forums » US Cable Support » Comcast » Comcast HSI » [ Billing] Why Isnt Due Date Shown On Comcast Online Bill Pay?
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Abit Docsis 3 Cable Modem »
« What is DOCTORPING telling me here?  
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JSRoman
Premium
join:2005-03-10
Callahan, FL
reply to Robotics
Re: [ Billing] Why Isnt Due Date Shown On Comcast Online Bill Pa

Can you post screenshot ?


usa2k
Please PRAY for Rebekah
Premium,MVM
join:2003-01-26
Canton, MI
clubs:
Always a due date on the PDF bill online.
Very detailed too!


Robotics
See You On The Dark Side
Premium
join:2003-10-23
Louisa, VA
·Comcast
·Verizon Wireless B..

reply to JSRoman
Click for full size
Bill
said by JSRoman See Profile :

Can you post screenshot ?
He is a screen shot of my bill.

I finally got an answer from Comcast direct in these forums, and they say it isnt on "view my bill". But you can see it in the pdf form...which is not correct unless you look at past bills, not the present bill.

In other words I'm getting the run around, and they keep it off for a reason they rather not disclose to the public.
--
Long you live and high you fly and Smiles you'll give and tears you'll cry
and all you touch and all you see, is all your life will ever be.

Ted Sheckler

join:2009-01-17
Aurora, CO
did you try a different browser? it looks like yours is rendering the website differently than sashwa's screen shot. just an idea.


usa2k
Please PRAY for Rebekah
Premium,MVM
join:2003-01-26
Canton, MI
clubs:
 reply to Robotics
If you pay within the time that overlaps the next billing cycle,, then the due date is absent. The due date is the same every time. Mine is always the 15th.

Meester_Serg

join:2003-07-01
Nottingham, PA

reply to Robotics
I believe one of the reasons you may not see a due date may stem from the line that shows there was no previous payment. From what i remember there should be a line that states "Due Now" since your previous payment has not been received.

YMMV

DDR4040

join:2006-12-25
Maple Shade, NJ

reply to Robotics
Click for full size
My page looks exactly the same as your page. But I do get the due date on all of my .pdf files, not just the old ones.


Robotics
See You On The Dark Side
Premium
join:2003-10-23
Louisa, VA
·Comcast
·Verizon Wireless B..

I'm starting to think the folks that were with Adelphia will have no due date listed. A few in my neighborhood (that I have asked) also don't have the due date showing.
But others that never had anything to do with Adelphia show a due date. At least it seems this way.

I'm used to it, just find it interesting this over look has not been corrected for years...and I know Comcast is aware of it.
Thanks for the comments...I'm tossing the towel in on getting them to correct this.
Case closed.
--
Long you live and high you fly and Smiles you'll give and tears you'll cry
and all you touch and all you see, is all your life will ever be.

JSRoman
Premium
join:2005-03-10
Callahan, FL

I noticed on screenshot that you posted you don't actually owe anything, you current balance due is zero . Does the due date show on prior bills when you actually owe money?
--
»www.seabee.navy.mil


Robotics
See You On The Dark Side
Premium
join:2003-10-23
Louisa, VA
·Comcast
·Verizon Wireless B..

No it doesn't. I haven't seen a due date since Adelphia went bye bye and Comcast took over. No matter if I owe money from previous bill, or I'm paid up to date when a new one comes out.
Nothing at all shows a due date. Been like this for a long time, and my memory to remember many many bills dates is getting worse as I get older.
--
Long you live and high you fly and Smiles you'll give and tears you'll cry
and all you touch and all you see, is all your life will ever be.
-
Forums » US Cable Support » Comcast » Comcast HSIAbit Docsis 3 Cable Modem »
« What is DOCTORPING telling me here?  


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