[Rave] Comcast techs.... in Rants, Raves, and Praise http://www.dslreports.com/forum/r22646510 en Mon, 30 Nov 2009 06:52:31 EDT Mon, 30 Nov 2009 06:52:31 EDT Re: [Rave] Comcast techs.... http://www.dslreports.com/forum/remark,22650216 Chuckles :
said by BlitzenZeus See Profile :

Wow, every time I've talked to their customer service about a problem they threatened me by saying how much a service call was if the problem wasn't their equipment, which it was their equipment, or at least the coaxial they installed on a prior occasion.

I'm surprised they didn't charge you for installing an additional outlet :)
It's not a threat. People get pissed when charges show on their bill that aren't explained in advance. And the install is guaranteed 30 days. After that wiring in or on your house is yours. If it's Comcast's equipment, like you expressed, you have no charge to worry about.]]> http://www.dslreports.com/forum/remark,22650216 Fri, 03 Jul 2009 15:02:21 EDT Re: [Rave] Comcast techs.... http://www.dslreports.com/forum/remark,22649847 mcd : Obviously he hasn't gotten his bill yet if they did this today. :D

J/K Good deal!]]> http://www.dslreports.com/forum/remark,22649847 Fri, 03 Jul 2009 13:32:58 EDT Re: [Rave] Comcast techs.... http://www.dslreports.com/forum/remark,22646918 BlitzenZeus : Wow, every time I've talked to their customer service about a problem they threatened me by saying how much a service call was if the problem wasn't their equipment, which it was their equipment, or at least the coaxial they installed on a prior occasion.

I'm surprised they didn't charge you for installing an additional outlet :)]]> http://www.dslreports.com/forum/remark,22646918 Thu, 02 Jul 2009 19:30:34 EDT Re: [Rave] Comcast techs.... http://www.dslreports.com/forum/remark,22646686 rsaturns : You know someone has to say it. Would you say your experience was Comcastic?
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»vinfotech.blogspot.com]]> http://www.dslreports.com/forum/remark,22646686 Thu, 02 Jul 2009 18:33:12 EDT [Rave] Comcast techs.... http://www.dslreports.com/forum/remark,22646510 tower29 : I got a notice yesterday that my house had a cable leak. The tech's arrived today and did several tests. They ended up replacing every line in the house and didn't charge me a penny. They added a new wall plate also. They best part is I actually enjoyed the experience. They were friendly and explained everything they were doing. Great job Comcast! Thanks again. ]]> http://www.dslreports.com/forum/remark,22646510 Thu, 02 Jul 2009 17:55:29 EDT