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bk_856er

join:2007-06-08
Palo Alto, CA

reply to bk_856er

Re: P-660R-ELNK Firmware

Zyxel just sent me firmware "P660R-ELNK-340AHC3D0" but suggested that I also check with Earthlink to see if it is the latest, since it comes from them originally.

BK

bk_856er

join:2007-06-08
Palo Alto, CA

1 edit

I just performed the firmware upgrade twice with the file provide by Zyxel...P660R-ELNK-340AHC3D0.BIN...it seems to be the original version from 2005, even though it seemed to go through a several minute update process. Zyxel said this is absolutely the most current version that Earthlink has provided to them.

Here is the modem info after the "update":

ZyNOS F/W Version: V3.40(AHC.0) | 11/16/2005
DSL FW Version:TI AR7 05.00.03.e6
Standard:Multi-Mode

I need to track someone down at Earthlink...

BK


daveinpoway
Premium
join:2006-07-03
Poway, CA
kudos:2

Interesting that they had the AHC4D1 version when I called. I would try ZyXEL again.


bk_856er

join:2007-06-08
Palo Alto, CA

I'll talk to Zyxel again next week. Earthlink support has been a total waste of time. I have a link to the firmware update on the Earthlink site, but it is password protected and only available to their "engineers."

The F/W filenames have me a little confused. I'm wondering if the file I received (AHC3D0) is actually more recent than what I'm using now, but the update just failed to stick. I downloaded the (AGE.3)C0 F/W file from Zyxel for the D1 retail modem and there is a 14-page release document with it that mentions an "Upgrade Tool" if the web/GUI and FTP methods fail to work correctly. I'll try and get that tool.

Finally, what is the deal with the ROM file in the zip folder with the F/W file? Does this also need to be updated? I assume not because the firmware for the -ELNK modem does not include a ROM file.

BK


daveinpoway
Premium
join:2006-07-03
Poway, CA
kudos:2

In my case, the update went smoothly, without problems, so I never needed any "Upgrade Tool".


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