fred4102
@ntelos.net
| omg, stay away from these people
Issue 1: Slow phone service -- after you dial any number, you wait a good 8-12 seconds before getting anything, ie "ringing or busy"
Issue 2: Their "terms of service" say you have "unlimited usage" but they deemed that I was "abusing" the system -- and forced me to switch to a $34 a month business plan, or they would charge me a violation fee of $200. So I had to switch, nice.
Issue 3: If you prepay or pay ahead, you WONT get any refunds past the first 30 days of service.
Issue 4: Email ONLY contact to billing department, who is also slow in responding, about 2-4 days turn around. Plus you always get these "we already responded to email" messages also.
Issue 5: Email ONLY contact to phone number transfer group, even worse slow or no response issue.
Ended up dumping them for fios and phone service with verizonm for $53 a month. |
