birdfeedr
Premium,MVM
join:2001-08-11
Warwick, RI
 ·Verizon FIOS
| said by anon56321 :
1) service ordered 6/29, 1 week after tier increases announced
4) no phone line is present. there is no discrepancy, check your data.
OK, I got it. $45 with phone, $50 without if you ordered online. $55 without phone ordered through CSR.
If you ordered 6/29, when were you installed? If you ordered pre-6/22 and you were installed 6/29, I can see how 10/2 would happen. Also, I think re-sellers have access to old plans.
After 6/22, there is no Verizon order option for 10/2 tier. Existing orders and installations will stay on the 10/2 plan until they are changed. You should be able to make that happen by calling billing, particularly if you insist that the 10/2 should be 15/5.
If you are within 30 days after your installation, there is no ETF. You have the advantage. Try again. |
