| reply to hobgoblin
Re: [TWC] Emails from TWC Let users subscribe to alerts and decide for themselves. What exactly is a good way to distribute outage information? |
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 hobgoblinSortof AgoblinPremium
join:2001-11-25
Orchard Park, NY
kudos:2 | I already said. Good messaging and educated CSR's
Hob |
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| said by hobgoblin:I already said. Good messaging and educated CSR's Hob TW has among the worst communication with its CSRs I've ever seen. They often don't know about widespread outages. |
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hobgoblinSortof AgoblinPremium
join:2001-11-25
Orchard Park, NY
kudos:2 | "TW has among the worst communication with its CSRs I've ever seen. They often don't know about widespread outages."
In your area maybe.
Hob
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"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson
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| said by hobgoblin:"TW has among the worst communication with its CSRs I've ever seen. They often don't know about widespread outages." In your area maybe. Hob Correct - I only know about my area. I suspect the area you manage is better. Maybe someday they'll promote you and whomever is in charge here will be forced to do better. |
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