  kewlkeed Grouch Premium join:2005-02-05 Knowlton, QC
| reply to macadami Re: Bandwidth legal requirements by provider?
Ditto on shorthairedp,
Unless you signed a guarantee for bandwidth, you're out of luck. If they say "Up to 1Meg" and you only get 1kb, you're still out of luck. There's no false advertising, perhaps a touch misleading but not enough to stand on.
As was said above, you can see if the town will take some action, or you yourself could, but you play a dangerous game as the owner could just decide to fold up shop for your area and then you're really screwed.
It sounds like the owner doesn't understand what he's doing (This is quite common lately and seems to be growing sadly, and giving a bad name to those WISPs who do know what they're doing). Two seconds of number crunching tells you he's massively oversubscribed and doesn't have a hope in hell delivering what he says. He needs to upgrade his core feed, and once that's done he still probably needs to re-work a lot of his network to get that speed back to you properly. There's a WISP near us that does the same thing. Their clients get dialup speeds and they just throw stupid solutions at it (Like getting a 20x20meg fiber pipe at the tower) hoping it will solve the problem, when in fact it's entirely caused by the piss-poor design of their network bottlenecks and bad RF design. Chances have it if you have an owner who is not even capable of properly assessing his incoming feeds, there's a good chance his entire network is in shambles and wouldn't even handle a greater pipe if he were to put one in. -- Justin - DSLR resident grouch and Mr Negativity TSI Fanboy - "Dontchya wish your 'net was hot like mine! Ohhh Dontchya!" Have a nice day! |