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ariesmk

join:2009-07-03

Pre-sign up questions

Hi all, I am currently in the process of leaving my ISP(Bell) and I'm looking for a new provider. I live in Burlington around the Palmer Rd area, and I'm thinking of going with Cogeco. I know Cogeco has extremely low bandwidth caps, but seeing as it's the only real option in my area I don't have a choice. Here are a couple of questions I have before signing up.

1) On average what is Cogecos typical latency to New York and Chicago? I use a lot of latency sensitive applications (VoIP, Gaming, Etc.)

2) How bad is the congestion in my area during peek hours? (hopefully someone who works at Cogeco or someone in the same area as me can answer this)

Thanks in advance.

-Andrew
dan991199

join:2007-10-01
St Catharines, ON
·Cogeco Cable
·TekSavvy Solutions..

Re: Pre-sign up questions

if gaming is your main concern than cogeco is probably a good isp choice. if downloading is more your concern than you might want to look elsewhere.

you should post this same question in the Canadian Broadband forum you'll get answers from lots of people on various isps.
ariesmk

join:2009-07-03
Yes, gaming is one of my main concerns. As for posting on the Canadian Broadband forums, Cogeco and Bell are the only two ISPs in my area, that is why I posted here.

Thanks for the reply.

-Andrew
dan991199

join:2007-10-01
St Catharines, ON

1 edit

Re: Pre-sign up questions

there are plenty of dsl options in your area (or should be) that can offer much better bandwidth cap options than bell can offer. though they are leasing bell equipment to do so.

urbanriot

join:2004-10-18
St Catharines, ON
·Cogeco Cable


1 edit
Hello, Andrew! You came to the right place for your Cogeco questions.

said by ariesmk See Profile :

1) On average what is Cogecos typical latency to New York and Chicago? I use a lot of latency sensitive applications (VoIP, Gaming, Etc.)
Why not fire off a few servers and we can check the latency for you? So far I have yet to see a competitor in my are with lower latency to all the game servers I play on. I was considering a switch from my Cogeco Business package to Cogeco light for gaming + Teksavvy for downloading, and after an argument with a savvy Teksavvy friend (they do seem to attract an argumentative clientele) we compared latencies and Cogeco was always a little bit lower. Some Toronto servers were considerably lower.

I can't comment on Bell but I'd be surprised if they were faster. That and their support is terrible.
ariesmk

join:2009-07-03

Yeah Bells tech support is awful. Anyways here are some IPs.

*Starts Firing *

69.65.3.27 (Chicago)
8.9.9.105 (Chicago)
8.2.121.204 (New york)

If you could run a trace route on these that'd be great.

-Andrew

urbanriot

join:2004-10-18
St Catharines, ON
·Cogeco Cable

Re: Pre-sign up questions

said by ariesmk See Profile :

69.65.3.27 (Chicago)
8.9.9.105 (Chicago)
8.2.121.204 (New york)
36ms
46ms
35ms respectively.
Seve

join:2003-12-25
Waterdown, ON

Re: Pre-sign up questions

$ ping -c5 69.65.3.27
PING 69.65.3.27 (69.65.3.27) 56(84) bytes of data.
64 bytes from 69.65.3.27: icmp_seq=1 ttl=117 time=23.3 ms
64 bytes from 69.65.3.27: icmp_seq=2 ttl=117 time=21.2 ms
64 bytes from 69.65.3.27: icmp_seq=3 ttl=117 time=22.1 ms
64 bytes from 69.65.3.27: icmp_seq=4 ttl=117 time=20.8 ms
64 bytes from 69.65.3.27: icmp_seq=5 ttl=117 time=22.2 ms

--- 69.65.3.27 ping statistics ---
5 packets transmitted, 5 received, 0% packet loss, time 4028ms
rtt min/avg/max/mdev = 20.815/21.975/23.379/0.905 ms

$ ping -c5 8.9.9.105
PING 8.9.9.105 (8.9.9.105) 56(84) bytes of data.
64 bytes from 8.9.9.105: icmp_seq=1 ttl=54 time=43.2 ms
64 bytes from 8.9.9.105: icmp_seq=2 ttl=54 time=43.5 ms
64 bytes from 8.9.9.105: icmp_seq=3 ttl=54 time=43.8 ms
64 bytes from 8.9.9.105: icmp_seq=4 ttl=54 time=41.9 ms
64 bytes from 8.9.9.105: icmp_seq=5 ttl=54 time=41.9 ms

--- 8.9.9.105 ping statistics ---
5 packets transmitted, 5 received, 0% packet loss, time 4048ms
rtt min/avg/max/mdev = 41.900/42.907/43.843/0.835 ms

$ ping -c5 8.2.121.204
PING 8.2.121.204 (8.2.121.204) 56(84) bytes of data.
64 bytes from 8.2.121.204: icmp_seq=1 ttl=52 time=35.0 ms
64 bytes from 8.2.121.204: icmp_seq=2 ttl=52 time=35.7 ms
64 bytes from 8.2.121.204: icmp_seq=3 ttl=52 time=35.3 ms
64 bytes from 8.2.121.204: icmp_seq=4 ttl=52 time=34.9 ms
64 bytes from 8.2.121.204: icmp_seq=5 ttl=52 time=34.5 ms

--- 8.2.121.204 ping statistics ---
5 packets transmitted, 5 received, 0% packet loss, time 4040ms
rtt min/avg/max/mdev = 34.597/35.117/35.719/0.449 ms

$ traceroute 69.65.3.27
traceroute to 69.65.3.27 (69.65.3.27), 30 hops max, 60 byte packets
1 192.168.0.1 (192.168.0.1) 0.365 ms 0.326 ms 0.308 ms
2 10.85.64.1 (10.85.64.1) 7.284 ms 11.090 ms 11.333 ms
3 d226-9-133.home.cgocable.net (24.226.9.133) 11.895 ms 12.813 ms 13.076 ms
4 105-0-226-24.cgocable.net (24.226.0.105) 14.115 ms 14.365 ms 14.634 ms
5 qix-tor-gw.peer1.net (69.28.230.245) 13.479 ms 13.747 ms 16.337 ms
6 10ge.xe-0-0-0.tor-1yg-cor-1.peer1.net (216.187.114.133) 17.093 ms 9.509 ms 12.600 ms
7 oc48-po5-0.chi-eqx-dis-1.peer1.net (216.187.114.141) 21.968 ms 20.245 ms 24.322 ms
8 mpr1.ord7.us (206.223.119.86) 24.583 ms 25.330 ms 26.045 ms
9 ge-2-1-0.mpr1.ord2.above.net (64.125.26.249) 28.575 ms 29.406 ms 29.668 ms
10 ge-1-0-0.mpr1.ord2.us.above.net (64.125.26.185) 28.206 ms 28.750 ms 28.988 ms
11 ge0.0013.core2.ord.servernap.com (209.249.88.118) 27.571 ms 27.822 ms 19.922 ms
12 pos2-1.csr1.Chi3.Servernap.net (69.39.239.170) 26.224 ms 26.456 ms 21.728 ms
13 69.65.3.27 (69.65.3.27) 26.297 ms 26.707 ms 21.638 ms

$ traceroute 8.9.9.105
traceroute to 8.9.9.105 (8.9.9.105), 30 hops max, 60 byte packets
1 192.168.0.1 (192.168.0.1) 0.351 ms 0.323 ms 0.317 ms
2 10.85.64.1 (10.85.64.1) 9.330 ms 15.717 ms 15.982 ms
3 d226-9-133.home.cgocable.net (24.226.9.133) 16.249 ms 16.507 ms 16.774 ms
4 105-0-226-24.cgocable.net (24.226.0.105) 17.889 ms 18.149 ms 18.408 ms
5 xe-3-1-0-107.tor11.ip4.tinet.net (77.67.69.241) 16.977 ms 17.233 ms 17.494 ms
6 xe-1-0-0.nyc20.ip4.tinet.net (89.149.185.45) 49.727 ms xe-2-0-0.nyc20.ip4.tinet.net (89.149.185.82) 23.074 ms 22.146 ms
7 213.200.73.118 (213.200.73.118) 26.370 ms 26.629 ms 26.892 ms
8 xe-4-2-0.cr1.ord1.us.nlayer.net (69.22.142.85) 48.425 ms 48.676 ms 48.949 ms
9 tge6-4.ar1.ord1.us.nlayer.net (69.31.111.134) 49.211 ms 49.479 ms 49.734 ms
10 as20473.tge8-2-1605.ar1.ord1.us.nlayer.net (69.31.111.54) 49.984 ms 52.801 ms 53.064 ms
11 8.9.9.105 (8.9.9.105) 51.936 ms 43.569 ms 46.510 ms

$ traceroute 8.2.121.204
traceroute to 8.2.121.204 (8.2.121.204), 30 hops max, 60 byte packets
1 192.168.0.1 (192.168.0.1) 0.346 ms 0.318 ms 0.412 ms
2 10.85.64.1 (10.85.64.1) 9.632 ms 15.116 ms 14.814 ms
3 d226-8-233.home.cgocable.net (24.226.8.233) 15.362 ms 15.619 ms 15.886 ms
4 113-0-226-24.cgocable.net (24.226.0.113) 18.135 ms 18.389 ms 18.645 ms
5 xe-3-1-0-107.tor11.ip4.tinet.net (77.67.69.241) 17.208 ms 17.480 ms 17.736 ms
6 xe-8-3-0.nyc30.ip4.tinet.net (89.149.185.122) 41.096 ms 33.386 ms 34.389 ms
7 choopa-gw.ip4.tinet.net (77.67.68.142) 47.784 ms 48.057 ms 48.404 ms
8 (66.55.128.66) 44.243 ms (66.55.128.34) 40.458 ms 41.704 ms
9 8.2.121.204 (8.2.121.204) 41.964 ms 42.265 ms 43.292 ms
HoboJ

join:2008-03-27
Trenton, ON
·TekSavvy Solutions..
·voip.ms
·Cogeco Cable

said by ariesmk See Profile :

69.65.3.27 (Chicago)
8.9.9.105 (Chicago)
8.2.121.204 (New york)
31ms
51ms
43ms

exseven
Premium,VIP
join:2003-05-23
Beamsville, ON

Re: Pre-sign up questions

said by Fireblade See Profile :

Oh wait, didn't you know Tek Savvy's 200GB plan uses peer1 peering for excellent latency?
just wanted to point this out...

3 * 9 ms 9 ms 26-0-226-24.cgocable.net [24.226.0.26]
4 9 ms 8 ms 9 ms qix-tor-gw.peer1.net [69.28.230.245]
5 9 ms 9 ms 12 ms 10ge.xe-0-0-0.tor-1yg-cor-1.peer1.net [216.187.1
14.133]

chdude3

join:2003-07-29
Oakville, ON
·Cogeco Cable
·Cogeco Voip

Re: Pre-sign up questions

said by exseven See Profile :

said by Fireblade See Profile :

Oh wait, didn't you know Tek Savvy's 200GB plan uses peer1 peering for excellent latency?
just wanted to point this out...

3 * 9 ms 9 ms 26-0-226-24.cgocable.net [24.226.0.26]
4 9 ms 8 ms 9 ms qix-tor-gw.peer1.net [69.28.230.245]
5 9 ms 9 ms 12 ms 10ge.xe-0-0-0.tor-1yg-cor-1.peer1.net [216.187.1
14.133]
WOW... how much is that plan??

exseven
Premium,VIP
join:2003-05-23
Beamsville, ON

Re: Pre-sign up questions

?

i was just saying cogeco uses peer1 as well, among others

exseven
Premium,VIP
join:2003-05-23
Beamsville, ON


2 edits

Re: Pre-sign up questions

said by exseven See Profile :

?

i was just saying cogeco uses peer1 as well, among others
And thats a good thing, looks like TekSavvy only uses peer1 (and maybe torix), but houses their equipment in one place for a single point of failure

»TekSavvy Down (EDIT: Now back online)

chdude3

join:2003-07-29
Oakville, ON
·Cogeco Cable
·Cogeco Voip

Re: Pre-sign up questions

said by exseven See Profile :

said by exseven See Profile :

?

i was just saying cogeco uses peer1 as well, among others
And thats a good thing, looks like TekSavvy only uses peer1 (and maybe torix), but houses their equipment in one place for a single point of failure

»TekSavvy Down (EDIT: Now back online)
Well my internet service is up, but I can't seem to get to Cogeco's POP servers or their selfcare site (I need to pay the piper). As of late, Cogeco doesn't have a lot to trumpet about uptime or great service.

exseven
Premium,VIP
join:2003-05-23
Beamsville, ON

Re: Pre-sign up questions

maybe its just you

$ telnet pop.cogeco.net 110
Trying 216.221.81.110...
Connected to pop.cogeco.net.
Escape character is '^]'.
+OK rpopd fep9 POP3 server ready

urbanriot

join:2004-10-18
St Catharines, ON
·Cogeco Cable

said by chdude3 See Profile :

Well my internet service is up, but I can't seem to get to Cogeco's POP servers or their selfcare site (I need to pay the piper). As of late, Cogeco doesn't have a lot to trumpet about uptime or great service.
Sounds like you're blowing your own horn, because I'm able to pop my emails and access self care. Both were accessible yesterday, as I helped someone else set up both. No complaints from anyone today, and I'm sure we would have heard if it was more than just you.

chdude3

join:2003-07-29
Oakville, ON
·Cogeco Cable
·Cogeco Voip

Re: Pre-sign up questions

said by urbanriot See Profile :

Sounds like you're blowing your own horn, because I'm able to pop my emails and access self care. Both were accessible yesterday, as I helped someone else set up both. No complaints from anyone today, and I'm sure we would have heard if it was more than just you.
Maybe it was just me or a short local issue, but it doesn't change the fact that I'm noticing a decrease in the quality of Cogeco's service in the face of UBB and price increases. For what Cogeco charges for internet, it is terrible value.

Fireblade

join:2008-08-27
St Catharines, ON

Re: Pre-sign up questions

I've also noticed a slight degrade in quality over the month but it could be because my router is acting up, I haven't really gone after the issue.
--
I love fish sticks. I love putting fish sticks in my mouth.

urbanriot

join:2004-10-18
St Catharines, ON
·Cogeco Cable

Re: Pre-sign up questions

said by Fireblade See Profile :

I've also noticed a slight degrade in quality over the month but it could be because my router is acting up, I haven't really gone after the issue.
Could you be more specific? I'd be happy to entertain any diagnostics on my end that might isolate a Cogeco-wide issue.

Fireblade

join:2008-08-27
St Catharines, ON
·Cogeco Cable
·Vonage

Re: Pre-sign up questions

Slow browsing on some websites, but once they load they seem to be decent for a few minutes. I'll see a blank screen for a few seconds and then the page will load, it's usually instant, loads in ms'. It was a terrible combination with Firefox 3.5, it seemed to really amplify the problem.

Usenet fluctuation between .600-1.1 MB/Sec, doesn't happen every time.

It's not happening right now at all, I get great browsing and usenet speed. The fact that it isn't constant, kind of points the blame slightly more towards Cogeco - but because it feels to me like a DNS issue, something my routers firmware screwed up last month or so point the blame right back at the router. Like I said, there is zero indication that it's occurring now.
--
I love fish sticks. I love putting fish sticks in my mouth.

Fireblade

join:2008-08-27
St Catharines, ON
·Cogeco Cable
·Vonage


1 edit
said by urbanriot See Profile :

said by Fireblade See Profile :

I've also noticed a slight degrade in quality over the month but it could be because my router is acting up, I haven't really gone after the issue.
Could you be more specific? I'd be happy to entertain any diagnostics on my end that might isolate a Cogeco-wide issue.
It's back, was completely fine yesterday. Going to do a direct modem connection to rule out the router.

EDIT: Just as I thought, router is the culprit.
--
I love fish sticks. I love putting fish sticks in my mouth.

urbanriot

join:2004-10-18
St Catharines, ON

Re: Pre-sign up questions

Custom firmware? I was using DD-WRT mini on a Linksys WRT54G 2.1 until I got sick of a) various bugs and b) lousy performance during intense bandwidth periods. Since replacing it with a VM'd FreeBSD pf router / firewall I haven't looked back.

Fireblade

join:2008-08-27
St Catharines, ON
·Cogeco Cable
·Vonage

Re: Pre-sign up questions

said by urbanriot See Profile :

Custom firmware? I was using DD-WRT mini on a Linksys WRT54G 2.1 until I got sick of a) various bugs and b) lousy performance during intense bandwidth periods. Since replacing it with a VM'd FreeBSD pf router / firewall I haven't looked back.
Nope, not custom firmware just poorly designed garbage that cannot be downgraded.

DIR655 has over 4 revisions, each revision has something major done to it and I think Rev. A4 has a different CPU and D-Link designs firmware around the newest revision and really doesn't do that much testing on older versions. If 1.31 was downgradeable, we wouldn't be having this discussion because it would go back to perfectly stable 1.11B.
--
I love fish sticks. I love putting fish sticks in my mouth.

Fireblade

join:2008-08-27
St Catharines, ON
·Cogeco Cable
·Vonage

said by exseven See Profile :

said by exseven See Profile :

?

i was just saying cogeco uses peer1 as well, among others
And thats a good thing, looks like TekSavvy only uses peer1 (and maybe torix), but houses their equipment in one place for a single point of failure

»TekSavvy Down (EDIT: Now back online)
Small risk, it happens, Cogeco doesn't have a perfect track record itself. All of their equipment was fine, the fire was started by a UPS. At least when DSL goes down, you can use a different login from another company.
--
I love fish sticks. I love putting fish sticks in my mouth.
ariesmk

join:2009-07-03

Thanks for all the input guys. I was kinda sorry to see Gixxers posts removed, as I wasnt able to review his trace routes . I also have another question if you dont mind. I was wondering if Cogeco offers pre-purchased bandwidth blocks similar to TekSavvy or Bell(correct me if I'm wrong on this one), or if they have any plans to do so in the future.

-Andrew

Asawulf
Ignorance is bliss
VIP
join:2005-08-17
Trois-Rivieres, QC

Re: Pre-sign up questions

said by ariesmk See Profile :

I was wondering if Cogeco offers pre-purchased bandwidth blocks similar to TekSavvy or Bell(correct me if I'm wrong on this one), or if they have any plans to do so in the future.

-Andrew
No we don't and no plan that I know of to do it
Forums » O Canada! » Canadian » Cogeco[Hamilton] on demand »
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