jinantonix
join:2009-07-03
|  [ON] No DSL without a Bell line??
The phone lines in my building run through Telus, which also provides high-speed Internet to building residents. I want to go with a smaller ISP for high-speed, however, I'm being told by both smaller ISPs (such as Teksavvy and the like) and Bell itself, that my location doesn't come up on their list of serviceable locations, and that they need a Bell line even for dry-loop DSL.
I'm having a hard time believing this. Has anyone been in this situation? Is there anything I can do? Maybe I just need to get in touch with the right people at those companies?
Please, any advice/insight would be appreciated.
jinantonix. | |
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 CanGumby
join:2009-03-11
| Re: [ON] No DSL without a Bell line?? It's quite possible that Bell doesn't have any service equipment in that area (Fairly unlikely, unless you're in a small town).
I don't know if it is possible to fix, CLECs (competitive local exchange carriers; IE: Bell, TekSavvy, ect) are a sticky thing when it comes to using Telus lines. The CRTC mandates that Telus must provide competitive companies access to their plant, so, if you really pushed hard enough you could get a CLEC's service into your building.
It's also possible the building has some form of an agreement/contract written out with Telus that only allows Telus services into the building. Although, that's shaky at best. | |
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yvrwindsor
join:2008-04-28
Vancouver | Are you located in CityPlace , Toronto? | |
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 | jinantonix
join:2009-07-03
| Re: [ON] No DSL without a Bell line?? said by yvrwindsor  :Are you located in CityPlace , Toronto? Yes, that's a CityPlace building.. | |
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| | Glowduke
join:2009-03-14
Calgary, AB
| Re: [ON] No DSL without a Bell line?? I understand that TELUS has made arrangements with the developer to provide Phone and Internet(wicked fast) to the CityPlace Building. However, CRTC will not permit a building to limit CLEC/ILEC services in favour of a specific company. I would try again with the Bell TELCO as they would have cable into the building, etc. You might have to possibly catch a Tech nearby at the local coffee shop.
Good Luck!
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The views expressed herein are that of my own and not necessarily that of my employer or any associated entities. | |
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joeyjoe
| Re: [ON] No DSL without a Bell line?? Why would you go with Teksavvy in Cityplace? Seems kinda odd | |
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| | | | jinantonix
join:2009-07-03
| Re: [ON] No DSL without a Bell line?? said by joeyjoe :
Why would you go with Teksavvy in Cityplace? Seems kinda odd
It doesn't have to be Teksavvy - I've got other options that would cost me very little compared to what I'd have to shell out for Telus' high-speed. And I don't really need super-fast access. | |
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Telus Lurker
Premium
join:2008-11-25
Surrey, BC
| Dry loop does still require a copper path from a CO to your suite.
It's fairly simple. Bell, or any ISP can give you service, but they have to run their own line from the street all the way to your suite. Since this would cost them several hundred dollars at the minimum, they're not going to do it. If Bell doesn't have a cable terminated in the basement (and I think that it's unlikely that they do) then it would cost them a few thousand. | |
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| Glowduke
join:2009-03-14
Calgary, AB
| Re: [ON] No DSL without a Bell line?? Any communications service will require a path from the source to the destination. I would be surprised if the CRTC allowed a single company to have a monopoly in one building. Bell should have copper or possible a fiber DACs installed on site for their needs. I would check it out.
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The views expressed herein are that of my own and not necessarily that of my employer or any associated entities. | |
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| | jinantonix
join:2009-07-03
| Re: [ON] No DSL without a Bell line?? said by Glowduke :Any communications service will require a path from the source to the destination. I would be surprised if the CRTC allowed a single company to have a monopoly in one building. Bell should have copper or possible a fiber DACs installed on site for their needs. I would check it out. Thanks for both your replies. I did have a feeling that I shouldn't be giving up, however, it's hard to get through to the right people - on the phone, everyone's giving me the same answer. I don't even know if I should be talking to the ISP I want to go with, or to Bell. I'll try Bell again first. | |
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| | CR123
join:2006-11-04
Vancouver, BC
| said by Glowduke :I would be surprised if the CRTC allowed a single company to have a monopoly in one building. It happens. A lot more in Ontario than out west. It might not be an 'exclusive' arrangement - it might be that the developer and Bell decide not to do business together - which is probably legal, according to the CRTC. A similar situation happened with some new greenfield developments in Ontario, where Bell is not entering the neighbourhoods, but Rogers and the developer have reached a deal.
I'm sure someone here knows whether there is Bell plant in Cityplace - from the answers the OP is getting, not likely. If not, no Bell, and no company that leases Bell copper.
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- The content of this post is my opinion, and does not reflect the opinions of my employer. - | |
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| | | CanGumby
join:2009-03-11
1 edit | Re: [ON] No DSL without a Bell line?? Are the fiber fed apartments we have in Edmonton and Calgary telus service only?
Edit: Nevermind, they have shaw cable as well. Just get a pretty sweet deal with Telus. | |
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| | | | Glowduke
join:2009-03-14
Calgary, AB
| Re: [ON] No DSL without a Bell line?? Too Both CanGumby and CR123:
ALL Buildings must be fed by the Incumbent Local Exchange Company, and as such is required to lease facilities to CLECs. So wether the builder and the ILEC get along will have no baring on arrangements.
In the cases of Edmonton and Calgary, TELUS is the ILEC and does have copper cables or "Digital Tie-Cables" available to the CLECS.
Not trying to be rude, just want to bring to light that the CRTC does have quite a bit of say.
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The views expressed herein are that of my own and not necessarily that of my employer or any associated entities. | |
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LazMan
join:2003-03-26
Angus, ON
 ·TekSavvy Solutions..
| The ILEC doesn't HAVE to service a building...
In the case of Cityplace (which has been discussed in other threads) - Bell is in two buildings of the complex; but that's it... The rest of the buildings are serviced by TELUS alone. There's nothing but cost preventing Bell from providing service, but to install a POP to service a complex that size would be in the 50-60k range, and the RoI just isn't there.
Laz | |
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jinantonix
join:2009-07-03
1 edit | I inquired with Bell Home Phone services, and they confirmed that it wouldn't be possible for them to service the building. They even have a note in their system to that effect, next to the address, saying they'd have to contact the builder. I thought the answer couldn't get any more definitive than that, and went with Rogers for now. :}
Thanks to everyone who replied. | |
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